Used 2019 RAM 1500 for Sale in Plano, TX

So my husband and I started the whole car buying experience the last week of October. We started at Classic Dodge of Denton. While there we were treated horribly by the sales manager Keith. It was just one thing after another and he lied about us and our approval. We than went the following weekend (first Saturday in November) to The Jeep Dealership in Rowlett Texas where we met with Chris and his Mother. By the end of the 12 hours of being there we were told we were approved for a 2014 Jeep Latitude. Perfect wasn???t what we wanted but that was okay it was new to us. And that???s were the worse two weeks of our car buying experience dragged on. We found out when we got the car home that Sunday that our temp tags were not legit for 45 days but rather 3 days. Than that Tuesday we found out that the paperwork we signed wasn???t approved and legit. It was a nightmare. It wasn???t until the following Saturday (Nov 11) when my husband and I called Huffines Jeep in Plano, Tx at 8:30pm. We were connected to Adam. He listened and was very understanding. He asked how fast could we drive to them they would be there and open no matter how long it took. At 9:03pm my husband and I walked in. Adam, The Sales Director and a Finance Gentleman were waiting for us. Within in 30 minutes we had renewed hope. Saw the car we would end up buying. That Monday Adam called said that by weeks end he was going to make us extremely happy. And honestly he kept his word. We literally by Thursday at 9am walked in got our new car which was washed, full of gas, and inspected. The Huffines Team lead by Adam is extraordinarily amazing and we are so thankful for them. The week before last Adam (Wednesday before Thanksgiving) called to make sure the car was still fitting our needs. On Monday (Dec 9th) we received a phone call letting us know our plates were in and we could pick them up. I pulled in today (Dec 12), sent a Text to Adam letting him know I was there and he responded quickly and seemed genuinely excited to hear from me. We are going to be buying a second car in the next few months and we are already planning to be working with Adam. Again, like the title said it Started out as the worse Car buying Experience and ended up the best! Great Job Huffines and Thank you for dealing with a high maintence very demanding customer like myself!

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

The process of purchasing a car can be rather intimidating for the female buyer. Mr. Alan you are 100% a person of integrity, and I want to thank you for being honest, reliable and so pleasant. Great salesman.

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated

This dealership is professional when you arrive by making sure your getting done what you want and confirms it with you and the technicians are experts in servicing the model vehicle you bring in and it is reassuring to know that because I don't have to be proactive in making sure they are doing what they are suppose to do.

I have owned Ram Trucks since 1997. The new 2019 is a huge advancement compared to the previous models. Has a quiet ride and all the power you ever need.

After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

I was looking for something affordable and at low cost. Al, RT, and Angel helped me find something that I was looking for and manage to satisfy my father while in the process. They found me a brand new car and I fell in love with it. Being in college and considered a "ghost creditor" they manage to make things happen. I'm thankful for that and they have great attitudes! The vendors were overall great people. Fred also helped me out when it came to the finance. Being a college student with a college budget that's very important. I would recommend them to everyone! Thank you for making my first time buying experience great!

The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.

Best buying experience. RT was great, treated my like I was buying a new car. Very polite and extremely helpful. Buying a used car here also included oil change, rotating tires, filling all fluids, detailing the car including shampooing carpet, filling the gas tank and a spare key with fob. My family was so impressed that they are now buying a car for their family.

This is the third ram I have owned. All have proved totally reliable with low maintenance very good vehicle for the money I would recommend this vehicle to any who are looking for a truck

Great staff and easy to deal with. This is my third vehicle bought there in less than two years.

I had a 2011 Ram 1500 and loved it. I just bought the 2019 Ram 1500 and I can’t believe it but I love it even more. All the things they got right with the prior models they built off of and made better. The things they added in styling, efficiency, cargo holding, storage, and styling push this truck over the top. It’s the best truck I’ve ever owned!

Our salesman , JClay, was friendly, unrushed, knowledgeable and very helpful. He was able th present us with multiple plans for purchasing or leasing the vehicle, so we could choose the one that fit us. The process was informed, smooth and comfortable.

