Ben has always been very helpful every time that I have came in with an issue with my car. Whether it has been a tire replacement, wheel replacement, or regular maintenance, Ben has went out of his way to help out!
Stylish and comfortable vehicle at a great price
by abchavez from Reeds Spring
January 21, 2019
This vehicle is appealing to the eye both inside and out, very comfortable, and has just about every option available. This vehicle very affordable when comparing to other larger SUV's. Great rebates were offered as well as competitive APR and various other incentives.
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
Best SUV for the price point
by Corey from Media
November 28, 2018
Car is great. For the money, size, and power a great buy. Other suv's in this category do not compare. Great all around suv. Interior styling is far beyond what we expected.
J. R. took great care of me, treated me like family even though I didn’t buy the car we were looking at, great sales representative.
Luxurious large SUV.
by sshrouds from Charleston, SC
January 19, 2019
The Armada is such a smooth and comfortable drive. Luxury styling, comfortable seats, spacious for our large family and dogs. The parking cameras are top notch. So easy to pull into parking spaces, park near the curb, and back out easily.
I???ve always had a good experience with this service center. Great customer service, I like working with Ben and Cliff both. The technicians always take good care of my car as well.
Nissan makes a great vehicle. Good buy.
by HotRod from Richmond VA
December 19, 2018
Looked at many SUV’s. The Armada is a great deal for what you get. Very stylish design, third row seats lay just about all the way flat which is perfect for our two large dogs. Surprisingly the Armada drives like a mid side vehicle and also has plenty of passing power when needed.
Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
6 months is and still pleased
by Fuzzman from Chicopee Mass
December 1, 2018
I am a Nissan fan 6 in 11 years and while there are a few disappointments over all a solid buy Very pleased with performance on dry and snow conditions and very nice for the family on long trips
I would recommend anyone to them, they did all they could for me. Because of them I'm loving my new 2018 chevy Malibu! Very nice people especially my salesman
I’ve had 3 and I think I need this 1 too!!
by SuzyQ0418 from Long Island
October 19, 2018
This truck is a great value. It’s price is far less expensive then other full size suvs in its class. It’s so spacious and comfortable! I gave mine to my 17 yr old, so I need to get a new one. Consumer report and JD power has it all wrong, this is a great truck!
I love the friendly atmosphere at Crain I-30. The staff were very attentive to my wish list.. I saw them work as a team to get me satisfied with a vehicle that would fit my wants and needs. Thanks a Bunch to Mr. S. Brown III and Mr. R. Little.
2018 Armada you had me with the Smart Rear View
by 2ND ARMADA from Missouri
October 23, 2018
The SUV I wanted and the SUV that stands out amongst some of the best. The best almost 60K I've ever spent, It's unbelievable how it out performs the Suburban and Tahoe but cost much less.
Crain had great folks to work with. Made buying a car easy and pleasant even when we disagreed on pricing. We bought our 4th Kia here and will most likely buy our next one there also.
Great value but nothing extraordinary
by Family man from Phoenix, az
October 15, 2018
We purchased the armada because it was the cheapest compared to other full size suvs. The first week of ownership we’ve had intermittent starting and AC issues. Furthermore The interior is very plane especially on the SV model plus the entertainment system is very outdated. Gas mileage is bad but that’s to be expected for such a large vehicle. On the positive side, it handles very well for it’s size and very easy to drive.
Before my service appointment and I had purchased a fog light assembly and the service department willingly installed it. My service assistant, Cole was very willing to answer questions I had related to the 50,000 mile maintenance and I was very pleased with the service.
Just bought it, but love it so far!
by Tammie D. from Greeley, CO
October 10, 2018
With 4 kids, we need a vehicle big enough for our family and a couple of the kids' friends, as it always seems like we have the need to transport 8 passengers. The Armada has met this requirement and we couldn't be more pleased with the vehicle. It drives and rides beautifully. There is plenty of room for passengers and cargo. We love it so far!
It was long as usual, but they helped me get in to a vehicle. I made the deadline and was promised a 70 inch TV. I'm waiting to see how long this will take!
SImply feels good to drive.
by Thord - retired from Calgary Alberta
October 2, 2018
I was a little concerned about fuel economy before purchase. Two trips of 400 and 500km in mountain terrain and city driving going and coming home and the average fuel consumption was 10.4 per 100 km...same both times and driving slightly over speed limits. Brand new and could improve with break in and with synthetic oil.....the fuel surprise made it a total satisfaction....well instrument buttons could be less confusing starting out.
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
Cruise control keeps Failing.
by ANDREW from EDMONTON
September 29, 2018
Cruise control keeps Failing. Been into West Edmonton 3x each time they say they cant find any thing wrong. Are they waiting for the warranty to expire. So when it expires they can say F U?
I love the family atmosphere and friendly staff at Fitts auto Bill Fitts is the best in the business. They have always been there for my familys car needs. I have bought many vehicles from Fitts auto over the last 25 year's and have been very pleased Thanks Robert Goshien
by Metime from Atlanta
October 19, 2018
Bought this SUV new in 2013, now it’s 2018 and I’m still loving it. Bought it in Va. moved to Atlanta and have ridden it to Tx. Plenty of room gas mileage good for me. No problem with my armada. Only have a little over 17000 miles so far. Definitely a keeper.
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