I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I just bought my second vehicle in about 6 months, and it was a great experience. Very relaxed with absolutely no pressure like other larger dealerships I have dealt lately. Very knowledgeable and friendly staff who patiently answered all my questions. Will definitely buy from again.
The Nissan team was outstanding. They answered every question I had. They worked with me though out the whole processes. As a first time new car buyer it was scary but they made you feel comfortable!! David (sales) and the GM and Adam of the finance dept. All did a fantastic job thank you guys so much.
Frey Automotive was very attentive to my questions and provided understandable and helpful answers.
I selected a vehicle online (from their inventory) and when I examined the vehicle, realized their description was indeed correct. It was a pleasure doing business with the staff at Frey Motors.
In the morning the shuttle employee David displayed excellent customer service skills. In the afternoon the shuttle service was untimely and lacked communication from driver. The service on my vehicle was excellent
I had been looking around for a vehicle for quite a while and finally found one that I really liked and was in great condition. I showed up and took a look at the vehicle I was working with Steve and he didn't try to talk over any sounds or distract me from anything on the vehicle. He let me take the vehicle myself which shows incredible confidence in the products they offer. Once it was time to purchase Ed and Steve worked rigorously to make sure my first finance experience went well. They were able to get me approved at a rate that was much better than my prior expectations considering I'm a first time buyer. Everything went amazingly and I recommend them to anyone interested in having a fantastic car buying experience.
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
They answered my request for availability of the Lexus GS 350 promptly. They were also courteous and helpful in trying to set an appointment time for me considering the distance I would have to travel to get there. Very helpful.
No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
I was very impressed with the amount of people wanting to help or offering advice. The only reason I gave 4 stars instead of 5 is because when I called to talk to one of the salesmen about an important question, I was on hold for a very long time. I also never was able to reach anyone I had dealt with so I actually had to make an extra trip there to talk to the person(s) I was looking for. Other than that, it was a great experience all around. The car I purchased was a surprise gift for my wife and she is so thrilled about her new vehicle. The staff at this dealership helped make this happen without a hitch.
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow!
I went around almost 10-15 dealers in 3 days looking for good deal and customer service, At Mitsibishi Libertyville I got best deal and one of the best service, wonderful manager and employees
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