Used Subaru Legacy for Sale in Owings Mills, MD

Loving my first New 2018 Subaru! After researching and researching, I finally made the decision to buy a Subaru Outback. I was online and requested the internet price. Steve Brown, Internet Manager called me and I told him what I was looking for and the price range I could afford. He emailed me 2 cars to look at, a New and Used Outback. I let Steve know I didn't want to waste his time or mine, he was very understanding. Steve informed me that when I came up I would be working with Mei Kei.(May Kay) (She is Wonderful)! On my way I did stop at another dealership that was closer, however, I was not impressed with their customer service at all! I was worried, I hadn't bought a new car since 1996 and was thinking this is not going to be fun. Totally the opposite! When I got there EVERYONE was so nice, Mei Kei was picking up my car. We went for a test drive, she was so knowledgeable! She showed me everything the car had in it and how to use it. I was in love with this car. Mei Kei worked really hard to get the deal I wanted. I was honest with them, being on a tight budget I knew what I could afford my monthly payment to be. Well now I'm an owner of a beautiful new Subaru! I'm so happy with my purchase! This is the best vehicle buying experience I have ever had! I will recommend Mei Kei and Heritage Subaru Owings Mills to anyone interested in buying a Subaru. Mei Kei is knowledgeable, nice, doesn't pressure you at all. She is also very responsive to my emails too! I just love her! Also, they offer a technology class, one-on-one for free to learn how to use everything in your vehicle. If you schedule and come in within 45 days of buying your vehicle, they will give you a $25.00 gas card! Win win for me! So go to Heritage Subaru Owings Mills and buy your next vehicle! You'll be glad you did!

It's a pretty little car. I got the white. It does have excellent outboard visibility which was important to me . The seats are comfortable and I wanted it for the safety ranking, the AWD and the visibility all of which are as promised. It is the smallest car I've had in 40 years but has room for what I need at my age. However it did not get better than 19 mpg city and highway and they had to put a new engine in it. Now it is averaging 24 and can get 32 on the hwy in favorable conditions. I like the heated sets on the lowest setting and am happy to have the back up camera although it is nearly useless after dark-very blurry. I think it accelerates fast enough. I am not happy to not have retained auxiliary power which I thought was standard on something at this price : $26,0000. It is a huge nuisance to have to turn the car back on to close the sunroof or roll a window up or down, The sound system is horribly overcomplicated. Too many unneeded warning indicators which are pretty tiny and take research to figure out.I like the driver info center. I'm getting older and would prefer a car with fewer rather than more features. I had to search hard to find one with a compass , which I still find useful and essential but it is placed-way up in a corner of the rearview mirror. Should be on the dash somewhere to be really useful. The salesforce and the mechanics are very responsive and the car is generally well made. They fixed the engine without complaint. So they get points for that. I just think it is complicated in ways that are not helpful.

Just a note of appreciation for the excellent customer service Mr. Bill Middleton (Service Department Advisor) has provided each time my wife or I brought our 2017 Outback in for routine scheduled maintenance. We're both very appreciative of the time he's taken understanding and answering any questions we have and his helpfulness when we call in to schedule an appointment. We're also grateful for his recommendations on which services would be most appropriate (or not) based on our mileage & driving. As we begin looking for another Subaru (Forester), the exceptional service Mr. Middleton and Heritage's Service Department have provided are a significant influence in our preference for this dealership. This is my first/only online review (my wife may have done the online surveys), so I'd like also mention the outstanding pre- & post-sales support provided by Mr. Sanjay Fitzgerald.

Looking forward to driving it for a long time and enjoying the great gas mileage and great comfort. Also love the all wheel drive for bad weather.

