My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
My first vehicle I’ve bought brand new
by Zubeadube from Mount Morris
January 13, 2019
So far I love the vehicle. It is nice to move up from a car to a truck. It is very nice on the inside.
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Second Ram I have owned after leaving the Ford br
by FRED from TROUTDALE
January 9, 2019
I am very happy with my Ram 1500. The ride, gas mileage, and handling are great. After owning many Fords and having transmission problems with all of them, I had to switch.
There must be a reason I keep coming back for more... The support I have received from the Dealership has been great. The reliability and styling of the truck keeps me coming back. Step on the the trottle and I get a big grin everytime.
The Ram 1500 Big Horn offers an exceptional, comfortable ride with all the power of the Hemi engine. I would like to have selected the navigation package and blind spot warning system, which are available with certain packages.
We actually test drove trucks from the Big 3 automakers, and when decision time came, the 2019 Ram 1500 by far had the best incentive on the truck we wanted. The features and options outdid the Ford and GMs as well.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
2018 Ram 1500
by Hartless from Galesburg
January 5, 2019
What can I say about my new Ram 1500 it not only looks great but it is by far the smoothest riding truck I've ever owned! The brilliant silver is awesome! I wouldn't trade it for the world. Am I happy,that's an understatement!)
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
Nicest truck I’ve ever owned
by Dnwl1959 from Cobourg, ontario
January 5, 2019
Comfortable, lots of features I wouldn’t have gotten in a similarly priced Ford or GMC, (heated seats, sunroof, power folding mirrors), sharp looking vehicle, good value.
Royal gate Ellisville is where I trust to work on my 2012 Jeep grand Cherokee. I could go somewhere else that may be cheaper and may do a good job. But I put my trust to Glendale Ellisvile to trouble shoot and keep my vehicle to work at it's most optimal performance. Thank you Glendale Ellisville for your continued excellence and customer service each and every time. I think if Glendale Ellisville as a dealership that I know. One that I more than like. And for sure trust! Happy customer, Douglas Williams, CLTC
Friendly staff. You are always met with a friendly greeting. Service department staff is always ready to help any one. They try to get your service completed on time. Great place!
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