Used minivans for sale near Mount Prospect, IL

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

As always, I was very pleased with the professional and accommodating assistance rendered by my premier and preferred Service Exec - Sylvester, who certainly maintains his valuability to the Toyota of Lincoln Park organization! Thank you Sylvester!!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Excellent service Professional service Quick service Polite customer service Excellent customer communication Very detailed repairs

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Great dealership to deal with. Mike Haggerty made buying a new truck a great experience, customer service was great.. had a small blemish in the paint and they fixed it up no questions asked?.will definitely return for then next new truck!!!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Great experience. The sales, finance team, and owner were great to work with. Fast and transparent closing. Much better the. The last car buying experience I had. Glad we made the 4hr drive. I would purchase from them again.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I have never bought a car online before let alone bought a car without even seeing it or driving it. I saw a Bentley Flying Spur for sale at Chicago Auto Gallery. I called and spoke to a salesperson named Steve. From the first hello on the phone until we closed the deal and the car was shipped to me Steve was fantastic. He did everything possible to ensure that I was satisfied with the car and the deal. Now here's the extra part that I was even shocked at myself. Once I got the car, I drove it and after 5 miles some of the lights came on such as check engine, ride height, traction control and ABS. I was initially immensely pissed. I called Steve and said you might want to get ahold of that driver who delivered this car and tell him to take it back. Steve suggested I take it to a certified mechanic near me and have it looked at to see what was the problem. Apparently when one light goes off, it triggers more lights to activate. I had it looked at and to fix the car right it was going to be over $3000. Steve took care of it and the dealership paid the whole bill. In my mind that was the most solid thing to do and he did it. He could have argued and tried to avoid it or said no, you bought it, you fix it. They did not do that to me. I'm in Pittsburgh and they are in Chicago. I know I had rights and could have just sent it back but I wanted that car and they fixed it for me. I appreciate everything they (Steve) did for me and I would definitely purchase another vehicle from them. Thank you again Steve and Chicago Auto Gallery.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Experience overall was very good, salesman wasn't pushy and worked very hard to negotiate a deal I was happy with. However, the dealer should update their website more frequently, as both of the cars I was interested in were sold.

Very good vehicles. It was great to work with the people at Chicago Auto Warehouse.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Bob Spee and the whole Oak Lawn Toyota dealership were outstanding. Bob was super professional, kind, patient, helpful, and everything any customer could want. He went well beyond my expectations.

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

The visit to the dealer ship was a nice experience. Mohammmed was my salesman even though I didn't purchase a vehicle. He took time to help me

If you are looking for a vehicle that gets good gas mileage and long range then the Toyota Hybrid is for you. On the open road you can get over 35 miles to the gallon and go slightly over 500 miles on a tank of gas.

Exceptional customer service and quality of work is impeccable. Very satisfied and will be back .

Only 2 items that need to be addressed is the volume control the navigation system plus headlights are not good for night driving. As of December 2022 I drove all around the USA putting on 60,000 miles on my 2020 Pacifica Plug-in Hybrid. Love and enjoyed driving this Great Product.

Vova gave great service, Showed us car no pressure. Upfront about all info and pricing. Very easy to work with

Our 2018 Chrysler Pacifica Limited Hybrid is the ultimate road trip vehicle and is amazing around town. Flexible interior design, comfortable seating, and incredible highway handling and noise control make this vehicle a driving pleasure. Reliability +

My car was taken care of quickly & efficiently. I look forward to a long relationship with Star Niasan. I explained an issue from my previous visit to the service manager Deshon & without hesitation he made sure it was looked at & corrected. Thanks again fir great service!

I have a wonderful 2018 Pacifica Hybrid that I charge with a 7.2 kWh charging station that costs $300 with the optional weather tight receptacle and extra holster! It presently has 76,572 miles with absolutely no problems with anything. I enjoy 20,000 miles between oil changes (due to driving on battery power 50% of the time). I usually average around 28 to 32 miles per charge before the engine starts! Once the engine kicks in, I obtain around 28 to 36 mpg fuel economy using Top Tier gasoline! (Please Note, the first month I owned it, I was only getting 22 mpg). However, at the first month a competent dealer REPROGRAMMED the computer (netting the present mpg). You may be able to find a plug in hybrid that does better. However, you can’t find a seven (7) seat hybrid that is comfortable for six full size Americans driving long distances? Add in the fact that the floor is absolutely FLAT, the second row seats are fairly easy to remove if you need the extra storage! I plan on purchasing another one by the time I put around 100,000 miles on this one (only because that is the warranty on the high voltage battery in my State!). I usually go for weeks at a time without visiting a gas station. If I wanted to I could recharge along most major highways for FREE (if I wanted to wait around for an hour and a half (1 hour 45 minutes))! I hope they are able to increase the high voltage battery capacity in future models (Graphene battery, changing battery chemistry or allowing more of the existing battery to be utilized! I highly recommend this vehicle! Lloyd Mason ezstor1001@gmail.com

I'll choose this van over any other new van or cars out there, it is very reliable and fun very spaceship with no problem highly recommeced

Excellent sales people! A truly great experience with extremely knowledgeable people. The auto was in magnificent condition, and the sales procedures were very well executed. It is a dealership that I will continue to purchase from and recommend!

The sliding doors stop locking and are very expensive to fix; otherwise, our Town and Country Touring van has provided a safecand very comfortable ride.

Sam and his brother was extremely professional and upfront with the van I purchased. The customer service was better than Higher in dealership I've purchased from in, the past. If you are looking for a a nice clean van, this iis, the place to go.

Has bit of notable road noise but you have to expect that with a cargo type van. Only had it 4 days now but I like it.