Used Mercedes-Benz GLC-Class for Sale

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Everything you want in a car. Loaded with lots of features. I couldn’t be any happier with it. Drives smooth and everything is at your fingertips. You don’t need to take your eyes off of the road

I get my maintenance done at this dealership and it’s always quick & painless

comfortable and safety car , especially for woman who does not have good drive experience. I will refer to a friend in the future, also if window tinted will be perfect !

When I brought my RX450h in for its 12-month servicing and safety inspection at 6am on Wednesday, 12/14, I was greeted by a smiling Raymon Tanyos. He quickly and efficiently took down my information, provided me with an estimate of 90 minutes for the service, and ushered me into the waiting area. I enjoyed fresh-brewed coffee and a piece of fruit while I waited. I was even able to recharge my phone at the provided charging station. The service was completed ahead of schedule, and my car looked fantastic, as they had washed it! Such a nice perk. When I checked out, Raymon said the service was free, but I'd need to pay for the inspection. What a nice surprise! Everyone associated with Pohanka Lexus Is wonderful, and I will continue to do business with them. Thanks for a great experience!

Love the stying both inside and out! Love all the safety features especially the 360 camera! Handles beautifully and has a lot of energy! I love that it’s a SUV where I sit higher up and feel more in control and the generous cargo space! What more could I want!!

I purchased a used 2015 BMW X5 from the pre-owned car lot at Mercedes Benz of Chantilly from Mariela Rodriguez. I usually do not like purchasing anything from dealerships because I don’t respond well to high pressure sales. Now my experience with Mariela at Mercedes Benz of Chantilly was fantastic. She was very informative and helpful. In addition, she was even better at the after sales service. She followed up to a few items that I had questions and concerns about. She was very responsive and immediately address all my concerns. I also had a Very good experience with the finance manager (Mohammed). He was very efficient and informative but not pushy. He stayed late in the evening well beyond his working hours to help me finalize by purchase. I would recommend for any person looking for great value and excellent service to visit this team and ask for Mariela

This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.

Took my friend to the dealership to look/buy a used car. We were very happy with Zabed as our salesman. He was very courteous and made the whole experience a pleasant one.

You can go Sport, Comfort and Manual gear- depends on my mood. It’s stylish, classy and sexy. Plenty of space for shopping bags, groceries, transport family.

I was shopping for a used Mercedes-Benz, and stop by at the Chantilly, VA dealer. Luckily, Ms. Peggy Morales, one of thier saleman greet us, and start showing my around the lot, and took me and my son for the test drive, we test drove the 2015-C300 4 Matic with AMG Trim, during the 10 minutes test drive, she was explaining us different features (which I must say she knows a lot) of the car. I must say after a long time, I found someone at the car dealrship, who are honest, well informed, and freindly. At any given point, we never felt that she is trying to push us to buy, she was responding every questions of ours with deep knowledge of the Benz history and vehicle detail. She is the best......KUDOS to her. I highly recomend BENZ shopper to contact her for the best service. Also, it is not fair, if I do not mention the Finance Manager Mr. Jae Lee, who was very helpful to close the deal. Thanks Mr. Lee.

i bought à used car through salesman Dwayne Smith and not only did he make the buying process smooth and easy, he also went above and beyond to deliver the car to my house! After some troubles with the car, he made sure that it was repaired with only the best quality! truly a great experience

I'm not a big car person, but this car and build looks great inside and out. Love the many features that it comes with and it's fun to drive!

Dwayne A. Smith was my sales consultant. He was outstanding! He was very knowledgable about the vehicles and inventory. He was very customer oriented and focused on understanding my needs and matching them to the perfect car. He went the extra mile to ensure I had a great buying experience. When the time comes, I will buy another car from Dwayne and will recommend him to my friends and family.

Great size vehicle, safe and dependable. Drivers SUV with none of the harsh suspension feel. Storage is ample , versatile for a night on the town or Home Depot run.

