I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
I'd never purchased a car from a dealer out of my area after finding it on the Internet. Nine Stars made the process very comfortable and easy. The car was in excellent condition (I had it reviewed by an independent mechanic). The price was fair, and the whole process took no more than a half hour total. They just need a little more space for customer parking and to move vehicles around. Overall, I was very pleased and would go there first when looking for my next car!
From my experience, I would highly recommend this dealership, the staff was very friendly and willing to help in any way, Cristian was very helpful at the moment of doing all my paperwork, my case was kinda difficult since I’m new in USA with not credit at all but he made it work, it took him a couples of hours but I’m so thankful I left that place driving the car I wanted.
If you guys are looking for a car and don’t know what to do.... go check them out, for sure I’ll recommend everyone here!!!
Por mi experiencia , les recomiendo este dealership, es mi primera vez comprando un carro y Cristian el manager me ayudó con todos los papeleos, no tenia crédito porque soy nueva en Estados Unidos pero lo hizo posible, salí manejando el carro que quería.
Recomendaría a todos mis amigos hispanos que chequeen este lugar, las personas que trabajan ahí son súper buenas y bien comprensibles a la hora de preguntas y dudas.
by Steven j Brown from 2927 Lake Forest dr Upper Marlboro MD 20774
September 29, 2018
I had nothing but excellent service in regards to Darcars of Fairfax facility. The experience from car buying “Eric” to management providing me with the certainty of any issues “IJ” to the service department showing pure professionalism. I really appreciate this experience.
Finish Line Auto is a dealership that will have you driving away in a car you can feel good about. Now, if you don't have the credit, they'll work with you to get financing to the best of their ability. This might mean you pay a little more to the banks (They always gotta grease their palms), but you're still getting a deal from the dealership. If anyone will get you taken care of, it's these guys. Ask for Zack and Baha!
Excellent to do business with.
Farhan made my transaction seemless. I found my car on truecar. Thwy contacted me right away. They offered me a very fair tradein on my truck just by sending them photos.
Got our deal set. Drove from NY to VA finalized everything and was driving home in my new car in less than an hour.
I highly recommend. Better than any dealer I have ever dealt with.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.