Used Subaru Outback for Sale in Glen Allen, VA

My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all.

Great crossover. A lots of room, lots of good features. Easy to drive, comfortable on long trips. Great visibility. Very quiet in the passenger compartment compared to other vehicles I have owned.

Harry Mosley was personable and accommodating, the kind of Sales person you want to deal with. Initially I couldn't decide whether I wanted a Forester or a Crosstrek. Harry was very knowledgeable about both vehicles and about Subaru's commitments to safety. I have never owned a Subaru so this was important. I came back for a second visit to test drive each one and decided on the Forester. Harry sent me pricing the next day as I requested. I spent the next day, calling and getting quotes from 4 other dealerships. I changed my mind at least once on what color I wanted. I gave Harry the specs that I wanted, he called back later that afternoon, he had found the one I wanted We met Monday morning to wrap up the deal, he introduced me to the Finance Manager who quickly completed all the paper work, reviewed additional options and extended warranty.(I'm a Systems engineer and was extremely impressed with the desktop technology!) The price and package were reasonable. My only after thought, I should have negotiated a better deal on my trade-in. About the car- 2018 Forester - The color is beautiful, the sound is great, its fun to drive, safe, comfortable and the mileage is good. I'm looking forward to spending a few years and many miles with this one. EvelynW

From the time we walked into Subaru of Richmond in July, not knowing anything about Subaru???s except for ads, Harry Moseley was our mentor, our sales rep, our professional car guru, and ultimately our friend. He told us and showed us everything about the Crosstrek we we interested in, what would be different if we waited for the 2019 model, and what our financing options were. He answered every question. We would recommend him in a microsecond! Thanks, Harry, for all your help.

In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display

The "new to us" Outback is a 2010. It has very low miles and is immaculate. We drove it off the lot feeling like it is was brand new.

I haven’t made a purchase yet, but will be shortly hopefully. But when i went by to see the car the customer service was great.

I love the design of the Outback. Back in japan, I had one with a lot of nice options. It would be good if Subaru here can add few more options.

This car is roomy but still gets great gas mileage. It has the bells and whistles I wanted without being priced too high. Subaru is a reliable make that I will be able to count on for many years to come.

This was my first experience using CarLotz. Used them to sell 2 vehicles; one outright sale and the other on consignment. I could not have been more please with the excellence of service and the outcomes on both vehicle transactions. Additionally, the staff were professional and competent in their trade. I highly recommend CarLotz to potential sellers and buyers of used vehicles.

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

Saw the car I was looking for on-line advertised for a great price, so my husband and I went to Carlotz to check it out. Car was as advertised, great condition, low mileage. Staff at Carlotz was friendly, but created a low-pressure situation allowing me and my husband to look at the car on our own and plenty of time to discuss what we wanted to do. Because the pricing was so fair, no haggling was necessary. They were up front about everything and the whole process took less than 2 hours. Very satisfied with this experience!

This car is unbelievably practical, well made and good looking. It has great gas mileage and is extremely reliable. I have never had ANY issues with it. I once went on a ski road trip with 4 of my friends and we all fit comfortably with all of our ski gear in the back & skis on top! I am so sad to say goodbye to it. I am only selling it because I am graduating Medical School and starting residency in NYC in June.

Gillian is very professional and personable to deal with via email and over the phone. Cindy on the other hand came off very abrupt and if she didn???t listen/understand a thing from email/conversation; such as that I do not have my cell phone during the day and then getting daily text messages about giving her a call right back and / or coming by the dealership for appointment (in very first email explained I lived 140 miles away. I was disappointed that the day I scheduled appointment the vehicle was still on lift and keys not immediately available for test drive as I was told all would be...since I called around 10 am, scheduled for 445pm and they knew drive was at least 2 1/2 hrs. Sales manager rude and arrogant throughout process, initially when Josh explained situation his excuse for not pulling keys was I???ve been too busy; then, at close of deal he obviously knew I???ve driven a long way so just quickly and condescendingly shot down any discussion of negotiations. I understand you???re policies but if you advertise guaranteed price match and then when I mentioned Lustine Jeep he just undermined their practices and mentioned a lot of fine print with their offers. I assure you if I had dealt with him any time earlier in the process I would have shopped somewhere else. In this case the only other dealer with a manual Rubicon Recon in the SE was Lustine and he knew it was late on Saturday (never would have made it before close) and I wanted to get back home. Honestly I???m typically great with names but wanted to forget his as soon as I learned it. All my years of supervisory roles and management assure me this man is quick to assume credit for other???s hard work and throw others under the bus to steer attention away from himself. Josh on the other hand is truly one of a kind. He treated myself, and a family friend both professionally and courteously. He was willing to do whatever was necessary to make us go away with a mostly positive experience. I truly appreciate his knowledge and expertise with the vehicle and his dedication and patience. Even though it was 8 pm by the time we finished with paperwork, he made us feel like there was no one he would rather be with (except maybe his daughter...but that???s admirable) and acted like there was no other place he would rather be. Good luck to him, expect he will keep customers coming back to you.

