Outstanding Service & Customer Service
December 3, 2018
Realizing how many Subaru's on the streets of New Orleans, and the fact that Subaru on Airline Hwy is just about the only dealer, I was concerned what type of service I would get, and how easy it would be to book a service appt. I called on a Tuesday, booked a 9:00 am Thursday morning appt.... Basically, I pulled up at 8:30, checked in with the Service Manager, within minutes my car was taken into service, while I sat in a very pleasant atmosphere, all the chips, doughnuts, coffees I desired... Within 30 minutes my car was completed, then the Manager asked if I would like it to be washed.... I said yes, if no problem, then my car was immediately driven around back where it was washed very well. It was an extremely pleasant experience, and I "truly" appreciate the competence, professionalism, and exceptional customer service. Thanks Subaru!