Nissan for Sale in Van Nuys, CA

My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt mechanics/car dealers were too pushy or condescending and I felt the opposite here. John explained everything and I felt he was trustworthy. I like the waiting room and got a lot of work done while waiting for my car. I even enjoyed a cup of good coffee. The vibe was pleasant and I could tell the people who work at this location are happy. Good job!

I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.

Thank you for ur service from the time we walk in everyone was very hospitable & eager to help. Allan Chiha was fabulous in covering everything we needed to know & more, to leasing us a beautiful 2018 MKC Lincoln. Walked out very, very pleased with ur service & professional work.

Bill and Fred were great. Gave us a great deal. Almost no haggling. Wait was a bit long, but worth it. I would go back.

16 months ago a new starter motor was installed in my older model Ford F-450 work truck. For whatever reason the replacement part failed prematurely at a very inconvenient time. We desperately needed this truck for picking up merchandise which will be shipping overseas on a container going out next week. Originally, I was told the truck wouldn't be ready until Monday or Tuesday but after hearing our predicament my service writer and the service manager worked together to expedite the repairs. I picked up the truck on Saturday much to my surprise and relief. And to top it off they covered it under warranty! Star Ford is the best!

Everyone was extrely courtious and efficient ...................

Amazing service & verity also good price I like CUVs so much & I hope there's more SUV on special deals! The employees was very helpful & friendly I like to always go there & look what's new you have! ¿

Tim helped me with my New Murano excellent customer service and great price as promised I have been shopping for my Murano for 2 month Thank you Ross Nissan and Tim

I just got the car from there. During the process, they made some mistakes and took me a whole day to get the car. Overall, the service is fine but a lot of room to improve.

Sales and dealers are very welcoming. Their finance dept and Bankers used for your car are pushy. Tried to sell me a car not even close to the car I wanted just so the bank can approve. Not listening to my requests. Be cautious to negotiation.

The Ross staff were very helpful. This is our second Nissan from Ross, and we are very satisfied. Salesperson Imber Rojas was particularly attentive and knowledgeable. For the second time, Imber explained the functions of the vehicle and accommodated all of our requests and answered all of our questions.

Faustino was professional and customer oriented the whole time. Also he always had a smile on his face. Some the service providers did not.

My experience at nissan was fantastic David was very professional at help choose the right car for me as well he helped answering all my questions i had about the car.

Still didn't fix my car still having same problem. I'm not going back to have my car repair there.

Friendly, Someone was there immediately to assist me. Work was done and I was called to pick up the car. They seemed to want to make sure I was satisfied.

Thank you joe in the service department for helping me! And thank you joe in the sales department for putting me in a great vehicle both of you men are great exceptional people

Sales agent Katherine was fantastic, made everything easy and hassle free. Love our new car. We will definitely recommend! Keep up the great work you do!

Alabama alabama Alabama!! The only real and honest salesman. Not just in it for his cut he worked hard and fast. Got me in a brand new vehicle no hidden anything. Dont see anyone else! I promise you the best service. They dont offer you refreshments though which was pretty rude. Considering youre there for 3-4 hours.

Tito did an amazing job. The greatest customer service I have received. Would go back to him in the future. Highly recommand Tito on future car purchases.

I totally satisfied with my overall experience when I picking the right car for me. Mark was very helpful with all my questions I had in regards to the car.