Excellent buying experience at Michael's Subaru
December 3, 2018
I went to Michael's Subaru in Bellevue to check out the Forester, but got interested in the Crosstrek when I saw several on the lot. As I haven't had a Subaru before, Carlos Valdez described Subaru features in general and then gave me really thorough explanations of the Forester and the Crosstrek. He spent a lot of time showing their features and then took me on demo drives where he showed how the features like adaptive cruise control, eyesight, and blind spot warnings work. I test drove both models on local streets, parking lots, and the freeway. After the test drives on that day, I was still undecided about which I preferred, so Carlos was helpful to set up another day for me to test drive them both again. He was just as professional the second day about describing the cars, and careful about answering all my questions, and pointing out differences and similarities. After I decided I wanted a Crosstrek, he offered me what I thought was really fair value for my trade ins. One of the other things I liked about Michael's was the variety of models with differing options on the lot - it helps for comparison.