Beyond 5 Star Service!
December 3, 2018
In summary - If you are in the market to buy a new car ONLY by from Wilsonville Subaru!! A few weeks ago my wife, Jesseca, and I visited Wilsonville Subaru to look at some 2019 Ascents and Foresters. Upon entering the dealership showroom we were greeted by Brent Venishel. Brent came across as professional, well spoken and very personable! (i.e. no creepy salesperson vibes) In two minutes or less Brent asked us how we were, gave us the Wilsonville Subaru "One Person, One Price, No Bull" spiel, pointed us towards the inventory of cars that we were interested in and set us on our merry window shopping tire kicking way. My wife and I are educated buyers and we know what we like when we see it. At no point during our stroll through the lot inventory did we feel pursued on spied on. It was a great no pressure situation. After seeing the selection that W.S. had to offer we thanked Brent for his time, left the dealership and went home to discuss our options. About a week later we scheduled a 9:00 am follow up appointment, thanks Jeremy Warram, with our salesperson Brent. We arrived to the dealership a little early and Brent was already standing by waiting on our arrival. (he even had the Forester that we were interested in prewashed and sitting pretty) Quick not quick side note - we were only in the market to buy a new car as a result of a no fault accident where our previous vehicle was totaled. My wife was still feeling the negative effects of the accident and during our two visits to the dealership Brent could not have been more accommodating. I will not go into much more detail but the dealership and Brent went out of their way to ensure her comfort. It was truly incredible. As a consumer I have never felt/seen this level of customer service before and we were beyond grateful. Anyways, back to the review.... Brent walked me around the 2019 Horizon Blue Pearl Forester Touring, explained the features of this particular vehicle and expertly addressed all of our questions . We loved this car so much that we decided to buy it!!! Brent made the whole "administration" portion of the buying experience quick and painless. Start to finish was less than an hour and a half. To top things off , because of our "situation" Brent offered to personally deliver the car to our home. Who does that? Wilsonville Subaru - that's who! Thank you Brent Venishel and Wilsonville Subaru for making our first Subaru buying experience so memorable!! #WilsonvilleSubaru #Customers4Life