I had done my homework on what vehicle I was going to purchase. My wife and I decided upon the 2018 Subaru Outback Touring. The only real decision I had was between the 2.4I or the 3.6R. I had been referred to Mitch the General Sales Manager from Heritage Jeep in Parkville where we purchase my wife???s Jeep Grand Cherokee. In chatting with Steve Brown the internet sales manager they both referred us to Mei Kei Hong. So I setup an appointment with her to come in and drive both. When my wife and I arrived Mei Kei had both vehicles out front and ready to go. I do my homework and research before purchasing a new car. I could tell from the get-go that Mei Kei was not only extremely knowledgeable but was also very professional. On both test drives both my wife and I drove both cars and she walked through the whole car with us and demonstrated all the safety features of the Outback. I traded in my 2010 Tacoma pickup which I received a fair trade on. We decided to go with the Outback 3.6R in the Wilderness Green Metallic which they didn???t have. Mitch found the car although we waited a few hours the car arrived at the dealership at 10:00pm and we closed down the dealership that night. I can???t thank Mei Kei, Steve and Mitch enough for the service that I received. If you are thinking about purchasing a Subaru it???s worth the drive to Heritage Owings Mills. David & Melissa T

Imprecise steering, especially bad at highway speeds, needs constant correction. Stiff, at times jarring ride around town. Awful entertainment system, radio and navigation cannot be turned off only turned down until car is restarted. Ready to cancel lease and walk away from $3000 down payment less than 2 months into lease.

We had been searching for a Certified Pre-Owned Subaru for a few months to replace our 2008 Forester. Most of our search was done at the Silver Spring dealer and online but we did venture up to the Heritage Catonsville location to test drive a new Subaru Impreza Sport with manual transmission. Our experience at the Catonsville location was a joke and while we loved the car we could not purchase from them due to their lack of competence. A month passed and we started being contacted by Aleksey in Owings Mills regarding the vehicle we test drove at the Catonsville location. What a different experience! After about a week of back and forth emails and a good deal on our trade in, we decided to purchase the same Subaru Impreza we test drove in Catonsville from Aleksey in Owings Mills. We appreciated that he actually knew something about the car we were test driving - something Yong Lee in Catonsville was lacking or giving us completely inaccurate information on. Aleksey, and Josh in Finance, knew the process well so they had us in and out of the dealer as fast as one can be "in and out of a dealer". We appreciated both of their friendly demeanors, Aleksey's knowledge of the vehicle and the fact that the Owings Mills location was not a dump like its sister location in Catonsville. Thanks Aleksey and Josh (even though you upsold us on that xxxx Auto Armor). ~Julie and Donny Brook

I owned the Legacy 3.6r limited edition. I bought it new when the next year was coming out. If you can find one that way you have found a unicorn! They hold their value! Excellent car, I wish I still had it.

Not pushy. Showed me 3 cars. Hard decision but was able to leave in a 2015 Honda Accord! Thank you Patriot! Will recommend to all my friends

The Subaru Legacy is an excellent vehicle. Subaru has nailed the practicality formula with this vehicle. It is large inside, gets excellent fuel economy, has strong mechanical components (engine, trans, AWD system), and is a perfect family vehicle, though the engine is lacking in power. However, and this is a big, however, the Subarus are NOT built for your comfort. The seats are comfortable enough, as is the ride comfort, but the lack of refinement is alarming. The vehicle is loud, brash, and has little concern for luxury. The interior trim is cheap plastic and rough to the touch. There is very little sound deadening, a decibel meter read 79 decibels at only 50 mph, unacceptable in modern vehicles. Reliability is something great to be concerned about, and Subaru offers an excellent package for reliability and practicality, however, the lack of concern for refinement and quality engineering, especially in todays market, is bad enough to make me sell the car. In a modern market, reliability is something that can be found in most vehicles, but modern interiors have improved far past where Subaru is currently. Want reliability, get a Toyota. Need AWD, get a Toyota RAV4. Your comfortable bottom will thank you for it.

[SERVICE] We've been taking our 2002 Outback for maintenance to this dealership for the last seven years. Lejaun and the rest of the service team have always been great about what needs to be done and made sure issues were quickly resolved. We've enjoyed Lejaun's personal approach and clear desire to make sure we are always informed for every decision and in touch and taken care of from start to finish. [SALES] Recently our 2002 hit a major repair decision and we opted to just upgrade to a newer used car. Initially, we started looking at everything and everywhere else for our replacement car. (It's been a great and very reliable car for 15+ years!) After some time we just came right back to Heritage and found that they had just the car we were looking for in stock which wasn't published to all the major automotive trading sites. (We could have saved so much time had we just started with them.) When we walked back through the door Yong met us with the much appreciated low key, no pressure approach and worked with us at every step of the way. He was very helpful walking us through the car's features, pros/cons, sales options, and sales process. Even after we completed our purchase, Yong was pointing out key features and making sure we were ready to venture off in our new car. In our search, we've encountered our share of the "average" car salesmen and managers. Yong and the team at Heritage are the group above the rest who do their best to do their job and make sure the customer is respected and valued. We couldn't be happier with our new 2017 Outback and are glad and relieved to know we are going to be sustaining our dealership relationship with them for many years to come into the future. - MM