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.

I was looking for a good solid used car for my daughter who just graduated .... they were so friendly, helpful, responsive without making me feel like I was being "pushed" or on their speed dial .... I found the perfect car and they helped me through everything. Unfortunately my daughters need for a car changed due to a move, but now they are helping me look for my 15 year old who will get her permit soon, and again their customer service has been second to none in my experience of buying a car .... excited to move forward.

This car has all the latest technology for safety and comfort. Best car I have ever owned. It far exceeds my expectations. It is very comfortable.

Family owned, terrific staff. All around great buying process. Shout out to our salesman Ricardo who truly enhanced our experience - extremely knowledgeable, patient, and genuine. Whole team - Ricardo G. (cardog), Sheri, and [Big] Mike worked well past closing to help fit our family's schedule. We love our new Jeep! Highly recommended to anyone in the market.

This vehicle satisfies all of my needs. Very reliable, well equipped, everyday driver. This vehicle has more than ample room for passengers and cargo. Very easy to drive, and comfortable.

No pressure, courteous staff, all upfront with fees, etc. My rep ( Josh) worked hard to negotiate with the seller to bring the price to where I wanted and called me a day after I walked away. Smooth sales transaction, I didn't even have to go to the DMV and I got a full tank of gas.

I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.

every one extremely helpful and pleasant. Without question, pence kia has the greatest customer lounge I've ever countered (I'm 87) Free coffee and snacks,a dozen really comfy easy chairs, large TV, three tables with some 80-100 magazines with few duplicates. Also very fast shop service. Keep up the good work.

This car has symmetrical AWD, and where I live we absolutely need AWD and 4WD vehicles. A choice of good tires will also make a big difference in the way the car will perform. I have never been disappointed in the power of the car. I have the 2.5l engine. With the satellite XM radio, AM/FM radio and 6 CD Disc audio system, heated seats and moon roof, this car is a pleasure to drive. We have gotten an average of 29 mpg on the highway. I love how easy it is to put things into the back of the car. The tailgate comes right down to the bumper, so your not lifting tings up over a lip or obstruction to get things into the car . Even though I transport family in the car, it would be a great traveling salesman's car if equipped nicely because of the roominess of the car, hands-free phone, audio system and its surefootedness.

Mark & Mike are awesome to work with. I went in 2 times just to look at the car and when they didn't harass me--I was shocked! All of the other places I looked, I tried to hide and run from sales people because I didn't want the whole "salesperson experience" just yet. It is so nice to come to a dealership where they don't attack you, and hover over you while you look. When I was ready to talk and take the car for a drive, they were still super laid back and it was refreshing. The financing and paper work were a breeze. Very fast and efficient. Buying a car typically involves a 7 hour process with a lot of back and forth, stale coffee, and a lot of "let me check with my finance manager." With them- it is a completely different experience. Papers were signed within 30 minutes. I highly recommend them, and plan to use them in the future! and I LOVE my car :)

The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.

took my car in for a check-up before going on a major road trip. asked Brian Parker to do: oil/filter change, check brakes, and rotate/balance tires. Brian pulled up the service history and said no need to do oil/filter change because not required but will the rest. Waited in the lounge for about an hour and Brian informed me everything looked good and did not have to do any service. Wow!! Thanks for the honesty and great customer service that I received from my visit. Took the car and put 1236 miles without any issues!!!

