Used Subaru Ascent for Sale in Libertyville, IL

My daughter purchased a Mazda from Napleton's Mazda right next door. The location is convenient to my home and after researching Subaru vehicles, I decided to visit here. I was pleasantly surprised to see people remembered both my daughter and I (I accompanied her when she purchased her vehicle and she accompanied me on my purchase). My experience was pleasant and the staff here are very willing to listen to what you are looking for and work through cost with you. I am pleased with my purchase in every way!

Just bought a 2011 GMC Terrain from Frank Winstead. He was a great dealer. He wasn't pushy and was very knowledgeable about everything I asked. He made this the best car buying experience I ever had. Next time I need a car I'm definitely going to see Frank.

I was pleased with my salesperson and the person that drew up the additional papers. I do wish I could have the workings of the car explained more fully to me as there are many items I am not able to figure out. I know I can call my salesperson and make an appointment to come in and he will do this. I will do this but wanted to drive for a little while so I knew what I wanted to inquire about,

After two Outbacks we sized up to Ascent. So far, great, as we have only had it a few days. The Subaru reputation for reliability, style, handling, comfort and details is why we keep coming back.

The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive to other dealerships; even better! Unfortunately, the assist steps are still too high for my wife to properly enter the vehicle. (She is 4'10".) Wish something else could be done for her...

I???ve worked in marketing with tier 3 auto groups across the country over the last 17 years. I have to say, this is the best dealership I???ve ever been to. From the start, Darlene was an absolute superstar. She had two 2017 Malibu???s reserved with my name in the windshield???s as I pulled in the parking lot. Was a nice touch! Then we began looking into what the best deal was for me. I first wanted a lease, but because of slightly lower credit than needed, they started working on a purchase deal. When they came back to me with a much higher monthly payment I thought I would hold off on the car until sometime in 2017. But Darlene wouldn???t give up! She went to Matt (sales manager) and he came over to talk with me about what he can do to help. After a few minutes and some discussions with the finance team, they came back with a very realistic offer for me. It was a little higher than I wanted, but I will re-finance in about 8 months after picking up some credit points. Then I went to see Nicole in the finance dept. She was amazing! She was very friendly, funny and transparent about everything. We discussed marketing, hobbies, music, Christmas. It was refreshing. Most importantly she???worked a great deal for me. I was excited! So from Darlene, Matt, Nicole, to the cashier to the other sales staff I met, this has to be the friendliest dealership I???ve ever been to. As a matter of fact, my brother was with me and he promised Darlene he would be back to buy his next car???s from Gary Lang. Overall 5-star experience. And did I mention how clean and comfortable the place was?

I was stuck in a predicament. I had just returned home from a work contract in California. I was driving a rental due to a service nightmare at a huge dealership in LA. Because of the service at this California dealership, My recently paid-off vehicle was a total loss with the insurance company. I returned home, signed a home lease, I was expecting my first born child and now, I had to purchase a new vehicle in a small time frame, and return this rental I was driving. I had spent the previous days before visiting Gary Lang at a dealership nearby, trying to obtain a vehicle from a very close friend who worked within their sales team. More the less, things didn't work out in my favor at that dealership. I decided to drop in late at Gary Lang. My family loves this dealership more many reasons, though wanted to see how I would be greeted, how I would be qualified by their employees. I was high-strung. and running on empty. They were phenomenal, I was greeted my multiple employees and the finance manger even dropped by completely casually. They slowly and explained my options with much detail and even repeated details i didn't quite grasp the first time over. I returned the next morning for these very reasons. Still high stress and exhausted, The salesman Ricardo and Finance Manager Andrew went above and beyond that morning and afternoon. What they did that day was so impactful on me we didn't even negotiate a price by the end. Obviously I was thankful for their help and evidently I was fine with the price point. I know everyone has worked in sales when they go into a dealership to make a purchase, Although I really have sold and supported my family in a 100% commission sales role. Levi, Ricardo, and Andrew are stand up gentlemen, down to earth people who deserve everything they work for. They have shown me the value in selling to me and expressed that even after the sale ended. I will be back, my family will be back, and I wouldn't send anyone anywhere else. Note: I live over an hour from Gary Lang and will be back there for future purchase, and service. Nice Job guys and you have a phenomenal team! Ryan Stern 2015 Chevy Colorodo

Went in to look at a used car we found online, liked it but didn't love it. The Sales Consultant (Baker) helped us find similar vehicles in our price range, and we ended up finding the perfect vehicle at the perfect price. Plan on coming back here when we're ready to purchase our next vehicle.

Charles was awesome! He worked with me and helped me decide what was the best combination of options.

I purchased a 2017 Subaru Outback from Napleton Schaumburg Subaru. Sales rep. Max Angus was very nice and answered all my questions. He made sure I test drove all vehicles and I received a good deal. Good car buyi

What a professional group of people! I came in wanting to upgrade my impreza for a crosstrek. It was a seamless and relaxed...yes, Relaxed experience! Ron was incredibly honest, understanding and supportive. I was very happy impressed by his professionalism, knowlegde and kindness. John gave me advice about a warranty refund that I would never have known about. He was informative and so calm. Thank you Subaru Evanston for giving me the car of my dreams and for making this experience fun!! See you for my next oil change :)

This car is amazing and so much fun to drive. Too many features to name here. Can’t even pick a favorite. For a three row seater it handles like a sedan but has room room galore. The third row is so comfortable and has its own vents. Cup holders everywhere. This is a must drive. You will be blown away. Subaru has thought of everything

Took my 2010 Outback in because it was making a loud noice on acceleration. These guys at Evanston Subaru knew exactly what to do and it cost a lot less than I had figured. Plus they gave my subaru a bath. Loved it.

