Used Subaru cars for sale in Arlington Heights, IL

This is the only dealership I choose to buy cars from due to customer service provided. Starts with the sales team, Brandon, and it ends with Adam and the finance team. Thank you all for another great Experience.

Absolutely have loved my Subaru Outback Touring. We have the 3.6 and it has not had a single issue after 43k miles. The interior is beautiful in the Touring. The nappa leather has held up surprisingly after my Audi's leather had cracks after only 12k. Love all the features you get with the Subaru and SPACE for the dogs without having to buy a huge SUV. First time Subaru owner after having owned an Audi A4, Infinity QX, Volkswagen Touareg as well as a Dodge. BEST one yet and it's not even considered a luxury brand. Cannot wait to get the next one!

Great service , attentive and friendly staff. Provide description of service provided and needed

I bought this car brand new with less than 10 miles on it; few years later it’s got 50,000 miles and I haven’t had a single issue with it. I feel like most cars I’ve had don’t ever feel the same as they did brand new after you break it in. That is not the case with the Impreza, it feels the same as it did when I first drove it off the lot. This is hands down the best car I’ve ever owned and I have owned over half a dozen new and used cars.

To be clear, the service and the service advisor was great and top notch!!! However, I was not thrilled at all with the 3% extra fee the dealership charged for using credit card. The past couple of years, car dealerships were making money hand over fist with dealer markups on cars and inflating car prices. Now they are charging more fees to customers using credit cards. Not a good look and leaves a bad taste in customers' mouths.

Ample leg room, comfortable seating, great gas mileage, unobstructed view out the front window that allows you to see a wide view of the road and traffic. Very happy with the car. Thank you, Subaru!

Excellent service as always! I?ve come here for 5 years and wouldn?t go anywhere else.

I’ve driven the Forester before and have been wanting one for two years. So now that it was time for me to give up my 2010 Legacy with 222,000 miles on it, I chose the Forester. The dealer is very customer friendly and very competitive in their pricing, even though I paid 25K plus for a four year old car…vestiges of the used car pandemic pricing. The car drives beautifully, smooth and quiet. I am very happy with my purchase.

Excellent service. Great buying experience I ended buying a pre driven car and I am very happy with it

10/29/2022 2 wks ago i bought 2018 forester premium. Overall very happy with the vehicle. It feels solid for a small car.The drivers seat is very comfortable for me. Im 6"0 and weight 230lbs. My only complaint so far is freeway driving. Seems to wander alot and if on grooved payment with wind then it becomes a chore to drive.

Salesman, Todd and all Napleton personnel are friendly, knowledgeable and helpful

Other than normal maintenance & a few recalls, my limited edition Ascent has worked flawlessly, been safe & fun to drive & I have no complaints. This is my third Subaru (Legacy-Forester-Ascent) & they've all been good cars, each progressively better. I definitely recommend this car.

I took my 2016 Outback in for an oil change, and ended up leaving with a 2023 Outback instead. The sales and finance teams worked very hard to make me an offer I couldn't refuse, and I can't say enough about Keith in the Service Department; he's part of the reason why I bought another Subaru. Very friendly and helpful group of people at this dealership.

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Had service done on our Outback at Napleton?s Schaumburg Subaru. I drive 24 miles to this dealership because of Keith Meyers and his team of service technicians. They always do a great job and tell me what needs to be serviced now and what can wait until my next visit.

Love my Forester only drawback is the tires are made of a soft compound and you only get 25k miles then they need to be replaced.

Jorge and Andrew made buying our car a pleasure. We will see them again for our next car and highly recommend you do too. 10 Star service at Grand Subaru! We love our new Outback.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Great place wonderful experience buying my EV 6. The salesman Ali and the management were very Courteus and helpful in my purchase of this vehicle.

Love this Subaru! This is my 6th Subaru and first WRX. The car absolutely flies, not sure what happens at 3500 miles but the Turbo comes into a life of its own. So much power in 3 and 4th gear it is incredible. If you are in the market for a sports sedan test drive the WRX!

I definitely recommend this dealership. I was in the market for a while till I bumped into this one. My car sales man was Jovany. He worked closely with Izzy and Christian to make sure I left satisfied. These gentlemen truly went above and beyond. All very knowledgeable and friendly.

I really like the 2019 Subaru Ascent Limited. I only have a couple of problems. I get complaints from my teenage daughters that the third row seats are so uncomfortable. Not enough room they say. They love the room in my wife’s Honda Pilot more. Another thing that I could do without is the X-Term feature. I never use it and to use it you have to be going slow. I’m not taking my Ascent into the woods or driving in some desolate snowy terrain. Kind of seems useless for what a majority of drivers would really need, i.e. different driving modes instead (mud, snow, etc.)

