RAM for Sale in Bel Air, MD

As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.

I purchased my Mazda in Dec. 2017 & they was nothing but professional to me. They made my car buying experience a great one. I was so nerve & they was patient & very kind to me. I have used their service department & they have explained everything to me so that I can understand. They treat me like a person & not just a customer. I love Cooks Auto & will continue bringing my car to them.

They made it a simple one day process to turn in my leased vehicle and leave with an upgraded truck I have been looking for.

Rob, the bodyshop manager, was very courteous and kept me informed throughout the 3 weeks of repairs. He dealt with the insurance adjuster multiple times to make sure the damage from the accident was properly repaired. I highly recommend Keene

Great easy buying experience. No temp tag. No pressure sales. Shop your finance first. A little out of the way but with the drive. Great customer service!

We searched for the last 2 years for the perfect Dodge 2500 pickup truck after driving the same Ford F-250 for 16 years. We found that truck via the computer at Keene’s Dodge in Jarrettsville, Maryland about two hours from where live. We called on a Friday and were transferred to Sales Professional, Andy Braswell. We inquired about the Dodge 2500 truck. It appeared to be the perfect truck for our family. We set up an appointment for the next day. Andy spent a lot of time with us and was very professional and patient. We also discussed bringing in our old truck for a trade in on the following Monday. Andy said he was off on Monday’s, however he will come in because the truck might not be there on Tuesday. We came back out to the Keene dealership again that following Monday. Again, Andy spent a lot of time with us until they closed. This was a big decision for us. Andy worked with us assisted by his Manager, Derek and gave us a fair trade in in for our old truck. When it was time for us to leave in our “new” truck, the team at Keene did a fabulous job cleaning and detailing the truck so it looked like perfection. It was very much appreciated since they were closing and stayed later for us. What a great and memorable experience we had purchasing this truck. It looked and ran like new and was certified with an incredible warranty. What a difference after dealing with a so called dealership about five months earlier, Morgan Automotive, a used car sales lot; we found the same type truck, but not as good a condition nor with much of a warranty. That truck was sold out from under us after we agreed we would be in the next day to purchase the truck. I guess it was our destiny to find and purchase this truck from Keene’s Dodge. Andy took the time and placed new floor mats in the vehicle. The truck only had one key fob with it. Apparently, the second key fob was not turned in when the truck was traded in. Andy promised another key fob with the vehicle within the next week, but first he was going to attempt to contact the original owner and see if he still had it. Andy obtained the key fob the very next day. We thanked Andy for all he did for us; his excellent customer service and patience and for coming in to complete the deal on his day off. Andy said he has been selling vehicles for the last 23 years, loves what he does and being at Keene Dodge. Andy was very professional, courteous, honest, and a man of his word, which is rare in today’s world. Just before we completed this review we received a complimentary first oil change for the Dodge 2500. We found out Keen’s was in business for the past several decades. Well you can see why when you deal with them. You can be sure we will be back to see them in the future. A very grateful thank you to Andy Braswell! Also, Derek and the Keene Dealership for having such wonderful employees on their team. We really appreciated all you did to make our vehicle purchasing experience so easy and a success!

My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.

Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him

Brian Perry made our Jeep purchase easy and enjoyable. He is knowledgeable, helpful and straightforward. I would highly recommend him. The dealership did a nice job supporting him and providing a clean welcoming environment.

Easy, HONEST, understanding, LISTENED to my concerns! Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.

I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.

I had a great experience with A&A International. They made the car buying process really easy and smooth while answering any questions I had. I am very satisfied with the car I purchased and there were many other very nice vehicles on the lot. Gene was incredibly helpful and stayed after hours to help me complete my transaction. I highly recommend buying a car here.

John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!

Had a great experience finding the right car for me within my means. No pressuring to buy a car I didn???t feel right in. Had a few requests that were met with LNP problem. Mr Hammond was ver friendly and professional. Would deffinstelt recons this dealer as I already have!

We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.

Our salesman was Del and he was really great! We were there for a little bit but everyone was friendly. We let them know our budget and exactly what we wanted in a car and they found what was in our budget!

I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.

This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.

Great customer service and experience. Everyone was so friendly and made the car buying process enjoyable. They were patient and walked us through the process. We also got a much better rate through their finance manger than I could find on my own. I am so happy with our purchase!