We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
Very Reliable Vehicle.....but ?
December 21, 2018
Example: The gps/map system is not intuitive to easily upgrade maps! Subaru seems unable to inform customers when new maps are available? Using the Subaru app Subaru Toolbox Gen2 is not very user friendly.....a poorly created app period! Connecting to your personal devices through STARLINK is a waste of time and unreliable. Why Subaru uses this poorly designed software and not Apple Car Play, used by most other car manufacturers, is questionable! It would be truly nice to be able to link my IPhone to the Gen2 headunit display but.....no way? Seems the electronics of this car is for Android devices primarily and not Apple friendly!
Yes, I urge you find Parker Pearlstein at Premier Subaru in Branford , Connecticut . I devote his adroit negotiable of straight talk. He talks in business with you and us too. I like to see him again on this year. No blunt or No bluff among. Parker makes it straight out when you have finance complications. I tell you come finding Parker Pearlstein when you need a car. Before I went there, I got frustration that two dealers ignored me twice . I myself find Parker Pearlstein so I explained Parker about my frustration. Parker and I talk in our business . I feel better so I am ready to get a Subaru car on this year.
Andi did an awesome job of patiently demonstrating all the features of our new car. She clearly understands how to concisely describe all of the new technology, answered all of our questions, and was able to ensure we were not overwhelmed!
The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
Great in every way.
by SDR from Norman, OK
December 11, 2018
Love it. The Forester has plenty of room. It has a smooth ride. There’s plenty of space in back to haul items. It gets good gas mileage.
Spotless and pleasant showroom. Quite a few amenities for customer comfort. Dealt mainly with Jason Jarkes and Ed Chen. Both were extremely professional and fun to deal with. Several accommodations were made for my convenience and the overall process was very satisfying. Like most car shoppers, pushy car salesman tropes don't appeal to me and dealing with Jason was anything but. Sincere thank you to everyone at Quality Subaru for making my first Subaru purchase an excellent one. I would recommend Quality Subaru and its staff to anyone looking to buy a car, as I plan to return as well.
My son was purchasing his first Subaru and I accompanied him during his experience with Jason and Quality Subaru. We were both pleasantly surprised with the friendly and relaxed atmosphere. Protective as us mothers can be Jason dealt with my questions and demands in a positive and respectful manner. I felt like we were dealing with family.
Stand out Service with friendly and approachable people
by mconcepcion752 from DealerRater.com
December 1, 2018
I was recommened to check out this dealership, Steve specifically, by my coworker who had a great experience and I am glad he did. Steve was incredibly down to earth, approachable, and did his best to make me feel comfortable. I was in no way preassured to make any decisions or jump into anything I wasn't comfortable with. I then meet Lisa in finnancing who was a pleasure to work with. She was exceptionally kind and knowledgeble. Overall my experience could not have been better and I would recommend Steve and Lisa to anyone who is looking for a Subaru.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
Great place just sales individuals tend to lie a lot and give false information. They sell cars with accidents and claim it is still good
Great car for the value
by Valkyrie from Chapel Hill, NC
January 3, 2019
This car provides one of the best safety feature, eyesight. Driving with it always provides me with the most confidence. The AWD comes with standard configuration of this car also make your icy driving safer.
The entire staff was great, they all made the experience enjoyable and stress free. This is my second car with Schaller and will continue to come back for my next.
Went from always driving compact car to this SUV
by JB fun from Minneapolis, MN
December 11, 2018
I was'nt sure I would like a SUV as I always drove a compact car, but decided to try it as I am shorter and needed to see better on major freeways and roadways in the Metro area as I would have large semi's, trucks, other Suv's in the lanes surrounding me. Oh what a difference-love it that now I can actually see everything so clearly. The car is easy to get in and out. It rides and feels like a luxury car. Has all the safety features plus.
Everyone was great! Vincent was a wonderful sales person and everyone I dealt with was friendly and helpful.
A. Exceptionally nice car
by MarkW from Phoenix, Az
January 4, 2019
The Forester is exactly what we were looking for. Reasonably priced, very comfortable, efficient for its size, smooth driving, excellent performing. Upright seating fits a wide range of sizes and is great for tall drivers. Excellent rear seat space. Very, very, good cargo space access. The interior is well laid out. Controls are easy to reach and easy to understand. One more thing, the climate control system is fully up to handling Phoenix summer weather.
We had a calm, hassle free experience with Jacob. We plan to purchase a new car in the near future and will definitely work with Jacob.
Feel very safe
by EllenM from St Louis, MO
December 25, 2018
I love my 2018 Forester. I’m only 5’ and the seats are very comfortable. Don’t really like the Navigation - can’t seem to make it work. I have 2 friends who also have a Forester, all of ours are green. Only thing negative is the rear windshield wiper. When I go through the car wash, the portion that doesn’t move, pops off. I’ve lost one and now I have to put painters tape over it to keep it in place.
The friendly staff made me feel welcome. Professionalism, honesty, flexibility are a few words to describe Premier Subaru. I recommend Premier Subaru to anyone looking for a great car buying experience.
We love Subarus!
by Jacqueline from Glorieta
December 20, 2018
We have always driven Subarus. They are more expensive to buy then other vehicles but they are so reliable. We bought our first Subaru in1975. We drove 3 of our Subarus for 300,000 miles!
The process from start to finish was quick and simple. I received all the information I needed in one day to make a decision on my purchase. I’m glad I went to premier Subaru in Watertown. The staff is friendly and they let me bring my dog inside. Which was awesome. They provided me with answers to every question I had. I highly recommend them.
I met Tyler when I was looking to buy a Honda civic in June 2018. I had some idea what kind of car I wanted to buy but really no idea of the specifics and how to go about it. Tyler was really helpful and patient with all my questions. He was really good at following up with me, keep in touch with me via text and phone calls and it really seem like he was in my corner to get me the best deal possible.He calmly first took the time to figure out what exactly I wanted and then curated the best possible car with all the features that would work for me. He went above and beyond what I expected a salesman to do for me and continue to follow up even after I got my car to make sure everything was working well for me. He???s an awesome person to work with and I recommend them 100%
The salesman I dealt with, AJ Daluz, , could not have been more helpful and kind and did not rush me at all in making my decision to purchase a 2019 Subaru Forester Premier.
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