Great salesmanship!! Shoutout to Pat for being patient and understanding with me while I chose my vehicle! Ask for Pat when buying a car here.

Great quality car ....Only issue I've had is I had to replace the battery way too early.....I read that the factory battery is not that great, so I bought a different kind and have had no problems.....I really don't see why as high quality the car is that it wouldn't come with a top notch battery!

Edward ROLON Angel LUGO was very professional helping getting my new car, I will recommend this DEALER to anyone Well job done. Thank you Edward ROLON

First things first... I view any car as a necessary evil.... I view them as something to get stuff from point A to point B. If I had My druthers I'd bicycle everywere but, since I live in the Berkshires of Massachusetts and as such we get a lot of snow and I can't. The Impreza fits the bill of what I need in a car. I have driven many cars in all kinds of conditions, the Impreza has never let me down. I'll admit it won't win most drag races but if you're looking for safety and reliability look no further. Mine is a lease and is the base model, but is chock full of great and useful features such as lane assist, hazard warning and my favorite adaptive cruise control (which brakes for you as the car in front of you slows down.) I had the first iteration of the Impreza in the nineties and that was good... This is awesome. Before I leased the Impreza I did due diligence by test driving Honda, Hyundai, Nissan and Toyota... The Impreza had most of the features I wanted at the price point that I wanted... Also the only manufacturer that offered AWD on the base model.

Great dealership and personel. I would only say sometime they try to attend more than one customer at a time but overall was a smooth experience.

Lots of safety features. Easy to drive. Very comfortable. I think it is well built . I feel good driving it . A car very much worth checking out

Entered for a car review and exited with a new car. All thanks to Josh and his great professional work, great details and smooth explanation. Glad to be your customer. Excellent service!

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

Service Advisor Mr Sardor, took care of my 30000 miles maintenance of my Ascent. He is very professional and very efficient. He is the person to look for when it comes to service of your vehicle.

My only complaints are, it could use a little more power and a little less road noise. Otherwise, I'm very pleased with my Subaru Forester Touring.

I want to thank Giovani for a wonderful customer experience at Berman Subaru. I brought my Outback in today (8/16/2022) for scheduled maintenance. I am happy to give Giovani a 10 (and more)! I could tell right away that Giovani took pride in providing exceptional customer service. His dress was business casual, his demeanor was so very pleasant, and he provided accurate information, and he listened to my questions without rushing me. Giovani treated me with respect, and I have no doubt this is how he treats all of his customers. I needed to have my car back to me at a certain time, and while Giovani told me he did not want to “over promise” me anything, he would make sure he would do everything in his power to make sure I could get out at the time I needed to. My car was ready for me ahead of the time that I asked! Just a great experience, and I’m so pleased to have been able to work with Giovani!! Giovani’s genuine attitude put a smile on my face! Thank you Giovani!!

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

I just purchased a vehicle from Gabe at Castle Chevy. It was the best car buying experience I’ve ever had. Everybody I worked with was courteous, friendly, and personable. No pushy, uncomfortable sales pitch. The buying process couldn’t have been easier. Gabe is the man and made the entire process smooth from start to finish. I worked with his manager, Jasper, who also was enjoyable to work with. Trae is their finance guy and helped finish the deal. Castle Chevy just made a customer for life. I trust them with my business and my vehicle. They kept their word and went above and beyond to help me find a vehicle.

Spontaneous windshield cracked to 2 1/2 feet in just seconds! No stones seen, without warning, bang. The part cost $850.00 more for eye-sight calibration! Subaru dealer said total cost, around $2000!

Eddie was overall fantastic. My wife and I drove out to Countryside from Chicago to look at a specific used car that they had on their lot. We were hesitant to drive out there as my wife is very pregnant and we didn't want to be stuck in an office closing on a vehicle if she were to go into labor. Eddie assured us that if we decided to purchase the vehicle he would make the paperwork/negotiation portion as timely as possible. We knew exactly what we wanted and needed to make a deal and Eddie worked with the manager and the finance department to make that happen. Couldn't be happier in our new vehicle and couldn't recommend anyone better than Eddie.

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

I was very happy with the way Ibrahim made this process . It only took a couple of phone call and done , next thing i know I'm on a plane on my way to pick up my audi a8 . They had a uber pick me up at the airport car and paper work was ready by the time i got to the lot . I test drove the vehicle like it singed the loan and on my way back to nyc . Thank you Ibrahim for your help in making this process easy ....

This car was exactly what I was looking for. Great all wheel drive system and great performance. Not too bad in gas mileage either for the performance it puts down. I would highly recommend for anyone looking for a fun affordable and practice sports sedan.