Unless you like to stay up at night reading your Subaru Legacy manual, you may never get the hang of this car. We lease it. Really hard to figure out the settings for window operations, radio, air conditioner (but NO heater), headlight setting, door functions (which doors you gotta open first in order to open other doors), how to get the darn trunk open. So many things. Overr-designed. Too much dashboard disboard distraction. Plus, you can never leave the radio on and open the door (buzzers go off). One must leave the engine on if you want to listen to the radio, open or close a window. I've always had Sirius in previous cars and had no difficulties. Legacy radio display is horrifically complex. Hard to set favorites. Worst of all, you cannot readily know when you are out of gas. My old Volvo used to give me a digital readout on how many miles were left before I'd run out of gas. Really helped me gauge when to stop and refuel. In the Legacy, you can read the meter and think you're okay and then suddenly you see the Orange alert. I tend tonot kno get nervous not knowing approximately how many miles I can drive before I run out completely. In short, the Subaru drives very well, looks pretty good, but is not designed to be user friendly. If you don't like reading manuals in order to listen to a car radio, you'll be irritated often. And the temptation to try to figure these things out WHILE YOU ARE DRIVING is a danger that absolutely must be avoided. I'd love to have a talk with the dashboard designer!

I have purchased 3 vehicle from this dealership 2000 Forester, 2006 B9 Tribeca, 2009 Forester.. It all started when my 2 vehicles were recalled for air bag issues and it was taken care of almost immediately. During the time when I was in the dealership, I was considering a vehicle to replace my 2006 B9 Tribeca. I was talking to the salesman Yong Lee at the time and kept close contact during the period.. It all started back in early 2017 when I wanted a vehicle to replace my 2006 Tribeca. Ay that time, the vehicle was discontinued after the 2014 model year. I was considering the Honda Plot, Toyota Highlander and Nissan Pathfinder. Mr Lee was very patient about this whole matter and atvthat time there were rumors about a Tribeca Replacement in 2018 or 2019. Mr Lee promised to keep me updated about the new 3 row suv and he did just that. Mr Lee and I kept in contact for almost a year and a half until I was read \y to place the order. Ordered the Ascent around the end of February and Just got the vehicle a few weeks ago. I was informed that I was the very first customer of the Heritage Subaru Dealership to take delivery. I was very excited!! I can thank Yong Lee and his manager Dan Rosenfeld in keeping me posted about the vehicle.. My hats off to Yong Lee, an outstanding sales person.> He will help you and work with you to get you into the right vehicle

I use to own a 1994 Subaru Legacy but lost it in a car accident. The car was totaled but all passengers were in fact! Safety is priority in these vehicles . After 18 years I was able to buy another Legacy. They are beautifully made, safe, reliable, and stylish! What more can you ask for?!?

Heritage of Catonsville offers great customer service! I come from a family of Subaru owners, we've had 11 over the years, so I have spent a fair amount of time in Subaru dealerships - I highly recommend working with the Heritage of Catonsville group! I have taken my 2010 Impreza here multiple times for service and repairs - Kati Henshall and her team are wonderful. I am always able to get an appointment quickly, my car is ready when expected, and the team keeps me in the loop about repairs, cost and timelines. Due to this, when Kati walked me through the options of what to do with that had 156,000 miles and needed $5K in repairs, I knew I was getting a truthful list of options and I felt comfortable with her opinion that a new car was my best, long-term option. The great customer service I've had in the service department absolutely carried over when purchasing a 2018 Forrester. Steve Sherman and Kevin Engle never rushed me in my decision and answered all of my questions. I never felt that I was being pushed to accept upgrades I didn't want/need and couldn't afford. I could not be happier with my experience and new car, and feel confident I will receive great service with oil changes and tune-ups to come!

The streering assist takes some getting used to. Also the smart cruise control again needs time to get used to. Lane assist is also another safety feature that can startle you a little till you get used to it. The vehicle it’s self seems well made and solid. I haven’t got enough time in it yet to really comment on the reliability.

