The example of service, and leadership!!
November 6, 2018
I have never experienced good quality, professional customer service like I did at Richard Chevrolet. John Chillemi whom I have dealt with in the past when he was with Lee Partyka was by far the best sales associate there hands down. Unfortunately the rest of Lee Partyka has seemed to go down hill on their customer service, but that's for another conversation. I was very happy when I found out that John was at Richard Chevrolet. Not only did John treat me like I was #1, but he treated my father with the same respect as well which means more to me than anything. As for the rest of the staff at Richard Chevrolet they are second to none, and are the example of what shopping for a vehicle should be. John Chillemi is an outstanding sales associate!!
I also want to take a minute to recognize Francine Beltempo who was also an outstanding sales associate when I was dealing with her in John's absence. She was very patient, courteous, and professional. She took me a great test drives and proved the vehicles to me that I drove.
Everyone from the receptionist to the sales manager were kind, courteous, and professional. Never once did anything negative come out, and they made sure there was no pressure to buy anything that didn't suit you! I heard most everyone say, "If the deal isn't for you then don't do it. It has to be right for YOU." Where as other dealerships want you to test drive, and sign the dotted line.
Great Job at Richard Chevrolet. This is where I'll be buying vehicles, and recommending to friends, and family to check them out!