I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
Reliable and Efficient
by Bbeuckens from Centre, Al
January 29, 2019
This car is super reliable and efficient! I mainly drive it to and from work, but also to transport my children. Although it's a smaller car, it has plenty of room. I love that it gets excellent gas mileage!
Toyota has a recall on engine. Koons Tysons Corner Toyota dealer informed me and completed the check-up and updated the software. The entire process is streamlined, fast, and professional.
Fuel efficient and reliable
by Chad1276 from TORRINGTON
December 16, 2018
I own a 2009 Versa 1.6L 5spd manual with 251,000 miles and counting. At 2009 it start giving me maint issues and all at once so it was a challenge , catalyst , tune up, clutch , lower control arms and related suspension parts ... I did all the work myself but considering 209k is a lifetime for a car in itself I think that is pretty amazing
Of the over new 30 car purchases I've made, this was in the top 2 (6 with another Nissan dealer who could not even come close to the deal they put together - so much for the theory of loyalty). We were in the area and stopped to see their inventory, and talked to them for kicks and giggles.... They were awesome! They listened and were understanding of the deal we needed and they did everything possible to make that happen. Actually this Rogue was for my daughter, who made the deal, and I was totally impressed in the way they worked with her and the respect and understanding they exhibited.
My highest regards to Ehab and his sales team. I'm not even from the area, but I'll definitely come here for my future purchases - it was just that good!
My 1st Nissan versa hope it's true on reliability
by Mark's Blackniss from Tucson,AZ
December 3, 2018
It's everything everyone has spoke about this car quality features I HOPE Last me for a long time my last Nissan was 1985 Nissan hardbody truck 4 cylinder automatic A.C drove it up to 289,000 miles gave it to my grandson still going
I worked with your service manager, Steve, on a A/C issue with our Armada. He spoke to the regional manager and Nissan paid for this cost of this expensive repair - what great customer service! We have and will continue to have Brown service all of our Nissan's!
Sips gas through a coffee stirrer
by Eng322 from Fort Lauderdale, FL
November 21, 2018
It is not the most stylish vehicle but for my purposes, POINT A to POINT B, you cant beat it... I get over 30 in the city if I take it easy and close to 40 on the highway. The car is fast enough for my needs in a stick shift, the automatic was a little too sluggish. Base model cost me less than 10 grand. Cant beat that for a brand new car. Only drawback, got rear ended at a pretty slow speed, the car took a lot of damage. Fortunately it was on their insurance.
everything was great, especially the friendly salesman. We felt that we got a very fair deal by the finance team.
Do NOT listen to the “expert reviewers”
December 27, 2018
This is an excellent car in my opinion I have been driving it a little while now and it’s great in the interstate (the steering takes a little getting used to) and it’s excellent in town with great fuel economy. I even love the sound system!
I was contacted very quickly by a Hertz rep, and he was able to get me in for a test drive that weekend. Even though I didn’t end up buying the car I was interested in, I would recommend this dealer based on their friendly, professional assistance in my car search.
Don’t trust the expert reviews
by Gpa Bart from Manito Ik
December 11, 2018
I have bought several new vehicles. After a week this is the first one I am not having doubts about my purchase. All experts advise against the Versa. Interior is nice and comfortable. Only thing I don’t like is the digital display. It reminds me of a cheap digital watch from the 70s. Not hard to get past when I look at the gas gauge barely going down after a 100 mile daily commute. I drive 80 percent highway and 20 percent city and average 38 mpg. Estimate is 35 highway and 27 city. I’m getting better than that. I love the space in the cabin and the large trunk. Clutch and shifter feel much better than more expensive cars I have had. Everyone likes the exterior styling. I’m not a fan of the CVT transmission so if you’re comfortable with a manual I would definitely go with it. Mine ether 2018.5 so I have the large display radio with backup camera and hands free phone which I really like. I have manual windows and locks which is fine by me. So far it’s been the perfect commuter vehicle.
After reading some reviews that said things like "stay away!" and "don't trust anything they say", my wife and I decided to roll the dice and drive 3 hours to get a car that was advertised at an unbeatable price. I had talked to my salesman, Dick Bailey, on the phone a few times prior to the trip to Leesburg to confirm fees, price, and details of the car. Long story short, it was over 98 degrees in the showroom because their AC had failed a few days earlier. They had a small crew of dedicated sales and administration guys there to take care of customers like me. The car was exactly as advertised, in like-new condition, and the fees were as posted on the website. Following the test drive, the entire purchasing process took less than 90 minutes. My wife loves the car, and the identical car (with higher mileage) is sitting at a nearby dealer for $5000 more. Glad we rolled the dice.
