After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
Reached out through cars.com and scheduled a test drive. Communication through email was good. Met with Tina, took my test drive and Tina was very knowledgable. Told her my story, she was no pressure which was good. I may be 60 days out before I settle on a vehicle purchase but would go back to Mark Mitsubishi if the stars align by the time I am ready to pull the trigger.
Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.
I went Saturday and looked at a vehicle. The salesman Dave was disappointing when we left. He contacted me pleasantly Sunday. I returned to buy the car, but the general manager sweetened the deal to ensure the sale. One of the best car buying experiences ever! I highly recommend going to Chapman Dodge on Indian School and the 101 !!
I wanted to buy tires, and get an oil change. I got three tires regular price, and last tire was a dollar. That is a great deal. I have a lifetime warranty on my Chrysler so any repairs under warranty are 100 $ and rest is paid for by Chrysler, great deal.
My dealer Ricardo was very courteous. He did not make me feel pressured into a vehicle and took his time explaining my options. I was expecting to spend my entire day. Instead I was done and driving my new car home in less than 4 hours.
I bought a Chevy Malibu new from this dealership. At the time there was an indication that the dealer installed window tint had a lifetime warranty. After about 5 years the visibility out the rear windshield started to deteriorate and it became very difficult and a safety issue. When I asked Rick Pool from the service center, he investigated the issue and let me know it would be covered. He also arranged to provide a loaner since we are more than ten miles away. I like working with Rick. He is friendly, easy to work with and is more conscientious and courteous than your typical service advisor. When the time comes it is very likely I will be heading back to this dealership for our next Chevy vehicle purchase. It's not as close as some of the other dealerships but I value the friendly service and trust that they'll take care of issues after a vehicle purchase.
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
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