A brief testimony of GOD's perfect plan; My wife and I were dating some 23 years ago and I bought her a little toy red jaguar sedan and said "someday baby". I had completely forgotten about it and she never brought it up again. I never knew that she kept the "little red jag sedan" all these years. On Dec 30th 2016 after finishing work in Tysons Corner and content to head home to begin the new year long weekend, the Spirit of the Lord had other plans and revealed right before I got on 495N that I should turn around and head to the nearest Jaguar dealer. Though I live in Glen Burnie, it became clear - Rosenthal Jaguar was where I was to go - Please note -Jaguar was not on my radar and neither was a car for my bride." I was looking at SUV's to replace my work vehicle. As I curiously exited my old PT Cruiser, wondering what I was doing there, I heard a voice, "Can I help you?" It was Reda Habati. I immediately sensed his caring heart and his true calling as well - not to sell me a car but to build a relationship that could potentially pass on to eternity. I knew I wasn't leaving without a car. I was at ease and overwhelmingly blessed. One ride one prayer in Jesus name one car - a red 2016 Jaguar sedan. Wow! There are several more testimonies of GOD's Hand in this but for now, I would share; Reda is a true gentleman, caring, respectful, courteous, filled with joy and clear with his intentions to work for us. Jonas, the detail specialist was such a joy and blessing as well. They completed every aspect of our test drive, the offer, the detailing and the delivery with utter professionalism and even still, felt like family to me. This was Divinely appointed and there is still much more of this marvelous story yet to unfold and to be told someday. For now let me close; My wife drove the XF home and was so filled with joy at it's ride and acceleration and comfort but most of all she can't stop talking about the color of her new "red" Jaguar sedan. All glory to GOD and may HE prefer your journey that you would experience even more joy, if possible, than I had working with Reda Jonas Ogan (GM) and Tyler (Finance) at Rosenthal Jaguar in Vienna VA. Blessings in Jesus name. Love you all!

My wife's 2017 GLC 4 Matic had 19000 miles on it when we bought it in 2018. The Certified Pre-Owned Warranty covers the remaining TIME on the original warranty but with UNLIMITED MILES. Since we do 30K miles a year, not only did we save substantially on the CPO price but we got bumper-to-bumper coverage over 90K--based on our driving. The car rides high like bigger SUV's but averages close to 27 mpg overall with 9 speeds and a very zippy 241 HP. We have had no problems with this vehicle in 9 months of use including a 5000 round trip to New England. The 4 Matic works smoothly in snow and on ice. The interior is classy looking and the Navigation and huge screen interface can be a bit tricky to figure out. We recommend this vehicle to SUV drivers and we especially recommend the CPO purchase procedure for savings with extended protection if you drive a lot.

Being a lifelong car guy, I used several automotive internet searches in my quest for my perfect dream car. I was looking for the most competitive pricing options that also included the higher value requirements. I am very good at recognizing highest values in cars. My test drive confirmed my highest expectations. Very nice group to work with, and was well worth driving a little farther for this excellent deal. If you are closer, all the better.

Great vehicle, great looking, great performance, great reliability. Got into a 2017 Mercedes Benz for a great price! I would highly recommend this vehicle to anyone!!

My husband and I came to this dealership and looked for Ustino, as referred to us by a friend. He is nothing short of respectful, accommodating and most of all, non judgmental with his clients. My husband and I have had such great experience with our first dealer from our first SUV 3 years back that we have always wanted to meet someone as good as he was. Fast forward 3 years, we needed another vehicle and we met Ustino. He listened to our preferences, gave us his best insights and suggestions, and gave us the best deal for a 2019 Mercedes Benz GLC. All we asked for were keychains for freebies, but he handed us more than what we wanted. He was no formal-square traditional guy. He made us so comfortable and happy, we ended the transaction with hugs and well wishes and even a photo souvenir. My husband and I will not have had it any other way. Way to go, Ustino!!! May your practice be blessed even more.:)

sometimes the car starts all by itself and the tech guys really looked at me strangely and stated they don't know what to do, not resolved

