very good service. highly recommended very good service. highly recommended very good service. highly recommended very good service. highly recommended very good service. highly recommended
by SpryGuy1 from Haddam, CT
January 2, 2019
This car handles snow with fun! Basically it handles like a charm and there is nothing I would change. I have the Limited w/ Eyesight which I highly recommend. The downside are the HVAC controls. They are not intuitive at all and I find I have to take my eyes off the roads to make simple adjustments. The screen also reflects the sunlight and can be difficult to see at times. Comfort is excellent, front and back, and ingress/egress is great for folks w/o arthritis. Trunk space is also a plus.
I was very please with the review of why I was bringing my Mazda 5 in for other than regular service. Explained my unusual symptom of the surging of the engine when foot on brake. Service jumped in behind the wheel and amazingly enough car did it in drive and neutral, and we were on our way to a solution. Was told there would be no delay to search out a part or low staffing issues with getting the car done that day. And again I was a drop in customer. Got a call about other items that were required to repair or update on my 2012 Mazda 5 pushing 90,000 miles. All was pretty standard and one repair answered why I was hearing a popping sound. Only one mishap. Picked up car before closing on a rainy day, had had wipers replaced. Left the dealer in the rain in lots of traffic. Passenger wiper was excellent. Driver's side wiper sounded like the rubber was solid and just streaked. Got home and went in to make dinner and forgot. Next day went across town for an event and same issues with wiper. Star call to thank me for choosing them and I reported about the wiper. Received a how to possibly take care of the issue as some clay preservative may be on the wiper, xxxx may be on the window. My husband check the wiper and the packing plastic blade protector was still on the wiper. All in all very happy with service and how my car is running. Would have been funny if it wasn't a rainy day. That is the reason for 4 stars, would have been a 4.75 if possible. Simple mishap, but disappointing as wiper blades were very important that evening driving home on a dark and rainy night.
Very Reliable and great gas mileage
by Matt N from Omaha, NE
January 5, 2019
This is the 2nd Legacy I've owned. They are fantastic vehicles, no issues, does better than imagined in snow. I've already purchased my 3rd. The only reason I get rid of them is because I drive 30k miles/yr and I don't like having vehicles over 100k. I averaged about 32 mpg over the life of the car (mostly highway).
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
Fun car with plenty of bells and whistles
by JBrown87 from El Paso, TX
January 14, 2019
I recently made the switch from Audi and couldn’t be happier! The manual transmission makes the drive so much more personal and the complimentary maintenance package/warranty is bar none. I wasn’t a fan of the ostentatious wing, so I went with the wing delete. The options for personalization are endless, so you never have to settle for something that’s (subjectively) an eyesore.
Overall a fun, reliable AWD car that keeps the driver satisfied rain, snow, or shine.
David explained everything really good and gave us a good deal. He took the time to go through all the information that we needed to know in a way that was easy to understand.
Perfect for my needs!
by MissBrook from Ossining
May 24, 2018
Needed something to fit my grandchildren's 'stuff' plus easy for my 92yo Mom to get in and out of. With the price of gas constantly fluctuating gas consumption was a key factor and my 'new' ride averages 31mpg! It's a solid QUIET ride with plenty of pick-up! (Coming out of an Infiniti Q60 I thought I would notice less pick-up.)
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Suabru can't go wrong
by Jitendra from Monmouth Junction
January 12, 2019
Excellent car for safety and performance. A repeat buyer.
Subaru has added latest safety features like Blind Spot Monitor, RAB, Land Departure warning and Excelent Sound System.
Fantastic car dealer, Luke was great. Price was so low I thought it could be a scam but was ecstatic when I learned how transparent they are. They did a full inspection before I submitted the final payment and took care of much more than I anticipated.
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
Excellent customer service!! Staff was so helpful and made the experience so great and so easy. Highly recommend this place if you’re looking for a new or used car.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar
Problem I had
by Jsnsubaru from Clarksville, IN
December 18, 2018
I was driving my 2015 Subaru Legacy to the store, right before I got there I lost all power. I tried to heve it jumped, bought a new battery and had it towed to my house. After two days of research and searching I found a blown main fuse ($6.00)....now absolutely no problems.....just wanted to share
Great customer service,Nader nassif was a great salesman his very knowledgeable of what I wanted to buy, nice person always with a smil. Will be recommending him to my friends.
by The Mayor from St. Louis, MO
November 26, 2018
This car is nuts. I bought it about a month ago and it's an absolute thrill to drive. It's super fast and can get up and go whenever you need it to. The interior is clean, the exterior is mean. I love this car. The only problem I have with it is the stereo. It always looks for an HD version of the station you're listening to but if it's not a strong signal, it will go back and forth from HD and non-HD, resulting in a fluctuation in volume that's pretty annoying. I just listen to music on my phone instead.
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
Recent unexpected repairs
by GREENDALE Legacy Owner from GREENDALE, Wi.
December 29, 2018
Enjoyed my Legacy until recently. With only 65,000, a few weeks ago I had to have my front lower control arm bushings replaced for $500+. Not very happy at all. I have had some pretty bad cars when I was younger and never these replaced. I don’t understand how this can happen I’m a Quality Car. That was in addition to having my headlights replaced at $80+ each. Today I had to have my Legacy towed to the Dealership because a number of lights appeared on my my Dash including the Check Engine light which is never a good sign. Now I have to wait to hear from the Dealership to see much this new repair will cost. Not a great way to end the year or enjoy the Holidays. Really not enjoying my Legacy very much now with all of these repairs with only about 65,000 miles. 😭😳👎
I had an amazing experience as a first time new car buyer! Thank you Cristian our salesman who was efficient, caring, and definitely understood what car we were looking for. I absolutely love my Jeep. Cristian followed up with us after our purchase to ensure we were happy and satisfied. I highly recommend this dealership, everyone is so professional. Jacob the manager was also amazing. Thank you!
My first car
by Amanda from LAKEWOOD
November 18, 2018
I was going to be sure that if I could find a lifetime car on my first attempt at purchasing a car, that I would take full advantage. It looks new, drives great, AWD, and was at an amazing price for it's value. I'm glad I found this car.
Pacific Subaru treated us very nicely indeed. AND they have a caffe latte machine!!! We would have bought our Forester XT there -- if we had known it existed. It's MUCH closer to our home than where we bought it.
Great car, very reliable, funky systems
by clriddle from clriddle
January 11, 2019
I absolutely love my 2015 Impreza, it's extremely reliable in all types of weather thanks to its AWD system. I've never had any issues with performance or with its comfort. My one issue is slight and more surface related, but the screen and the operating system is very wonky. Their standard Starlink system doesn't work very well in this model, although I believe they did a lot to improve it in later models. Small complaint, but otherwise I've thoroughly enjoyed my car and would recommend it to anyone.
Through out the years we’ve purchased other new cars and the paperwork process when purchasing were long. Not with this purchase. We are first time owners of a Subaru and I was amazed in how quick we were in and out the door with our new Subaru! Thanks Milad!
Superior for low back & mobility issues.
by MartiJP from Dayton, Ohio
November 22, 2018
This car met our family needs. Gas mileage is very good for commuting and very supportive for passenger comfort. Wide doors for easy entry for physically impaired passengers, and loads of leg room. Although better than most, the thickness of the descending support for the right arm rest puts uncomfortable pressure on lateral knee bone. Must adjust seat to partially avoid.
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
Hey I just got it home and I’m being optimistic
by Elizabeth is styling from Centerport NY
January 8, 2019
This was a pre-owned vehicle used lightly as a loaner. It looks, runs and even smells like new. And we paid a great price, no BS
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