Make sure you ask for James and Patrick McGartland!
I knew exactly what I wanted at the time when I went into the dealership. I sent in an application online through cars.com , and was promptly called back by James. Calm, respectful, and knowledgeable, he and his sales associate Patrick helped me get into the car that I wanted!
I want to specifically highlight a couple things about my experience.
1) At no time did I feel rushed, pressured, or forced into buying the car.
2) All parties involved at the dealership were extremely knowledgeable and respectful
3) The facilities are clean, and you are made to feel welcome.
Honestly, I couldn't recommend a better dealership if you are looking for a used car. Special thanks to James, and Patrick for putting me in my 350z
2018 MINI Countryman Cooper S ALL4 Review
It’s a fun car
by Goffy13 from Whitestone. New. York
August 19, 2018
4
The car is good. Still to much interior road noise from the tires and lack of sound proofing. I have a 2012 F150. You don’t here a thing inside. You just enjoy the ride
If you own a car (found out they work on more than just Mini) Daniel Rodriquez and Frank Rivera are the men to know. From the first call to set up an appointment to the service on my car being completed, these guys are GREAT. I was treated like a valued customer, kept informed on the progress of my service, given a nice loaner car, and educated on options my car has that I wasn't using. My car was returned to me clean as a whistle.
Even the cashier (Clarice?) made my visit pleasant by her kind encouragement to "MAKE it a nice day!" The valet (Kwasi?) greeted me with a smile and took time to converse with me for a few minutes.
My experience here has been great and I have no reason to believe that future visits will be any less than the same.
2019 MINI Hardtop Cooper Review
Best car I’ve ever purchased
by Shauna from Wappingers Falls, NY
January 7, 2019
5
My Mini Cooper is the first car I’ve purchased entirely on my own and it is worth every penny. Not only is it a beautiful car on the inside and out, it handles the road like no other. These cars may seem small on the outside, but they are very spacious on the inside. I have had multiple people tell me how comfortable it is! I purchased the 4 door hardtop which has plenty of room in the front and back, along with a nice sized trunk. I test drove many other makes of cars because I wanted to make the right decision, and I am so happy with my choice. I do not think I’ll ever buy another car that is not made by Mini. If you are on the market for a new car, stop by Mini of Dutchess County, you won’t regret it!!!!
Jusyne Cannata is a wonderful service advisor. Service is done without delay and explained very well. Ms Cannata has been my service advisor since I purchased the car in 2014 and I recommend her very highly.
2019 MINI Hardtop Cooper S Review
Great car
by NM from Virginia
December 30, 2018
5
This car met all my needs! The handling is phenomenal. I love the interior design and the fine finish of the dashboard. Great family car.
One of the gentlemen in the service bay greeted with with a warm and friendly smile and guided me to Frank, my service agent. I was a little frustrated from my battery being jumped, cutting open my hand to having to drive from Woodbridge to Alexandria to have this fixed. I couldn't have had a better experience if I sat on the couch and someone fixed it in the driveway. They were awesome. I walked in, he knew I was coming from making an appointment, took my statement, I sat down for 2 minutes, my courtesy vehicle was there and in 4 hours it was done and I was home. THANK YOU everyone from the greeters, to the service men to the beautiful lady that took my money. THANK YOU!!!
2019 MINI Countryman Cooper S ALL4 Review
The got everything with this car right!!
by KC from Las Veagas Nevada
May 16, 2019
5
Every aspect works....and works great. You get in it and just want to drive and drive.I have owned an inordinate number of cars and this is at the top of the list. Fantastic
I did not purchase my MINI from Passport, but I've been taking it to them for service since I bought it. They are always patient, courteous, never rush me when I have questions, and everyone is super friendly. They offer loaner or rental cars free of charge, although I don't know whether that changes when my car is no longer under warranty. They always do exactly what they say they will do and get it done on time. There is no pressure to have unnecessary work done, but they are thorough in explaining what does need to happen and why. The lobby is fun and comfortable with coffee. water, and snacks available while you wait. Passport makes the not-so-fun experience of having your car serviced a much more pleasant one. Love this place!