I am not really sure where to begin but I wanted to share my experience with other consumers so they know what to expect when purchasing a vehicle from Universal Auto Group. I guess I’ll start with how I came to know them. I was in the market for a Japanese built luxury vehicle and used multiple websites to look at dealer reviews first. As a member of USAA, I used their car buying service to accomplish this and narrowed down over 100 dealerships to 4 that I felt would be honest and treat me respectfully. As I did so, I noticed Universal Auto Group had 5 stars on every site I looked at and no negative reviews. At first, I was skeptical and thought they could not be from actual customers but after submitting an inquiry on a Mercedes, I realized that everything that was written about them was true. Aside from receiving a prompt response stating that they would honor the USAA pricing, they also offered to assist me with selecting a vehicle to fit my needs. As I stated, I was in the market for a Japanese luxury vehicle but one visit to their showroom convinced me that I needed to consider a Mercedes. All of their vehicles are pre-owned and some have a history of being involved in an incident but these are also priced accordingly. After test driving the vehicle I was most interested in, I left their showroom without because I wanted to do some independent research and ensure I was getting the very best deal for the money I was spending. That night, I located another Mercedes from another dealership and decided to evaluate their vehicle as well. It came from a Mercedes dealership but was not nearly as nice as the one at Universal Auto Group. Although it was the same model, it lacked package 1 and package 2 and was priced higher than the vehicle I drove. I was offered to take the vehicle for the day and did so. It rode differently in that the person that leased it did not take very good care of it. The vehicles at Universal Auto Group became the standard by which I measured all other vehicles against. I would evaluate if they were as good for the money I was spending. Finally, I decided to purchase the vehicle from UAG and contacted them to let them know. The entire staff at UAG is the absolute best and I am fortunate to have interacted with all of them. The father, Abby Sarraf, and son, Sean Sarraf, are true gentlemen in every sense of the word. They made sure that I did not feel pressured and let the cars sell themselves. On my test drive, every option was explained to me and even after I purchased the vehicle, Sean spent time explaining everything to my wife. This was the best car buying experience I have ever had and I can’t thank Sean enough for making it this way. He even offered to provide contacts for regular maintenance, repairs, parts, etc… at a discounted price because he felt it was an important part of establishing a customer relationship beyond the purchase. I would not only recommend them but would suggest that everyone that is in the market for a vehicle should visit them whether they are considering a Mercedes or not. Although they go above what is necessary to sell a vehicle, I truly appreciate the manner in which they treated us and it felt awesome to thank them by purchasing a car from them.

I bought this car because i had it as a loaner. I fell in love with it and had to buy it next. This car is very comfortable with a smooth ride.

BMW of Alexandria is an outstanding dealership and Osman Aberra Client Advisor BMW Of Alexandria 499 S Pickett Street Cell: (267) 980-3710 Desk: (703) 647-1846 Work: (703) 647-8500 oaberra@bmwofalexandria.com Is awesome sales person. PA. I connected with the dealer through the costco auto internet site and osman responded quickly. We set up an appointment and he was on time and offered great advice on my selection of a 528i. I was looking for a I a preowned two year old vehicle due to the BMW warranty program, low mileage, and excellent condition. He was not pushy (like many car sales people) and he was sensitive to my need .. I picked out my car, I did so because of the great deal I received from osman . He is a man of his word- the bumper was scratched (typical city bumper) and he had it repaired and it looks brand new). I would highly recommend him as I would return to him when I am ready for another car. . Go steelers !! PA

We were interested in an Audi but felt crowded in it. The Mercedes has more room inside and I love the way it drives . We used to have a Lexus GX470 and love it but wanted a smaller car and the Mercedes is the one.

I found that the shopping experience at Select Auto Imports was outstanding. I started with the Sales Manager Robert Samereie who worked with me to buy a 2014 BMW 650i Xdrive loaded convertible . Robert did an excellent job sending me comprehensive pictures of the car I was interested in and even added 20 + to the pictures on the website.IN addition we negotiated the terms over the phone before driving form VA Beach to Alexandria including best purchase price, trade in terms and an excellent 6 year financing rate. He also assured me that he would work with me on my trade in to match the best quote I received in VA Beach. When I went to Alexandria Robert was off for the evening and I dealt with Brian Villanueva as my Sales Consultant who took me on the test drive and explained the many differences between my past 2005 645CI BMW and the 2014 650 Idrive.. The final paperwork required the owner MR. M Najimohammad and Terri Norrent from the Finance department. They agreed to honor my trade in and the finance rate as well as the Discount agreed upon despite a difference between the Trade In estimate they made and my VA Beach best rate to close the deal on a very positive note. I have had a couple issues since bringing the car to VA Beach and they have quickly resolved them and will be sending me a check for the difference on my trade in versus financing and a second key that was not available when I picked up the car.All the people I dealt with were very professional and responded quickly to any issues that came up. Finally the owner Mr. M Hajimohammad was excellent at helping to close the order with both sides feeling good about the deal.

