Used Subaru Outback for sale near Middlesex, NC

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Awesome place! I would definitely recommend this dealership to a anyone. Customer service was great, everyone was very friendly and helpful. 100% satisfied with my purchase!

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

Luis is a very good communicator which really helps! We have used them many times and haven?t had any problems. They also have convenient hours

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Difficult to separate the good and bad. In the end I bought the car. I think he is a generally honest guy who is trying to be fair. I don't think he'd purposely hide problems or patch up a failed car. That is of highest importance. My problem is there were a lot of issues with the car not disclosed in the listing. Check your car carefully! To his credit he disclosed the failing clear coat by sending me an excellent video before I traveled (a long way) to the dealership. Maybe inadvertently he disclosed problems with the headliner in the video. When I got there the battery was dead so he explained there was a parasitic load (still not resolved) that kills the battery in a couple days and he pointed out it had the wrong battery (which he replaced when we negotiated price). A tire was nearly flat and he noted it had a leak. If he were dishonest surely the tire would have been full and the battery charged when I showed up and he wouldn't have pointed out the wrong size battery (didn't fit tray). What I found includes: Two tires were good and two have almost no tread. The key fob remote doesn't work and when I bought and installed a new battery it still didn't. Since buying it I've gotten two estimates for fob replacement of $700 and $410. Hopefully I'll find one a little lower. I've also found the wiper blades need replaced, interior lights by the rear-view mirror don't work, and a film on the rear window (rear defroster I believe) is all bubbled and also not clear where unbubbled. Other than snow on the car when I test drove, I'm not sure how I missed this last one. Finally, there is an undisclosed admin fee of $500. He said nobody in NC discloses this on web listings. Maybe but it doesn't make it right.

Perfect family car definitely roomy, good gas mileage, far, nice pick up speed, sporty, good to transport large items "suv like". Stereo signed great, double Moonroof is definitely a plus

I had a great experience with this dealership, and I especially want to highlight Jose. He was very professional, straightforward, and honest throughout the entire process. Jose shared his knowledge with me and really put everything on the table, which made me feel informed and confident in my decision. There was no pressure at all—just clear communication and genuine help. The whole experience was smooth and stress-free. I would definitely recommend this dealership and working with Jose if you’re looking for someone you can trust

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

I appreciated Stanley and Ray taking their time making sure the whole process was seamless. They did an outstanding job, making me feel at ease and like family. I appreciated how Stanley was always a text away, and as soon as I got there in person, he took very good care of me, showing me all the features on the car and teaching me how to use them. I loved working with them and appreciate everything that everyone did for me while I was there. Thank you for your flexibility and help in letting my old vehicle stay for a little while til I'm able to go back and get it. Again, Ray and Stanley did an extremely wonderful job and were wonderful to work with.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Had an extremely good experience. Out salesperson Rodney Williams was very good and made the experience quick and enjoyable. They were quick with the process and was also kind enough to show us all the details of the car and let us test drive on the highway

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

I was interested in a suv I called on a regular to ask questions and got answers Charlie was very helpful he seemed to be pretty honest I went there from Washington DC to see the vehicle but didn’t have time to really check it out when I drove it I felt a little vibration and was told it was the tires because it had been sitting so I decided to pass because it wasn’t a warranty and I had to get back to DC didn’t want to take any chances otherwise I had a good experience dealing with Charlie I just wish I could’ve had more time to check it out if I can get someone to go back to check it out I might go back to buy it or if they would put new tires on it to assure me that it’s just the tires one other thing I had to find a bank to purchase a cashiers check because they didn’t finance out of state that was what took up a lot of my time I’d also like to say I wasn’t pressured in any kinda way like big dealers Charlie was very patient

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Very easy to work with. Courteous and pleasant to talk with for questions about the vehicle.

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

Very courteous, attentive and direct. Very respectful and treated me like royalty. Their process was fast and efficient. Everyone in office was was very courteous. Great cars. I’m very happy with my car purchase.

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Was very interested in the car. But they don't deliver. So I couldn't buy it.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Quality car and helpful Dealer. I was very impressed with the truck that we bought and would recommend this place to anyone.

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.