I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
by RamMan from Lake Oswego, OR
January 5, 2019
This truck drives like a luxury vehicle. It also has a great turning radius to get in and out of parking spaces. It also has very easy to use stereo and AC control system.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Very Reliable/Stylish/Great Price
by Bsmith.razor from Aiken, SC
December 20, 2018
Very powerful and reliable truck, lots of leg room, hidden deep storage under back seats, love the versatility of the big console in middle folding up for extra seating. Appreciate tire pressure monitor in winter. Good has mileage for a Big truck.
Mazen helped us get a car at this dealership and it was a great process all the way through. We got the car and color we wanted with all the features and I can't wait to start driving it. Very nice staff!
2017 Ram Powerwagon w/ Ram Box
by Evaldes04 from Miramar, FL
January 4, 2019
This truck is amazing, drives very well, handles great for a big truck, and has all the little features i care for. ONLY reason my overall is not 5 stars is because it is a gas guzzler. Driving extremely slow is the only way i could average over 12mpg. Besides that, i love this truck, and i have purchased the Mopar Lifetime Care since i plan on keeping it a LONG time.
Mazen was great to work with, good character made me feel welcomed, doesn’t pressure you. Overall would buy from here again. Love my new truck
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Mazen was a great salesperson. He took us to several lots and helped me find the car I was looking for. He got a detailed list of the features I needed and found one that fit. I test drove the Durango and took it home ! The buying process was smooth and all parties involved were very nice and kept me informed. Mazen then took the time to explain all the features of the car and what all the buttons do. I will certainly recommend family and friends to this dealership. I had a great experience !
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
We purchased our new Jeep Cherokee today with mazen. From start to finish he was amazing and made the process as smooth as possible. He helped me understand what vehicle was the best price for my budget and had no problem accommodating my needs and wants. I would recommend this salaemean to anyone looking to purchase from this dealership.
My first vehicle I’ve bought brand new
by Zubeadube from Mount Morris
January 13, 2019
So far I love the vehicle. It is nice to move up from a car to a truck. It is very nice on the inside.
Mazen did a nice job. I came in to do a trade in and get a lease on a Jeep Cherokee after 8pm and they were able to get appraisal and deal done efficiently and quickly same evening. I'm looking forward to a longstanding positive relationship with Smithhaven Auto Group.
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
Great experience buying my New 2019 Ram. They delivered everything they promised.
Carsales Mazen did a great job and finished everything the same day and delivered the car on time. Definitely recommend him!!
Second Ram I have owned after leaving the Ford br
by FRED from TROUTDALE
January 9, 2019
I am very happy with my Ram 1500. The ride, gas mileage, and handling are great. After owning many Fords and having transmission problems with all of them, I had to switch.
I got a good deal on my new Dodge Durango Gt. The salesperson Ivan was very knowledgebale and got me the best deal possible. Very satisfied
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
I want to thank Rick for his excellent customer service during my service visit. He immediately greeted me with a smile, made me feel welcome and appreciated as a customer. He earned my trust by not using my lack of knowledge against me to perform services that weren't needed, but rather took time to demonstrate and explain features of my new Jeep that I didn't fully understand. Even though the sales department of this dealership failed to treat me with respect and created the worst car-buying experience of my life, I appreciate that the service department has a different set of standards and I would recommend this dealership based on the service department only. Thank you for taking the time to treat me with respect, especially thanks to Rick.
Best truck I’ve driven IN years
by RAMBILL from Upland, Ca
January 12, 2019
Truck is great! I’ll have it for 20 years. Starts right up, plenty of power, and handles great! Love the Blackforest Green color. Looks black until the light hits it.
Bought a used Hyundai Sonata Hybrid from Miguel. He was absolutely outstanding in all aspects, and would recommend him to my family and friends. I will definitely buy from him in the future, so just ask for Miguel when you go there.
Very reliable vehicle
by Big john from Ft wayne Indiana
December 11, 2018
Love the heated steering wheel and seats. Remote start was a great option. The truck averages 15 mpg overall city/ highway. Comfortable ride for a truck!!
Great job getting me out of my lease with little negative equity and into a beautiful 2014 Dodge Ram 1500. The salesman Jim Kelly is a pro and a straight shooter, he cares about his customers and the vehicle he is selling. Only con is the high interest rate you must accept to make the deal, but you can refinance with your own bank, small inconvenience for the great deal I received. I highly recommend Jim Kelly and this dealer.
Best truck for the money
by AndyB from Katy
January 6, 2019
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
by Greg from Durham, ON
January 2, 2019
This vehicle, is well equipped and does exactly what I want it to do for my family. It’s 4x4 feature is great in the snow, great power on demand, smooth and comfortable ride
One of the best experience I ever had Albert was my sales person he was amazing along with Anthony and Paul all around every one was great
best and strongest truck i ever had
by ronnie ram from Greensboro
December 19, 2018
this truck pulls like no other, I had ford f250 and a silverado this truck is a bit lighter and seems to pull much better, as well as better gas mileage,the only drawback is having to put DEF fluid in the tank every 10 or so fill ups, but all newer trucks use this stuff
Sales representative were very easy to work with and willing to work with me to class the deal. No high pressure sales tactics. Would recommend this dealer to anyone looking for a car.
Comfort and ruggedness in the same package
by Jumpguy from Ocala, FL
January 7, 2019
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
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