Looked at Volvo’s and the rest before deciding to buy a Subaru. The ride is noisy most of the time. So far, I get 28 mpg, so why buy the slow noisy 4cylinder? The traction system is called X-Drive and it works well in glare ice and deep snow. Dealer maintenance is outrageously expensive, charging $600 to replace 6 spark plugs. The. CVT causes this wagon to be slow even with the high output six cylinder. The cabin heating system needs to improve so that you don’t have to idle for 1/2 hour to get heat when it’s -10.

8:30 appt for oil change. Called at 9:17 with 4 recommendations, selected 2 of them, was told it should take 1 hr 15 mins. No one answered phone at 10:45 when we called, called back a while later, no answer, went back to dealership to check if ready, car had not been serviced yet, was taken in at 11:30. We came back home & was called at 12:40 that car was ready. Not a big deal but we were expecting guests at our house for dinner at 4:00, thought an 8:30 appt would give us enuf time, & we had other things to do, very stressful.

I love that I know that my wife will be safe and will feel comfortable driving it . I really have DRIVE THIS CAR FAR AWAY, and still going and still have way more lives....

I stopped by Peasons Honda to take a look at the new Civic Hatchback. Several staff took the time to check on me and offer their help. However, one of the Salesman, I believe his name was Ajani, went above and beyond to explain the new Honda Civic, its uniqueness, space, quality, fuel efficiency and potential resale value. He answered all my questions. I was just browsing for fuel efficient options, but, Mr. Kingslow was so supportive and professional, I almost bought a new civic. In other words, I was very impressed. As a result, I will tell all my friends and government colleagues to go see Ajani Kingslow, as he knows the cars well and can work with them to get the best deal on a Honda product.

This car has what we want: all-wheel drive, many safety features, comfort, and amenities galore. We couldn't be happier with our purchase. We will be sticking with Subaru.

This being my 5th new car in 10 years, I never, ever thought I would ever say this but... I THOROUGHLY ENJOYED THE EXPERIENCE of shopping at Colonial Subaru. I can honestly and confidently say that I will never recommend or purchase from a dealer other than this one. Granted, this is my first Subaru so maybe the experience is great with all Subaru dealers but I have never felt so accommodated, informed, and respected while shopping for a car. The staff there - especially Gaby, Patrick (or the guy that helped clear up my Equifax issue), Chris, other Chris, and Floyd are the people to know! They were super helpful and never pushy. I strongly recommend Colonial Subaru as my experience there was exceptional!

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

My husband had spoke with Ms. Myron over the phone a week pryor to going to the dealership. We wanted a 2017 Subaru Forester, black on black. She found a 2018 with all the bells & whistles! When we got there, OMG...the experience we had with Ms. Myron in getting the information, answering questions and concerns we had about the vehicle, was nothing less than excellent! We hadn't planned on making a purchase, but after we saw the vehicle and driving it, we went to dinner and prayed over what our decision should be, called her from the restaurant and told her we wanted to make the purchase! She ensured the Forester would be clean upon our return to the dealership. She simply goes out of her way to ensure you are happy with your new purchase! I have never seen that type of saleperson who doesn't try to push you into making a purchase. Excellent customer service...thanks Ms. Myron!

Our Outback adventure started with a great new salesman Ali. He was very helpful, personable and knowledgeable. The management team of Chris and Patrick kept things smooth and worked out the best deal possible. Then we moved to a great experience in the finance room. They were very helpful in working with Bank of Southside to get me the best rate and quick approval. The process was smooth and seamless. No high pressure to take on aftermarket products. When paperwork was done and we were ready for delivery, Floyd took us from top to bottom from trunk to engine. This was the highlight of our experience, this car has so many features and Floyd walked us through every aspect. He took so much time with us and completed our experience. Detail team did a great job on cleaning and shining up our fabulous new Outback. I forgot to mention they donated $250 to Feed More. That will help feed 1200 people. Merry Christmas.

Love my Subaru's all-wheel drive and its looks. The Outback is a comfortable size and provides a lot of space to carry when the back seats are down.