Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
Oil, tire rotation, and recall service. Dropped it off after closing time and got a call that it was ready to pick up the next morning when I got into the office. I didn’t ask for a rush order, but they got it done really fast.
Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
Powerful, dependable, Solid driving experience
by New Ram Owner from Fairfax Station, Va
December 25, 2018
The Ram 1500 Big Horn offers an exceptional, comfortable ride with all the power of the Hemi engine. I would like to have selected the navigation package and blind spot warning system, which are available with certain packages.
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Second Ram I have owned after leaving the Ford br
by FRED from TROUTDALE
January 9, 2019
I am very happy with my Ram 1500. The ride, gas mileage, and handling are great. After owning many Fords and having transmission problems with all of them, I had to switch.
There must be a reason I keep coming back for more... The support I have received from the Dealership has been great. The reliability and styling of the truck keeps me coming back. Step on the the trottle and I get a big grin everytime.
What can I say about my new Ram 1500 it not only looks great but it is by far the smoothest riding truck I've ever owned! The brilliant silver is awesome! I wouldn't trade it for the world. Am I happy,that's an understatement!)
My wife and I have never had such a great car shopping experience! Sean was our sales person and he made sure every aspect of our experience was outstanding. He took the time to explain every step, listened to what we were looking for and suggested vehicles accordingly. Not once did I feel pressured to make a quick buy! Thank you to Sean and all of the friendly, knowledgeable staff at Fury!
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
First new truck
by TerroS from Houston, Tx
January 3, 2019
This was exactly what I needed. It has a nice size bed for work and still enough space for my family. It's the perfect balance for me.
They gave me better options and a better deal on my trade-in than the lot down the road. They were nice a friendly and easy to talk with, not pressure really.
Awesome New Truck
by Zhot80020 from Broomfield CO
December 21, 2018
We actually test drove trucks from the Big 3 automakers, and when decision time came, the 2019 Ram 1500 by far had the best incentive on the truck we wanted. The features and options outdid the Ford and GMs as well.
Was good walk in got to test drive car I was interested in Brett helped us out with that liked the car and service I was getting one slip up with the financial part warranty issue got that corrected all good now
I had my car in for an oil change and ended up with a significant oil leak. Had to take it back to get the problem corrected. The drain plug hadn't been tightened. Seems like such a basic thing to overlook. Not impressed! Update: I was contacted by the service manager, very concerned about my bad experience, and wanting to make it right. He offered me two free oil changes, which I accepted. To be honest, I have been to this dealer many times and my previous experience has been good. So, I have updated the overall rating from 2 stars to 4 stars.
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