I previously made a negative rating, however I would like to give an update. After dealing with the dealership a little more, they have paid for the repairs on my 2013 Focus ST. Thank You. They stand behind the vehicles they sell and that is impressive.

Talk about a sleek car with available iSight camera system that helps ensure the safety of everyone in the vehicle. Comes with adaptive cruise control and lane keep assist. Automatic braking to avoid front end collion. Reverse camera with automatic braking and sensors to alert you of oncoming objects usually not in your immediate view when reversing. The day time running lamps are the sharpest looking thing on the road, I prefer them over my BMW LED day time running lamps. In terms of comfort you have all premium leather heated seats with a wood grain front panel that gives off a modern style. Steering wheel paddle shifters with AWD give you superb control. Keyless entry and push to start engine means you can quickly get in and go! Has the new shark fin antenna that flows with the vehicle. Automatic on/off headlamps and awesome fog lamps that individually turn on when making a turn to increase your visibility of the immediate low ground road which allows you to dodge every pothole.

To Dan Walsh, very glad to have dan as my service advisor! Absolutely the best!! Always professional, kind and very informative. Can't have it any better! Had a 2007 Tacoma was very nice on the maintenance of that truck. And has been nothing but a true professional on the help of my 2015 tundra pro!! Thanks dan Ken finksburg

I love the look, performance, features, comfort and reliability. I have owned VW's, Ford Pinto, Audi Fox, Honda Accord, Toyota Tercel, Chevy Malibu, Chevy Impala and a 1942 Pontiac that was a gift from an old neighbor who went into a Nursing Home in 1964. I had the most fun in the '42 but my Legacy is by far the nicest car I have ever owned.

Friendly service. Leah Fertig provided we GREAT customer service. It began with the first phone call. She explained the recall work; kept me updated on the status of repair; made recommendations of future services; and I left knowing my SUV was thoroughly reviewed. She is a great ambassador for your dealerships Service Department.

Headline says it all. The EyeSight system isn't superior to anything else I've seen. The infotainment system is the worst I've ever seen or used in a car - constantly freezes or glitches. The AWD is amazing.

I'm still in the process of purchasing a new vehicle. As you would hope a dealership would be but many aren't, they are very patient and want me to leave with a vehicle that I want at a price I am comfortable with. They have been helping me find what i want and are always great at getting back to me after I email or call them. Thanks!

The car is very comfortable and stylist and gets a lot of head turns mine happens to be the 50 year addition the more I drive it the more I lean and like it .

I was pleased that the salesman and the manager at Auto Market both treated us with respect, honesty, and a high level of service.

I really enjoy almost everything about the car. It drives well, good features, good mileage for AWD. I wish the body was not so low to the ground ( easy to scrape on curbs etc ) but I want a sedan and it seems all sedans now are low like this one nowadays.

This was THE VERY BEST car buying experience I've ever had! My mother bought her vehicle here, and highly recommended this dealership.Great buying experience, low stress and easy to work with. George was especially helpful and professional.

This car meet all my needs. All wheel drive is so important for us living in Midwest where lots of snow in winter. I am a new driver and AWD help me to drive more stablely. And it’s cheap in AWD cars

I was very pleased to find a low mileage Volvo XC70 here, and the sale was very easy. We did not feel pressured at all and were very pleased with our purchase.

Just purchased my new car. Already i feel a huge difference in comfort and how well it controls. I look forward to the years to come with it

The easiest and most stress free auto purchase I’ve had in 20 years. We were in and out in less than 2 hours. Price was upfront and very competitive. My sales rep was George. If you are on the market for used car with miles under 50K, go see George at Auto Market he is the best. Thank you.