Very sharp car
by Tim-n-Tn from Smithville, Tn
December 11, 2018
The Versa Sedan has plenty of interior room, you don't feel cramped inside of it and has a very comfortable tide. Phenomenal gas mileage and is perfect for what we were needing
This was the best car buying experience we've ever had. We commend salesman Paul Cohan for his excellent work. Very Impressive.
Charlie & Bonnie Sabo
So far, fine car, and definitely a step up.
by the masked writer, from Wichita, Kansas
December 19, 2018
This car has enough bells and whistles I haven't yet mastered them all but I look forward to becoming more comfortable with it. I'd been warned this model has trouble with its automatic transmission but, so far, it seems to work fine. Ride and "feel" are terrific.
Purchased 2015 Honda Civic November 2018. Want to commend Lucrecia Garcia for her pleasant and professional service. She made everything go smoothly, never any pressure. She wanted to make sure that I was satisfied with the car I looked at and with the whole process. This is the 5th Fitzgerald purchase for my family, and the 2nd with Ms. Garcia. Shopping at Fitzgerald has to beat anywhere else, shopping with Ms. Garcia has to be the best of Fitzgerald.
Safe, comfortable, and reliable
by Savannahkl from Seagoville, TX
November 11, 2018
This car is very comfortable and easy to use. The cruise control is my favorite feature so far. My only critique is that instead of a console in between the front seats there are cup holders, so this was something different for me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This vehicle is reliable.
by Barbara Ann from Temple Hills, MD
January 21, 2019
This vehicle is what I wanted. I test drove it and I like it. The inside was clean and I like the color of it.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Johnny 5 from Aurora CO
November 11, 2018
Best value I could find for an entry level car. It has very little road noise, which is great for highway driving. Seats are comfortable. I highly recommend this car.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
It was cheap and it rides nice.
by April k from Austin, tx
November 1, 2018
This car meets all of my needs. It is small and easy to park. It is a stick shift with crank windows which is what I wanted.
Monster sells a high volume daily. I went in for a used car but did not end up buying it due to the fact that they did not negotiate the online price even though the car was not in ideal conditions (3 yr. old)
Braddock Motors is an amazing dealership! I went to a couple of dealers looking for a used car and let me tell you this is the BEST dealership with the BESST people that actually treat you like family! I have never fealt more relaxed in the whole process. There is no pressuring or bullying you into getting a car. There is no gray area, nothing is hidden from you, what you see is what you get.
PHIL SCHMIDT is the wonderful sales person who took care of me. He is genuine and honest that actually does everything in every way to help you with what is comfortable for you. He even gave me information and tips to help with credit and financing. One of the best things about this dealer is the person that helps you is in sales and finance!! So you deal with the same person through the whole process!! Who ever helps you I promise you will be 100% satisfied!!THANK YOU BRADDOCK MOTORS!! Special THANK YOU for Phil Schmidt, you are awesome!
Great value and a solid, reliable little car
by TjRN from Littleton, CO
October 20, 2018
I love my Versa. I was pleasantly surprised at the price but the comfort and reliability exceeded my expectations. 35mpg is perfect. Love this little fella.
Focus on the dealer and your individual experience
by Davood Dc from washington Dc
July 12, 2018
Navid my sales rep was the man! Took me to the bank and my home to get my pay stub and bank statements. Fast and easy deal. Highly recommend IAD!
Very affordable and gets 40 MPG freeway
by John from Benton city
December 4, 2018
This car met all of my needs it has plenty of legroom comfy seats 4 doors drives real well I get original owner engine replacement for life I left the lot with only 14 miles on this car and I must say I am satisfied with it
This was my first time purchasing a car and Rodney helped me every step of the way. He made sure I understood the paper work. The process was fast and easy.
Exactly right for my needs
by Mimi from Portland, Or
August 22, 2018
This car is effective for what I need. It's fuel efficient, great trunk space, blue tooth and cruise control. I enjoy things vehicle thoroughly. The interior looks nice, the lines are clean. It's spacious despite it being a smaller vehicle. It has a USB charger that's convenient.
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