The only reason I didn’t get this car was because it hasn’t been on the market long. I’ve had a past purchase of a new model jeep in the past and ran into all sorts of issues. So I did lease an Acadia. I can’t wait for the lease of my vehicle to be up though because by then it will have been on the market for longer and I will Definitely will get the ascent!

It all starts with my purchased back in 2006 from then Salesman Ryan Drouin, now General Manager. He gave me an incredible deal back in '06 on my Outback XT. That had me contacting him for my 2015 Outback. Sadly he could not find me one. But he was the first call I made when I was trading that '15 in for a new 2018 Outback Premium. Enter Kiril Velkov. I kinda knew that Ryan, being now General Manager, would be in an overseeing capacity rather than a hands on salesman. When my schedule allowed for me to travel the 300 miles to visit the dealership I jumped at the chance to show off my very nice 2015 and to reacquaint myself with Ryan after 12 long years. They would evaluate my trade and also I could drive the newest model of Outback. Little did I know I would meet another terrific salesman in Kiril. He and I hit it off swapping stories of our own Subaru history and trips made. Two guys with a passion for the mark of Subaru sharing with one another our history. Awesome. Kiril worked tirelessly, and I do mean to use that word, as he kept in constant contact with me to make sure the deal was good enough and that the plans of making the trade were firm and settled before I made the next trip up 300 miles to Bensenville to do the trade. He made it a "business marriage", and I accepted the terms before I even gassed up my '15 to make the trip. Everything was easy that day...from Kiril making me feel at home, to getting the needed finance and paperwork completed and accurate. Kiril was a one stop, ALL questions answered, complete fulfillment of all of my wants and wishes. In short, it was a no-brainer. Kiril made it easy, made it painless, made it not like other dealerships I've been to. The team of Ryan & Kiril will continue to be my "go to" place for Subaru's. In fact, my wife will be purchasing a new 2019 Forester coming up this Fall 2018. Guess who I'm gonna call...? If I could have more than 5 stars they'd all get more..!!

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

Purchased a new WRX from another dealer and was having alignment issues from the get-go. Went back to that dealer to get an alignment under warranty -- only to notice the alignment was never really corrected properly 100 miles later. Decided to go to Brilliance Subaru for two reasons: 1) MUCH closer to home and 2) We purchased a Forester from them very recently and was impressed by not only the sales/financing staff, but also the punctuality & quality of work from the service team's pre-delivery inspection (couldn't say the same about the dealer I purchased the WRX from...). This gave me a good idea of the kind of work they do and made me more confident in Brilliance. Brought the vehicle in on an appointment for the alignment and had a pleasant, professional interaction with Adam Mennella - got checked in and was told it'd be an hour or so. Enjoyed a few cups of water, perused the vehicles on the lot, chatted with Phil Liang (who we purchased the Forester from), and was out of there in under 45 minutes! Alignment was now how it SHOULD'VE been in the beginning and I even got a print out of the pre- and post-alignment numbers (had to poke and prod at the other dealer to get a copy). Went off on my day with a quick turn-around time, complementary car wash, and even more confidence in Brilliance Subaru's service team. I will be returning to Brilliance for the foreseeable future for all my service needs!

I scheduled my visit on line this time. And this was my second visit to Brilliance Subaru, Elgin! Beautiful facility, very nice waiting area. Jim, my Service Rep, stated it would be about 45 minutes! And it was very close, if not faster. Everyone was very nice! Cashier was very friendly & explained the charges. This was an oil change & 18K Mile visit. Had a coupon for the Oil Change & the Tire Rotation. Both filters were fine! Had my Crosstrek washed and on my way.

I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and (relative) intelligence. I told him what I wanted, and he gave me a realistic price. Not the lowest price, but realistic enough that we concluded our purchase almost immediately. The other dealerships seem to think that maximizing "face time" (read: waste my time), informal "quotes" (that fail to list specified options) and other tired old tactics still work today. If you want to be treated with respect, and deal with professionals, you really should visit Brilliance Subaru. By the way, my first experience with the Service Department was also terrific!

Awesome place.... sales person Dan was super nice vary knowledgeable on the car I was interested in (2017 legacy) they price matched me and ever knocked off an extra $100 dollars in good faith. If your in the market for a Subaru they definitely worth a visit.

The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!

Mid-City Subaru and Brian Ferguson in Sales make a great team for buying a new car. I saw the car I wanted online, called, went to see it and negotiated a deal with Brian in a short amount of time. I had researched cars for 3-4 weeks, visited a different dealer, but found the exact car I wanted on Mid-City's website. Bought it immediately and drove it away the next morning. Everything went smoothly, thanks to Brian and Mid-City.

It was time for something bigger than my Tacoma, which I LOVED. A friend of mine had just bought her new Ascent so I was intrigued. She has a family like mine and loves her Ascent, it is easy to see why after owning mine for the last month. I couldn't be happier, great car! Highly recommend!

William Monica could not have made my leasing experience more pleasant. Every attribute of my new Subaru Forester was explained in detail. Will made the process easy and enjoyable. He is dedicated and sincere, knows his stuff and never tried to hard sell me on anything. The lease process was smooth and the service of the Mid-City team including Afiza Abaihanova, Sharlene Titre, and Juan in leasing was exemplary. I am truly a fan and have found my car-buying home. No need to have to look elsewhere again.

I drove home and it was amazing. The vehicle rode so smooth and it was a nice ride back home. I am so glad that I went to speak with Pamela, she helped me so much. She was patient and very nice to us.

Go see Dan Romero for attention to detail and service you won't find at another dealership. He makes everything quick, easy, and painless. How it should be.

We worked with Edwin who helped us through the process, answered our questions, but never pushed us too hard.