Amazing customer service! Is willing to work with you! Always has the best deal for me! My family and I have bought 5 jeeps from this dealership and I just bought one yesterday! I walked out with a brand new 2018 Jeep with warranties and amazing perks!
We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
It was ok every one is very friendly. But my 1500 Rams trans is still not working right, Not Happy with the outcome of the trans service, the truck has 37 k mild on it and is still like new but runs like xxxx( trans) that is . FabioLugo
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
Love the experience at this dealership! Tina takes her time in showing you the vehicle and explaining every detail you should know! I would defiantly recommend this dealership to everyone! Will be coming back to do more purchases in the future! Good job Napleton! Best customer service.
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
Don and Robert were awesome, both were very upfront and honest. I got a great deal on the RAM, but I also earned a couple of friends. I will go back to buy my next vehicle no doubt. Great business, great people, highly recommend Don but you better be ready to hear the truth bc he's a straight shooter.
Just finished up my purchase of a new Jeep Grand Cherokee from Kunes Country in Elkhorn Wisc and I can say it was one of the easiest purchases I have ever made. The staff was incredibly helpful and pleasant, which continued to enhance the buying experience...genuinely nice people. My sales person was Mike Oberthaler. He stayed in close touch by phone and email during the process and made the transaction go smoothly. He also provided good advice and explanations of the various rebates, models, options and pricing. Mike also tracked down a vehicle for me that more closely met my needs. I would encourage anyone in the market to give them a try.
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
Vince was great as always. This is now my 4th vehicle that I???ve bought through him, and there???s a reason I keep coming back.
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