2019 MINI Hardtop Cooper Review
looks are not everything
by vroom vroom from LA
July 29, 2018
3
it is my fourth and last
my new mini has less pep than my previous one but a better suspension and media .
the horn sound is ridiculous . WHY ?
bigger car but less storage . too bad
i did not a bigger car
my interest in this particular car was mainly its smal size
big big big disappointment on the colours !!!
no more original yellow , ice blue or interesting colours!!!WHY ??? everybody loved these colours!
Justyne, was courteous and professional from the moment I walked in the service office. She processed my order and called me within the hour to inform me that I needed new tires and that 2 of the tires are covered under my warranty, which saved us a lot of money. the service addressed all the services we requested and the car is driving great. Thank you all again
2019 MINI Hardtop Cooper S Review
Excellent customer service
by Michelle Schaff from Lithonia Ga 33058
June 29, 2018
5
I love it!! The car is a very good value for me. The staff and salesman Allen were absolutely amazing. I will purchase another Mimi in the future and I will recommend this dealership to my friends.
I went in to get an oil change and I decided to get an alignment also. My safety check had expired and when I picked up my car, they had done that for me as well so that saved me from taking the time to get that done too. I didn't even know MINI of Alexandria did that so I was very happy about that. Great Experience!
2019 MINI Hardtop Cooper S Review
Bought the Clubman instead because of the comfort!
by Coop from Boston, Ma.
June 24, 2018
5
Just great, classy, comfortable and a car with a kick !!!!
Gave up our Jeep Wrangler for this car and do not have any regrets !
by Tye clubman "MAN" from Upper Marlboro
December 3, 2018
4.8 (239 reviews)
Had the car ready as promised.facility is always clean.I enjoy talking to the sales guys while waiting on my car.great place to be if you need service.and the car wash!!
2016 MINI Hardtop Cooper Review
Great fun to drive, very economical and reliable.
by mattm from Tampa, FL
April 4, 2019
5
Best car I have ever owned. Very reliable, it has never let me down. Dealers are great and the MINI community is awesome. I highly recommend MINI.
Excellent service, very polite and professional staff. The team effectively took care of a sensor issue, as well identified and fixed potential problem that I was not aware of. Thanks Passport Mini of Alexandria.
I go here to get my car serviced. My service representative, Justyne Cannata, was very helpful, knowledgeable about my car repair agreement, and repair options. She was very friendly, was familiar with repair policies, and is a very professional individual. I'll keep going to this dealership.
2017 MINI Convertible Cooper Review
Love the look
by Convert lover from Avon, CO
June 15, 2018
5
A bit cramped and A little rough ride but very stylish. A bit of a thought way fun to drive. S model has plenty of power.
Took my car in for low tire pressure and an oil change and was very pleased! The wait time was shorter than expected and everyone who helped me was extremely pleasant and genuine. They even washed and vacuumed my car as an extra free bonus!
2017 MINI Convertible Cooper Review
Fun, zippy car
by Bamagal5137 from Daphne, AL
June 3, 2018
5
I loved the car. Very sporty and fun. Comfortable and easy to drive. The only downside is that the trunk is tiny. A great deal if you don't need to carry anything.
The service personnel we're all very nice, and helped me solve my issue right away. Best thing was the updates and the open line of communication. Wish I could've bought my mini there...
The service manager David Rockwell is truly devoted to service and among the best managers I've ever dealt with in a car dealership service department.
2019 MINI Countryman Cooper S ALL4 Review
Fun and versatile
by Druid47 from Boston, MA
April 26, 2019
5
I originally was planning on buying a Subaru, most likely the WRX. I decided to have a look at the Countryman S All4. Loved it. The build quality is very impressive. Luxury styling as well. Also, these can be customized (color, bonnet stripes etc) quite easily.