We bought it in Dec 2018. Very comfortable, great on gas and absolutely love the plug in electric. I do wish it had more than 14 miles on electric but my commute is not far so it is perfect for me. Very luxurious and fun to drive. We test drove lots of luxury suv’s before making this purchase and I feel we made the best choice!

This is my favorite car. I haven't had any problems with the car and the once per year servicing makes it a breeze to maintain. The service department at the dealership makes this once yearly task a pleasure.

When I lived in Virginia, I always took my F-150 for service and maintenance at Cowles. They always did a great job. The facility was nice and clean and they have a nice coffee maker.

From the time I purchased the car the brakes have squealed like a pig being tortured when they are cold. Brought it back and was told that they were aware of the situation and were waiting on a recall or fix. Okay, I can be patient. Several months later, nothing resolved. Talk to a different mechanic and he directs me to a fix that Mercedes is aware of! Take the vehicle back to Mercedes only to be told that since it's a wear item they don't cover it. Had I been told up front that they were not going to correct their problem I would not have kept the car. Oh well, lesson learned...back to Lexus!

I had a remarkable experience working with Jason Rayner from Mercedes Benz in Silver Spring. He was very professional and helpful and went above and beyond in helping me find the right vehicle. Customer Service is their top priority and I will definitely recommend this dealership to friends!!!

Being short in stature, the adjustability of the seat, headrest and sterling wheel were important ergonomics. The many technology features promote safety. A beautiful SUV!

This is our 4 Benz. We have purchased the last 3 from Mercedes Benz in Silver Spring. Why? Because of the quality customer service we receive each time we visit. Our excellent car salesman Celestine Lovence has been our sales person each time. He treats us like family. We are warmly welcomed and we know that he has our best interest in mind for an exciting new car purchase. He is going to make certain that we get the best deal and a quality product that meets our driving needs. He is also very excited about the product. He explained all the new updates on our C300 and I got so excited myself driving the 2018 C300.I'm so happy with my purchase and so happy with the service I received from Mr. Lovence. I can't stay out of my new car!😊

I would like to take the time out to say a BIG Thanks to Lovence. Nola is almost 3 months old and every time I get in her I am smiling. Lovence this is #4 for me. It???s because of you why I travel 45 plus miles when I could have gone to a much closer dealership. Lovence you are so knowledgeable, friendly & kind and take the time to explained the new features on Nola. I appreciate you and all you do & hope to send some more friends to you this coming year. Lovence you are truly an asset to Mercedes Benz and I hope they know that. To get me coming back and to have spent over $90,000.00 leasing that speaks volumes. I will be back in a few years and hope you will be there if not i???ll be going somewhere else. Please stay so I can continue doing business with you. Thanks for all you do. P.S. kudos to Terrance for getting me finances. You guys ROCK. Wishing you a wonderful 2018 and I hope you double your sakes this year. Sincerely, Sonia Thompson

Love the car, but very disappointed in the quality, the run flat tires needed to be replaced at 25k miles, car makes a squealing noise from the brake pads when I back up, the leather on the steering wheel is starting to peal and the door panel on the driver's side now has a dent form resting my elbow on it. When I took it back to the dealer they told me all this was normal wear and tear and they were not able to do anything about it, however they did offer to pay for half of it and I would have to fork up $2,000. Additionally I did try to call customer care but they were in favor of the dealer's decision. This will be the last time I purchase a Mercedes Benz.

Went in for interior detailing and this is the best service my car and I have ever received. Friendly greetings from a beat after I walked in, I was checked in on multiple times while I was there waiting by different agents (offered water, sofa, coffee, and conversation), I loved the comfortable lounge space, and everything was clear up front from the get go. Don't even get me started on my car-- the interior previously looked like I had been giving rides to livestock, and now it looks fresh off the show room floor. Couldn't be happier and I feel like I got it for a steal :) Trust'em! You won't regret it.

This mid-size SUV meets all my needs. It is comfortable, quiet, and responsive. Our only complaint is that the navigation system is not included as a standard feature, although it is pre-wired to add Garmin Navigation.