Tom Wood Porsche did an excellent job taking care of warranty service and installing previous purchase wiper blades at no charge. This dealership is one of the best dealerships I???ve ever dealt with in we on to Porsche???s
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employees. JEREMY AND NEAL, YOU???RE THE BEST!!!!!Thank you for caring about Che???, Malia (her car) and I.
I had a great experience at Falcone from start to finish! Tiffany was super helpful and made purchasing my VW Jetta fun and easy. She was very knowledgable and took the time to show me my vehicles features and how to use them. She also helped me return my rental vehicle which was greatly appreciated!
Being the 3rd Subaru I've picked up from Falcone I walked in knowing Alex (my salesman) was going to get me into the vehicle of my choice without pressure. He was able to walk me thru what model would best suit my needs and all of the new features of the car. I've been to my local dealer up north and was less than impressed. I decided to give Falcone a chance after hearing great things. I made the drive down to Indy and haven't been happier. Thanks to the entire staff that works to keep us customers happy and coming back.
I called this dealership to get new tires on my sons car. I got a timely response and was able to schedule an appointment easily. The service was prompt and the price was right. Would definitely recommend.
I was in pursuit of purchasing the very first car in my life. Naturally I was nervous, excited, overwhelmed all at the same time. But to my surprise, my car buying experience was simply Awesome and Relaxing. All thanks to Mr. Bert Nickelsberg. Bert not only helped me all throughout the process but he did his best to secure the exact vehicle, the way I wanted in time so I wouldn't miss on my financing rate. Right from my first visit to Falcone Automotive along with all the email conversations and till the day I finally purchased my vehicle, the entire experience was just great and smooth. I hope this experience marks the beginning of a good relationship with Bert and Falcone Automotive. Many Thanks to Bert !!
I have leased three new VWs from Falcone over the years and have always had a good experience. Sales staff (especially Steve Lloyd) are respectful of my taste, time and budget, and they seem to really care what customers think of them. I don't get harassing phone calls from salesmen every month or anything like what I have experienced at other dealers around town.
I had my first new car for a month when the ceiling of my garage collapsed on it! It was scratched up and even dented from the dry wall. The staff at Falcone were wonderful. They worked closely with my insurance company, and me,to get the car fixed like new! They completed the job a week sooner than planned saving me a lot of money on the rental car. They cared about me. All Falcone staff have been wonderful. You can certainly see that customer service is a priority in that company!!
We had a great experience leasing my new Subaru! Tiffany was patient and answered all of my questions. She genuinely seemed to genuinely car that I get a car that I want. She never acted like a ???salesperson??? or tried to talk me into a car. She sat down with me and ran the numbers in several ways to make sure I knew all of my options. We will definitely return to Falcone and Tiffany when my husband gets his next Subaru.
Tiffany Compton was so helpful, professional, and friendly! I have had terrible car buying experiences at other dealers, but Tiffany made the experience fun. I will always come to Falcone for my cars as long as I can work with Tiffany.
Had flat in Tennessee and had to replace all four tires to get home. I had the local tire store install four new tires and asked if they could do a 4-wheel alignment, they said yes. I had them do the work and they charged me for the alignment, but then told me they could not get the wheels aligned...that something must be worn. Drove home and then took the car to Falcone and they aligned the 4-wheels without a problem and said the car way fine.
We recently bought a 2019 Subaru crosstrek from Falcone Subaru. And it was the best car buying experience we've ever had. Bert Nickelsberg helped us through the buying process. Once the purchase was completed, he gave is a detailed tutorial on all the great features on the new Crosstrek. I would recommend Falcone Subaru to my friends & family.
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
The buy here pay here program was a silky smooth process. Robert Taddario, Joe Fenoglio, and Tommy Rees were phenomenal in this process. I will be referring anyone to this program at Ray Skillman. Thank you again!!
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