I drove this 15 Legacy Premium for a year now, bought it certified used, with 60000 miles on it, I put 20000 in one year and had 3 major brake downs with the car: 1) oil seals were leaking and needed replaced 2) transmission valve body needed replacement Both luckily were covered by warranty 3) starter was loose and needed to be re tighten that was not covered by warranty Other than that the car does give good gas mileage, drives well, and has good features. I’m glad I had the certified used but I can’t imagine buying this car with no warranty

This is my second attempt to send A+ praise. On the 3rd of April 2018 I drove off the lot in my brand new 2018 Volvo. I wish to take this opportunity to express my appreciation for the folks at Volvo Cars, Silver Spring, MD for their excellent efforts in assisting me with this, my "bucket list " purchase. Special thanks and appreciation are offered to Mr. Samuel Soroka, Sales & Leasing Consultant as well as to Mr. Robert Booska, Service Advisor. I initially met Sam in mid January 2018 and stated my interest in purchasing a Volvo SUV. I had accomplished some studying and had a pretty good idea of what I wanted. I pointed out that I was not in a rush to buy. Sam understood and from that point there was never any sales pressure (which was appreciated). We set about the task of reviewing all of the specifications, costs, material and purchase options, estimated delivery date(s) and final vehicle transfer requirements. During the test drive of another XC60 in got to experience many of the features that until then were just words or video descriptions. Needless to say, I purchased serveral options. Sam was very knowledgeable at explaining all of the new and technical capabilities and very patient at ensuring I understood their functionalities. Admittedly, I'm still on the learning curve and will be for a while as I continue to enjoy the sensations of learning something new each time I master the use of another XC60 feature. In that light, this Volvo will be "new" for a long time. When delivery day arrived (Tue, 3APR18), Sam was kind enough to assist me with a transportation problem. He agreed and actually picked me from the Silver Spring Metro Station in his privately owned Volvo and brought me to the dealership where the finalities were conducted. It was during this time that I was also introduced to Mr. Booska. We reviewed and signed all of the appropriate paperwork and I was provided with a very clear and concise explanations regarding the financing and servicing requirements. Before departing, Sam sat with me in my new Volvo and took the time to ensure I was comfortable and pleased with my vehicle and with the entire transaction. A+ to Sam and A+ to Robert. ...... and tHANKs! Henry (Hank) L. Jacocks, Lt Col USAF, (Ret)

Bought car for my son. Has features he was looking for and the safety and awd I was looking for. Happy with decision to buy.

Even an OUTSTANDING PLUS rating doesn't really do justice to his level of service. I came to the dealership with a list of questions about the high-tech features of the certified three-year old Volvo XC-70 that I was interested in. He brought to our meeting the 15 years of sales experience which had followed 15 years of service experience. He clearly, pleasantly and patiently answered all of my questions in detail. For the one question for which he did not already know the answer, he got up and walked out to the car to look (rather that just make up an answer like so many salespeople would do). In the week after I took the car home, he twice called to check on whether we had any problems or concerns with the car. When it rained for the first time the week after that, and the moon roof leaked, he arranged for an immediate service appointment and even checked the car into the service department. I feel that if I had a question about the car I could call him long after the sale. EXCEPTIONAL customer service.

Excellent car offering high mpg for 4wd(symmetrical). Can’t beat a Subaru on this! Previously owned a Legacy GT and after many miles, went back for another, (minus the turbo).

I purchased my new Subaru Forester in December 2015. Sales was great, not pushy, gave me a fair trade on an aging 2005 Pontiac Vibe and the no haggle price on the Forester. Service experience also great. I have been back 3x for service or repairs. Most recently Friday, 6/30/17, with Donnie V. The service and show room are under construction but the waiting trailers are comfortable, air conditioned and have bathrooms available (no porta-john). Complimentary coffee, tea and light snacks also available. The staff as always was friendly and knowledgeable. I can't wait to see the results of the construction for both service and show room areas. I'm sure it will be beautiful.

Amazing sedan for the snow! Drives well. Great features. Really the only thing that’s missing for me is the automatic lock once the car is in drive and moving. You have to remember to lock the doors. Otherwise, I love it!

Being a lifelong car guy, I used several automotive internet searches in my quest for my perfect dream car. I was looking for the most competitive pricing options that also included the higher value requirements. I am very good at recognizing highest values in cars. My test drive confirmed my highest expectations. Very nice group to work with, and was well worth driving a little farther for this excellent deal. If you are closer, all the better.

Bought it new in Oct 2011, fantastic in snow, I live in a hilly area of PA and still get 28 mpg local and 33 mpg on trips, only issue I had with it was had to replace front wheel bearing, which i did myself. Takata air bag issue was fixed promptly by dealer, very satisfied with car and dealer, Minooka Subaru Moosic PA.