This Truck was really more than I needed as far as options but for the price it was the absolute great value. I am very well pleased with the purchase.

I am just a happy camper,I think the Chrysler dealership for a easy car shopping experience .Mr.Brooks was very helpful and he also was able to help me get financed at a great rate 🤝🙌🏾🙌🏾🙏🏾Thank you so much I really appreciate 👏🏽🤝🤗🤗🤗Also i love the Finance manager as well.Thanks for your help too, all of you are awesome

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

Excelente servicio y una atención muy amable y profesional! Los recomiendo 100% ya es mi segundo vehículo comprado en esta agencia Muchas Gracias buen día

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull. My boys love it.

I spent hours researching for the perfect truck (and ultimately the perfect dealer), and a big part of that was working with Ranger Oppert who happily & patiently educated me over several hours of phone calls, on the various options, packages, pricing and ultimately finding me several options right in my sweet spot. Meanwhile I visited several other lots looking for the perfect truck and dealer. I ended up right back to Town East Ford where I felt like the team listened carefully, handled me patiently and with expedience. I'm one that enjoys the back and forth of settling on a fair price for the new truck and my trade. Negotiations ensued with Ranger Oppert with timely and gracious support from Gerald Whittington and ultimately Andrew McWilliams stayed late and got us to a final deal. Once the deal was agreed finance team member Jason Clark was quick, and patiently accommodating a last minute change on my part. Thanks to the great team at Town East Ford. Looking forward to my new truck and my new relationship with this dealership.

Absolutely love my new truck. A head turner every time I drive it. It’s pure luxury and power with the amazing Hemi. Tap the gas and you’re gone!!

Everyone here was extremely helpful and so kind. I browsed around and dabbled in a few of my options, once I decided what vehicle I was interested in a very nice concierge by the name of Hilda, I believe it was.. mentioned the rather astonishing features of this specific model. I was very impressed and realized some things about the car I didn't even know were there. Needless to say, I enjoy doing business with these guys.

This truck looks great and many functions. The AC is crap and there is this horrible whistling noise at highway speed. The resale value is extremely low do not purchase this truck.

Loved working with Service Center. Very Professional. Salesperson needs new career. Horrible at sales and made promises that he couldn't keep. Wouldn't call back when expected.

We love this truck overall, but the navigation system has some quirks. It drives better than anything we have ever owned (drove 3 hours in a blizzard on April 14) and is so comfortable.

The quality of service at Rockwall Dodge/Jeep is always top notch. The service staff are efficient, friendly, and continually provide an elevated level of customer service.

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

Dakota R had the best customer service and also gave me a lot of information for my vehicle i am looking at when i am ready I’ll be buying from him !

Coming from a 2017 GMC Sierra this truck is hands down a better ride and more powerful. The crew cab is huge compared to others. It rides and performs better then my previous truck and rode better then other new ones I test drove.

So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained.

Absolutely splendid truck. I love it. Ram really hit the mark with the 2019 rebel. My wife is actually wanting one now. Although in another color.

I'm not accustomed to purchasing pre-owned vehicles, but I love my (new) 2014 Ford Explorer Sport - just love it. But inside of 5 weeks since I purchased my Explorer, the service I received both times just blew me away. They obviously have a focus on providing outstanding customer service. Darrell Casey went out of his way this morning. They have a customer for life in me.

This 2019 Ram Big Horn is an upgrade from my 2014 Ram that I was currently driving, while I loved the 14 the new 19 is superior in every aspect I couldn't want more.

My experience at Freedom on Wheatland and 67 was the best!! Thanks to Mike fry and his team!! I Loved that they worked together as a team and they all made sure I walked out being 100% satisfied!! Also I wanted to say Thanks to Marvin,Kevin,Rosalind,Jessica and Kristen for for making my car buying experience a pleasant one..Thanks Freedom Chevrolet!! You huys rock and I really â??¤my brand new 2017!!

Glad I got the V6. Not quite getting the specced mileage, and the dealer wasnt able to put a couple of things I ordered on the vehicle due to some FCA issue, but generally very happy so far, 95 out of 100. I use the truck for work, but note that isn't an option on this survey.