My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
No matter what the issue is, Mini of Bedford is always there for me. The service advisor's are top notch, specifically Ed West. I don't know what I would do without him! Facility is always spotless and everyone is always so friendly!
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
It was our pleasure to do business with Mini of Peabody, and more specifically with the General Sales Manager Jim Carven (GSM), our Sales Agent Richard Tran and their Business/Finance Manager Harley. At no time was there any pressure to purchase the vehicle that we were interested in or the extended maintenance plans that were available after the purchase. Being away on vacation, the GSM allowed us to make a refundable credit card deposit by telephone in order to hold a certain vehicle for up to three days and he also agreed to extend the Black Friday Sales Event and the incredible savings that was being offered on select 2017 MINIs.
I had a almost painless experience at Mini of Peabody when purchasing my Mini Convertible 2017 a week ago. Buying a car today is very different dynamic than a few years ago. We the consumer has abundant information available to us online. And Mini of Peabody dealer (I worked with Adam) recognize this and able to accommodate and match my expectation.
Very nice staff and very cooperativve. Made my first purchase exeprience truely comfortable. Adam was very helpful and friendly and made the whole process Super Easy for me. Michael was very responsive over the emails or on mobile whenever I needed any details about the vehicle or process. I would Highly Recommend buying your dream vehicle at this dealership.
Great staff, great price, really impressed! Bought a month ago and they have followed up, even with a "Second date" offering me a chance to come back in and review the options on the Clubman to make sure I'm getting the most out of it.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
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