I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
Good location and guy was knowledgable and explained thingsnwell
Worst van I have ever known of... (I bought 2)
by JonesXRay from Fort Worth, Texas
January 10, 2019
The absolute worst vehicles I have ever operated and owned in my 40-year old business. I purchased 2 of these in 2016 and retired them both for trade-in in December 2018 with 70k miles on each van. We had many, many break down during the 60k mile warranty. In the final 10k miles driven I spent $10,000 dollars keeping them on the road... My mechanic told me to trade in these garbage trucks and cut my losses. This was some of the best advice (I already knew) I have ever gotten... Run away from these vans that are built in TURKEY!!!
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Comfort and ruggedness in the same package
by Jumpguy from Ocala, FL
January 7, 2019
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
by RamMan from Lake Oswego, OR
January 5, 2019
This truck drives like a luxury vehicle. It also has a great turning radius to get in and out of parking spaces. It also has very easy to use stereo and AC control system.
William Offei is truly amazing, he helped me find the perfect car. He truly knows customer service, is very patient and willing to help. Thank you so much
2015 Ignition key causes vehicle to stall,
by Environmental services from Norfolk ne
December 21, 2018
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
2017 Ram Powerwagon w/ Ram Box
by Evaldes04 from Miramar, FL
January 4, 2019
This truck is amazing, drives very well, handles great for a big truck, and has all the little features i care for. ONLY reason my overall is not 5 stars is because it is a gas guzzler. Driving extremely slow is the only way i could average over 12mpg. Besides that, i love this truck, and i have purchased the Mopar Lifetime Care since i plan on keeping it a LONG time.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Nothing beats the power of a Hemi!
by Andywilliams001 from Cape Coral, FL
December 30, 2018
This Ram Express is tons of value for the dollar. I wish this model had lumbar support but other than that this truck is near perfect. I love the styling and the utility.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
SCAREY..Runs 1300 RPM below 20 degrees
by Robbin from Newark, Ohio
May 10, 2018
This vehicle is dangerous during winter time. The Promaster will pull you through lights, stop signs due to the high RPMs. DO NOT BUY THIS VEHICLE. VERY DANGEROUS.
I just want to see Koons Chevrolet dealership was The best dealership ever very nice and clean quick delivery I recommend this dealership to everyone I know
Great summer vehicle
by IReview from Chicago,IL
January 8, 2019
This is the first truck i have ever owned and it is a great all around truck. It is very reliable and has never left me stranded. although it is not a 4x4 the towing is still excellent. Ram did a great job with this one.
I would like to express my sincere thanks to iur salesman Gerry Rue , and all the staff for all they did to make this the best experience we have had in a long time.We would and have told everyone who asks us .How outstanding everything was. KEEP UP THE GOOD WORK!
God lead me a great truck
by Blessed from USA
August 3, 2018
My truck is a very awesome truck, runs strong, looks awesome, very reliable, very comfortable & I give God all the Glory! Thank you Jesus
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
by Greek2me from Troutman, NC
January 12, 2019
Great truck. Lots of power and comfort and looks great. Highly recommend for everyday use, pulling a boat or camper or folks out of ditches in NC.
My experience was great! Devin went above and beyond for me and I left with a a car, a smile and MONEY SAVED!!! BOMB.COM
Best truck for the money
by AndyB from Katy
January 6, 2019
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
Brian Perry made our Jeep purchase easy and enjoyable. He is knowledgeable, helpful and straightforward. I would highly recommend him. The dealership did a nice job supporting him and providing a clean welcoming environment.
by tye from celina ohio
January 6, 2019
legs room front and back is great power is awesome looking forward to the summer to see how is pulls my 39ft camper and jet skis
Excellent Service and clean and nice dealership and Quality cars and nice sales man and women also A great car #Warranty and Volkswagen has good car ratings
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
Wesley McBride was awesome! I enjoyed his service he was knowledgable & made efforts to really understand what it is I want in a car. Thanks wes youre the best.
Great Truck. Drove the others
by Two84 from Medina, OH
December 26, 2018
Second version ive had of this generation ram. Went back after driving the others. The ride and comfort of this truck cant be beat. Had no mechanical issues so far, have a good feeling I wont be let down.
I had my eye on this Honda Civic for a week and my wife and I had the chance to come over on a snowy day. As soon as we came in we were asked from Dave Harmon if we needed help and Chris Dorsey our sales lady was right there. In the snow she went out and got the Honda and brought into the building so that we were able to look at it out of the weather. Chris is a very nice and helpful sales lady. Dave and Chris were able to give us what we wanted in our trade in and a payment amount. It was a very pleasent experince! Thank you Chris and Dave!
Love driving this truck
by jv from wichita, ks
December 20, 2018
Found this truck "accidentally" but liked it when I saw it and drove it. I don't put on lots of miles, but have had it fully loaded a few times with building materials...flooring , decking, doors, windows, lumber, etc. Have also towed a heavily loaded 16 foot trailer...Walks away with whatever I ask it to do...very comfortable to drive.
I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! Mark
by Greg from Durham, ON
January 2, 2019
This vehicle, is well equipped and does exactly what I want it to do for my family. It’s 4x4 feature is great in the snow, great power on demand, smooth and comfortable ride
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