Great service They fix a problem in my mini with the check engine light and the person that take care of me at the reception was so nice and professional Thanks Stacie !!
2018 MINI Convertible Cooper S Review
very fine car so far.
July 11, 2018
5
plenty of head room and usb ports. i have gotten used to it slowly and hope to have lots os
fun as i learn more about this fine car.
My car is working so much better after their diligent service.
2018 MINI Hardtop Cooper S Review
THIS IS MY FOURTH MINI. NEVER HAD A PROBLEM
by MICHEL from ALEXANDRIA,VA
December 20, 2018
5
PERFECT FOR THE CITY, LOVE THE SELF PARKING FEATURE. OUTSTANDING FOR LONG DISTANCE RIDES. AN IDEAL CAR WITH SUPERB PERFORMANCE, ABLE TO ACCOMODATE LARGE AND BULKY
LOADS. OUTSTANDING AND HIGHLY RELIABLE SERVICE FROM PASSPORT MINI Alexandria, VA
Thank you Prestige Certified Motors for my new 2010 Saab!
Getting another car was very unexpected, but P.C.M. made it rather easy for me. They have a patient team that worked with me and my busy work schedule. The down payment process was rather easy as well. P.C.M. have been friendly and informative, over the phone and in person. By finding the car online, they applied a discount for me!
I am very satisfied with my purchase!
2012 MINI Cooper S Countryman Base Review
Most fun to drive ever
by TomE. from Wrightsville, PA
May 3, 2019
5
The Countryman All4 is exceptionally fun to drive, handles like a go-cart. Surprisingly roomy for a small car, with great gas mileage. I'd recommend this Mini to anyone who doesn't need a large car and wants to enjoy their commute.
Let me tell you this guys are on top of their game !!!! AJ,David,John you guys where awesome your kindness and attention to details where on point completely drama free great team put together @ alpha Motorsport I am a Lincoln guy but these guys treated me as I was buying a jaguar or a BMW not only about the sale but my family received the kindness and attention they deserved the lobby it???s great,has Cel charging station, snack bar,fresh coffe,👍 Super clean, I defenetly recomend ...
2017 MINI Clubman Cooper S ALL4 Review
My 2nd Mini. Even more excited about this new one.
by Mini Bob from Baltimore, Md
July 15, 2018
5
This is the second Mini I’ve owned I put over 100,000 on the first one had it for nine years now my new car I love just the same. The new technology is great , I just wish they offered mor options that could be added at the dealer like backup camera and navigation systems.
Ourisman Chevrolet Mitsubishi -Curbside Pick Up and Home Delivery Available Review
Great Experience
by MichaelL from DealerRater.com
December 3, 2018
2.4 (593 reviews)
My wife and I went to Ourisman Mitsubishi on 18 Aug to purchase a new car for her. We were greeted by Mr Tom Dobbins and I can say he is the best salesman I have ever dealt with. He???s very knowledgeable, honest, and funny (and a Veteran). Our experience was so good that we actually left with two new cars instead of one. There was no pressure in buying either Oulander and my wife and I were extremely pleased with the process and the friendliness of the entire team, to include William from the finance department, Jason from maintenance, Durrell Samuels, sales associate, Phillip Koudello, Sales Manager and Joe Farrah, the General Manager. All in all, thank you to the Ourisman Mitsubishi Team for our new Outlanders!
2019 MINI Countryman Cooper S ALL4 Review
Comfortable and responsive
by LeeK from Bethel, CT
May 9, 2019
4
This car is deceptively roomy and fun to drive. The ride is generally quiet, but motor roar is not damped enough. Acceleration is more than adequate for all driving situations. Seats are comfortable but side bolsters deeper than most cars...sort of a “hand in glove” feeling. Impression is that the car is unique in a fun way versus the same old other competitor vehicles. I liked the test drive enough to order a new Countryman!
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