I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
Very impressed with the level of proffecinalisim of the sales lady Nicky and also Paige the finance director, both Nicky and Paige went out of their way to accommodate me and my wife.
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
by tye from celina ohio
January 6, 2019
legs room front and back is great power is awesome looking forward to the summer to see how is pulls my 39ft camper and jet skis
Max Delouche did an excellent job of helping us find the right vehicle in our price range. Gave great customer service. He will get our future business.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Great experience and salespeople. Processing is in my opinion sucks. It takes entirely too much time. Needs shortened or streamlined. Overall experience great thank you
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
2015 Ignition key causes vehicle to stall,
by Environmental services from Norfolk ne
December 21, 2018
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
by Greek2me from Troutman, NC
January 12, 2019
Great truck. Lots of power and comfort and looks great. Highly recommend for everyday use, pulling a boat or camper or folks out of ditches in NC.
Our family had now purchased roughly 10 cars from Jim Harper. No one does more to always make us feel comfortable and appreciated. He consistently goes the extra mile to take care of our needs. Could not be happier with Garlyn Shelton, Jim Harper, and Winnie Lewis, who is the best Finance Manager I have ever seen. Buy Garlyn Shelton! Buy from Jim Harper!! You will not regret the choice.
by RamMan from Lake Oswego, OR
January 5, 2019
This truck drives like a luxury vehicle. It also has a great turning radius to get in and out of parking spaces. It also has very easy to use stereo and AC control system.
Friendly crew. Every staff I encountered were attentive, neat and helpful.
Love driving this truck
by jv from wichita, ks
December 20, 2018
Found this truck "accidentally" but liked it when I saw it and drove it. I don't put on lots of miles, but have had it fully loaded a few times with building materials...flooring , decking, doors, windows, lumber, etc. Have also towed a heavily loaded 16 foot trailer...Walks away with whatever I ask it to do...very comfortable to drive.
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
Great after service make it for greater car dealership. Service advisor Kristine had always been great n met all my expectation. Asset to the dealership.
Great summer vehicle
by IReview from Chicago,IL
January 8, 2019
This is the first truck i have ever owned and it is a great all around truck. It is very reliable and has never left me stranded. although it is not a 4x4 the towing is still excellent. Ram did a great job with this one.
Only place I will go, the people there are amazing and friendly. Great service and respect for the customer. If you need a New or used car and great service then this is the place.
Very Reliable/Stylish/Great Price
by Bsmith.razor from Aiken, SC
December 20, 2018
Very powerful and reliable truck, lots of leg room, hidden deep storage under back seats, love the versatility of the big console in middle folding up for extra seating. Appreciate tire pressure monitor in winter. Good has mileage for a Big truck.
Ernie Motloch made purchasing my new jeep easy. It was a pleasure doing business with Ernie at Mac Haik. He ordered my jeep with all of the features I requested and there were no surprises with the price. It even arrived earlier than expected!
Nothing beats the power of a Hemi!
by Andywilliams001 from Cape Coral, FL
December 30, 2018
This Ram Express is tons of value for the dollar. I wish this model had lumbar support but other than that this truck is near perfect. I love the styling and the utility.
My experience in buying a used car was the best I’ve had. Chris Waddington was very helpful in getting me what I wanted. The entire process was amazing. Thank you Chris !!
Best truck for the money
by AndyB from Katy
January 6, 2019
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
I recently purchased a brand new truck from this dealership. James, the sales rep, was very knowledgeable and helped us understand all the aftermarket stuff they did to the truck. He was very respectful and is the only reason why I gave them 3 stars. After purchasing this truck though I notice very bad paint flaws all the way around the front bumper. They did fix it and it was done within the time specified but here comes why I would not recommend anything other than the sales dept here. When I picked my truck back up, on my way home I realized they didn’t properly install either front inner fender and they both came loose as soon as I got on the highway. After getting my truck home and further examining it I also found several large scratches on the wheels. These brand new Fuel wheels now have permanent scratches on them. So again James and the sales dept are great, the condition of how your vehicle will be returned to you from their other departments though is questionable. I am still waiting to hear when my truck will be properly fixed as well as how these wheels will be repaired so expect a follow up to this.
Hemi engine runs and sounds great!
by FrankLuc from Riverside, CA
December 20, 2018
This truck has one of the best interiors I’ve seen. You really get your money’s worth with this truck. The hemi is smooth with its 8-speed auto transmission and sounds really nice! Would definitely recommend this truck!
In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
Best truck I’ve driven IN years
by RAMBILL from Upland, Ca
January 12, 2019
Truck is great! I’ll have it for 20 years. Starts right up, plenty of power, and handles great! Love the Blackforest Green color. Looks black until the light hits it.
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