Subaru Legacy for Sale in Cumming, GA

I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.

To make this as short and accurate as possible, I was in the car buying process for about 3 months. The very first time I went to Subaru of Gwinnett I went only for a test drive. Nelson, my salesperson acknowledge my intent and was very respectful of it. After several weeks, Nelson Never did once try to push me or rush me into deciding to buy a car. He allowed me to test drive another model I was interested in, and over the course of a few weeks, we worked together to find the perfect car. Once we determined what car was best, he did an outstanding job at finding the car and getting us a good deal on it. When it came time to purchase the car, the process was very painless and quick. Overall, an increible experience, I cannot recommend them enough

Heather was very understanding of my situation. All the employees made sure i was taken care of when i entered the service shop. Employees were freidnly as well.

I just want thank Millo for a great first time experience in getting a me a great reliable car. Although, it was late and close to closing two nights straight he listened to my needs, and made sure I was fully taken care of. Felt like a distant uncle. He showed true compassion for what he does, and was not "pushy" in making you feel like you were just a sale. Karl was great as well in getting me in out and answering all questions I may have had as a first timer. Jersey made sure I got the most for my trade in and I truly appreciate the team work in making me feel okay about my purchase. Millo even made sure I got new windshield wipers not thinking he heard me he text me to let me know he was going to take care of everything. I sincerely appreciate everything guys. See you soon for my courtesy wash since the weather actually is permitting.

Brett Bauer was lovely to work with. He coordinated our delivery and put a personal, friendly face on the car buying experience. We appreciated his open, honest demeanor and willingness to work with our busy schedules. A pleasure and would recommend to anyone!

Very clean and well maintained dealership sales will make sure u get the price you want. I would recommend micheal albertson to any one that is in the line of a new or used car

Oil change, tire rotation and balance and transmission inspection; excellent and fast service as usual! Thank you again Subaru of Gwinnett for another excellent service visit, and for the breakfast.

Hat's off to James Kesler and his sales team for making our first Subaru purchase a pleasant, value centered and efficient buying experience. No hype, broken promises or pressure. Zero. What my wife and I did experience was their patience and willingness to educate throughout the entire selection process. And as one who likes to fully investigate his options, major purchases are always a process. Yes, our 2019 Outback is our first Subaru, but if this car performs as expected it certainly won't by our last. Thanks James!! We wish you and the rest of the Troncalli team every success...

We were online car shopping and inquired about a vehicle. Within several minutes we were contacted by Lauren Bierria (client advisor). I was able to reach Lauren on the phone and we started chatting about the vehicle that I had inquired about. Long story short, we went the dealership, did a test drive, and bought the vehicle that my wife wanted. Lauren is easy to work with and he helped make buying this vehicle a pleasant experience. We would definitely deal with Lauren again. He is a nice guy and we enjoyed speaking with him.

I’ll be honest, when I first walked in, the first person I dealt with was not my cup of tea, but once someone noticed my frustrations, their entire team rallied around me and my family to make sure I had a positive experience and we were completely blown away by the professionalism of their team. Just to give you some back story - I was in an accident and needed to replace my vehicle. The rental I had was a brand new Jeep and so my mind was set on just that. I went to EIGHT car lots within about 30 hours. The whole experience was exhausting. I dealt with SO many ammeters - uneducated, impersonal, and otherwise. Finally, I found almost the exact car that I had initially wanted on Car Gurus and so I drove from ITP up to Palmer. My parents followed me up and happened to blow a tire along the way. Being that it was a Sunday I was worried we’d get there too late to finalize anything same day. When I arrived, as I mentioned, there was a bit of runaround with the guy who’d originally took my call, however, James (and really the entire team) very quickly took charge of the situation. They were able to find two of the cars that fit my expectations and got them both up to the front for me to view. I had already spent my weekend test driving, so once I saw the interior packages, I had my pick of the two, took it for a lap and then sat down for negotiating. Out of every lot I went to this weekend, James brought me the BEST price I’d seen all weekend AND it was for a vehicle that had a better package than any of the others I looked at. Also, this dealership is great in the sense that their first offer is a good offer and they don’t waste your time. Once we told them what we had and could walk out comfortably with, we spent about 20 minutes finalizing everything and I walked out with a brand new car that perfectly fit my budget. They were nice enough to throw in a few other signing incentives (but I won’t share those here ��) AND James personally filled up my parents tank so that they could head back to Nashville. All of this (including financing + pictures) took about 2.5 hours total. Honestly, you cannot best that!! Again, I am beyond impressed with this team, the service, and the dealership in general. My parents plan on coming back to buy a car from this lot and I will be sending all my friends to them moving forward. HIGHLY recommend these guys!

I was pleased to find my dream color combination,let alone my ideal car and the staff was great to deal with,a great experience over all. I would buy another car from them.

Just like the first time in and out with ease no pressure they showed us what we wanted. We settled on a price then we drove it home.

They have a very friendly and knowledgeable staff. I had looked at cars on line and they responded to my request without bombarding me with calls, texts, e-mails. I wish they were closer!

Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.