Subaru Legacy for Sale in Buford, GA

Since I moved to GA 3 1/2 years ago, this is where I've been getting my car service. I've not had any problem at all. My service advisor Jeff Williams has been the very best customer service professional person I have ever come across. I strongly recommend RICK HENDRICK BUICK GMC to anyone especially the service department you will get the very best service.. I recently took my car in for an oil change and brakes, everything was done Perfectly. I am sorry this will be my last visit since I'm moving on from Georgia but if you're here in Georgia and looking for a good place to take your car in for services I highly recommend Rick Hendrick GMC in Dilute GA to you!! Thank you Jeff Williams.

Car Max was very helpful in my search and gave excellent information and customer service. I completed my purchase at Lexus of Tulsa since it was closer and they had the exact color and accessories that I wanted.

I did my homework, looked at lots of options (Volvo XC60, Mercedes GLC300, etc.) and decided that the Audi Q5 was the way to go. Feature to price ratio falls in the middle between the Volvo and Mercedes, but the Audi made my heart flutter more than the other two. So I did my homework and studied packages and features to figure out what I really wanted this vehicle to have. Then I went through Costco and Sams Club pricing to see what kind of deal I could get. Costco referred me to another Audi dealer that I won't name--let's just say they are SOUTH of Atlanta. I drove all the way down from Forsyth County because they promised to same me money and offer some great services, but their deal was less than stellar. They knew my budget, did not offer much of a discount even with the Costco affiliation, and wanted to tack on extras such as $200 for nitrogen in the tires! I kind of ended up back at the drawing board and tried the Sams Club angle instead. They were looser in the dealer referral process than Costco, so through a couple of initial contacts, I ended up working with Ryan Asmer at Audi of Atlanta. Not only did he give me the Sams Club discount, he ended up knocking twice that again off the list price of a better vehicle. So I got a Q5 Prestige at a price lower than a Premium Plus at the other dealership! Everyone I dealt with at Audi of Atlanta was helpful and nice, and made the buying process as smooth and efficient as possible. I look forward to dealing with their Service department and a long relationship.

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

World Toyota has helped keep my car in good shape and now it has over 250,000 miles. I appreciate their care and attention to detail - it’s always extra peace of mind to be able to talk with knowledgeable staff by phone (or now text!) while waiting for repairs. Andrew was excellent today. I highly recommend him!

We were out shopping for a replacement Honda Odyssey after our 2006 Odyssey was involved in an accident and was a total loss. When we arrived on the lot, we were greeted by Mark Olson. We explained what happened and what we were looking for. We also let him know that we had no idea what our price point would be as we hadn't heard from the insurance company. Mark brought us a 2007 Odyssey to look at, but it had too many miles for us. He then suggested a 2012 that they had. We thought it might be too expensive, but he suggested we just take a look. He brought it up to us and it was a really nice vehicle. We examined the vehicle's equipment, then Mark and I went out on a test drive. It seemed to run and drive very well. We noticed the van didn't have a roof rack and Mark checked with the guys inside and said it wouldn't be an issue to get it installed at ALM. We continued shopping around and just couldn't find a better deal or always had someone trying to convince us to go for a different vehicle because they didn't have what we wanted. Finally we hard back from the insurance company and called Mark to make sure the van was still there. It was and he put it in back for us. The actual sale of the vehicle was pretty easy and didn't take as long as it has in other dealers and we drove it home on a Sunday. After having it a couple days, we noticed a few things that needed some attention and we were working to get the roof rack installation scheduled. Mark said that we should bring the van back in and they will go through it and fix anything that's wrong. We dropped it off on May 31st in the morning to Mark & Nathan and picked it up at 5pm. The roof rack was installed, the tires were replaced, the oil change was done, the brake rotors resurfaced and new pads. I'm real happy with what Mark and ALM have done. When it's time for me to replace my car, I know that I will check with ALM and see what they have. Thanks so much guys!

Hat's off to James Kesler and his sales team for making our first Subaru purchase a pleasant, value centered and efficient buying experience. No hype, broken promises or pressure. Zero. What my wife and I did experience was their patience and willingness to educate throughout the entire selection process. And as one who likes to fully investigate his options, major purchases are always a process. Yes, our 2019 Outback is our first Subaru, but if this car performs as expected it certainly won't by our last. Thanks James!! We wish you and the rest of the Troncalli team every success...

After more than 3 months of searching for the perfect replacement for my 2016 Nissan (I searched and test drove everything from Land Cruisers, RR Evoques, GS470s, 530XI wagons, Mazda CX-5, etc) I kept finding myself trying to find a nice, clean Audi wagon. While there were a few with limited service histories within 1-2 hour drives of me, I stumbled upon 3 really nice A3s at Audi Atlanta and sent them a web inquiry. While most dealerships take hours, days and even (for some really bad ones) weeks to get back with me, Travis Shapira gave me a call within 3 minutes of asking for more information. They agreed to give me a reasonable trade allowance on my vehicle, which sealed the deal for me taking the 6 hour drive to see them. Travis stayed in constant communication with me during my travels to Atlanta, and even stayed more than 1.5 hours later than published dealership hours to ensure that I was able to drive as many cars as I wanted to. He was exceptionally educated on all aspects of each and every vehicle and was educational without being pushy. I ended up finding a vehicle that I thought would fit my situation well, and he stayed in contact with me for the next day while I did additional research on the vehicle and made my decision to purchase. At no time did he treat me like "just another buyer," - his level of professionalism and passion for the brand and the products were exceptional. One of the best dealer experiences I have ever had. The finance team was also great. They were fun, easy going, and willing to offer all products and packages and were never hesitant to remove a product when I declined. If you live with 15 hours of Audi Atlanta, and are in the market for a new or used Audi product, Jim Ellis Audi is the only place you need to go. You will not be disappointed.

We showed up right before closing on March 31st to look at a little red Prius for my husband. We'd spoken to Jason earlier that evening and he had it pulled to the front and ready for us when we got there. Our salesman was Johnny Bass, and he is AWESOME! He went with us on the test drive--something I initially wasn't thrilled about, but turned out for the best since it was dark and we really didn't know the area. He didn't rush us (even though it was past closing) and he patiently answered all questions. He was great with my kids--he didn't talk down to them or ignore them like most adults tend to do. He also had our new car washed and completely detailed for us before we left--despite it being long after closing! We came in with our own financing, but our finance guy (I think his name is Sean) was still awesome; he was generous with our trade and even knocked off a few hundred dollars without us even asking! The entire process--though lengthy--was unbelievably easy! It was the most low-pressure, low-hassle car buying experience we've ever had (and we've bought both new and used before). I highly recommend this dealership. And I especially recommend Johnny Bass.

They have a very friendly and knowledgeable staff. I had looked at cars on line and they responded to my request without bombarding me with calls, texts, e-mails. I wish they were closer!