This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.
Reliable and practical mountain vehicle
by subarusnowboarder from Denver, CO
December 18, 2018
While it's not the most eye-catching or fun car on the road, it certainly is very practical and a great bang for the buck. Great in the snow, good on gas and very roomy inside.
Harry was very informative and helpful during the purchase of my forester. And I couldn???t believe how quickly I was able to get through the paperwork. It was a good experience.
I Love this Car
by JoanEP from El Paso, TX
December 2, 2018
I am very happy with my 2014 Outback. My previous 2013 Outback saved my life when I was T-boned by a large pickup truck that ran a red light. I was able to climb out of the car and walk away but sadly the car was a total loss. I think a different car might not have been sturdy enough to protect me so well. I immediately replaced it with the same car but the newer year. I also love the comfortable seats, the smooth ride and the fun Nav features. I’m a Subaru fan for life.
Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.
Powerful and comfortable and stylish
by GennyK from Del Haven NJ,
December 29, 2018
Comfortable and smart interior, sporty handling. Looks good on the outside, plenty of space in trunk, seats fold down very easily. Good all round visibility
I love everything about this dealership. They are the gold standard for all Volvo Service teams. I purchased my car from another dealer, but will not take it back there ever, having worked with Volvo of Richmond. The service professionals keep you informed of the nature, expense and timing of the appointment. The shuttle team is punctual and personable, and the car comes back in great shape. Kudos all around. Special note that the dealership sent an email overview of the condition of the car, followed by an email and phone call post service. Great team.
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
My daughter was in need of a car. I had shopped at MW Auto before so decided to take a look at the inventory. Was quite pleased they had a vehicle under $5000. She took a test drive in the car and liked it. I gave them a call and we worked out all the details over the phone. She picked the car up 2 days later. Amazing!!! Where else could this happen?? Go see for yourself............
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
Emailed dealership listing what we wanted. Dealership emailed back they had it. Made a deal & purchased a Forester within an hour. First routine service completer in less than predicted time. Nice fcility. Nice people.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
I leased a new Subaru Ascent Touring, and from start to finish it was a very quick and painless process. The salesman was like a family friend, and was extremely helpful the day of the sale and in the days following. Five days after I bought the car someone hit me. Not only did the Subaru Ascent protect me and my passenger (no injuries), but the salesman offered to look at the car for me to see if it was safe to drive. When I took the car to the dealership, multiple staff members came out to look and talk with me and my husband, ask if we were ok, and give us their suggestions for the best body shop to use. They even gave us the info for the body shop THEY used for all of their Subarus on the lot for any work needed, and told us who to ask for. They worked with our USAA agent when she was unable to get an estimate (car was so new, parts weren’t in the system) - she was able to sit with them and call the Subaru factory to figure out pricing for the estimate. The dealership said they would even get me a loaner for a period of time if needed while my car was in the shop. While getting your new car mangled in an accident less than a week after purchase is never desirable, the staff at Hyman Brothers Subaru truly made it feel less painful! The repair shop they recommended was extremely easy to work with, and communicated with me throughout the process. I will definitely be getting my next Subaru from Hyman Brothers!
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Kellyw from Nicholasville, KY
January 29, 2019
Comfortable ride,love the adjustable seat that fits me perfectly. Very quiet. Every amenity you could possibly need. Safety features sold me on this vehicle. Sound system is great.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
Great car for commuting and heading for adventure
by Marty from Seattle, WA
January 3, 2019
This is my adventure car. It is great in the rain and snow and for heading to the mountain trails. The ground clearance is great for the rough mountain roads. Love it.
Just purchased my first Outback and love it so far! It's a 2013 3.6R Limited. So spacious and comfy ride. The miles are a bit higher, 66K miles, but I believe Subaru's can last a long time if maintained properly. I look forward to driving this vehicle for a long time!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
They showed great customer service and I got my car at an amazing price. Financing was quick, easy , simple and I’m happy. Thank you guys !
Love this car!
by Pam from Georgetown MA
January 26, 2019
I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
Amazing customer service, I would not go anywhere else. The best ever, great manager, great staff, some people hard to be satisfied, this dealers work hard to make their customers happy.
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
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