Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
13th "Subby" we have owned
by mmorgan103 from Tucson, AZ
December 14, 2018
Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation
2012 Ram 2500 SLT
Michelle was very friendly and helpful and helped us leave with the truck the same day!
Fun car with plenty of bells and whistles
by JBrown87 from El Paso, TX
January 14, 2019
I recently made the switch from Audi and couldn’t be happier! The manual transmission makes the drive so much more personal and the complimentary maintenance package/warranty is bar none. I wasn’t a fan of the ostentatious wing, so I went with the wing delete. The options for personalization are endless, so you never have to settle for something that’s (subjectively) an eyesore.
Overall a fun, reliable AWD car that keeps the driver satisfied rain, snow, or shine.
Great overall experience. Don was a pleasure to deal with. I am very happy with my purchase.
Don't get it.
by JAnEB.sadlystuck from Willits,Ca
January 1, 2019
We drove the subaru impress sport 2012 off ken Fowlers lot new. Not 3 months later is when problems started we have had struts leak,gaskets blow,6 months in the engine needed to be removed from vehicle due to a massive oil leak. Keep extra oil on hand as oil needs to be added between oil changes, our car just missed cut off for the recall due to this oil problem so you may qualify for free oil changes you should look into that. Our air bag is coming out of the steering wheel which subaru told me they will not fix YOU HAVE TO SERVICE THE AIR BAGS ONCE A YEAR. It's pricy!! My transmission is horrible I lack power randomly, I've had electrical issues somedays i have lights sometimes not sometimes the dash will flash all the warning lights sometimes i have 0 lights in the car at all, it blows out all my driving lights on car so prepare to replace headlights and break lights often. Windows roll down randomly and iv been locked in...YES FOKES IV BEEN LOCKED INSIDE OF MY CAR !!! electical problems DO NOT show when running a diagnosis on the car ken fowler MY DEALER says IF i can't see THE PROBLEM nothing is wrong. SOO You may have to handle electical issues yourself. The car has tire sensors that stop shifting if you run over anything and need a patch on 1 of your new 800.00 set of tires you will need a new set of tires or if you decide to patch the new tire you'll be driving with a screw driver in your emergency shift button. Classy! The car doesn't hold an alignment so your tires wear quick. So if you are buying for the safety and reliability of subaru. I WOULD STRONGLY RECOMMEND DOING YOUR RESEARCH.!!!!(with your insurance too) I wouldn't recommend subaru to anybody. I never thought I would have to dump so much money into a new car. your just buying the name not the quality they were once known for.
Staff didn't seem to know how to check in a car on early bird drop off. We filled in online appointment with what we wanted and a form and they still didn't seem to know what to do.
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
I had a pleasant experience with Stevens Creek Subaru at this purchase - the 2018 Forester - especially was being served by Roy Almeyda (the Internet Sale Person). He was kindly provided info that I asked for in a timely fashion, even when He was on his day off. Meeting Him in person was another pleasure surprise - He treated his guest with great respect. He made the test-drive so fun. He pointed out how beautiful the Color of the car that selected. He coolly explained what is the expectation and the meaning of getting the ePrice to avoid all of the hassles of bargaining. Working together with His Manager, both were so kind and hearted and have made my purchase went thru as quickly as smoothly as they could. I would like to thank you so very much to Roy Almeyda and His Manager. They are exceptionally great people and I am so lucky to have them served at this purchase. - I would highly recommend Roy to family and friends - With My Sincere and Respect!
Best overall value you could ask for
by Richard from Buffalo, Newyork
November 5, 2018
this vehicle is very exhilarating and it makes you wanna drive spiritually at times. One of the most Comfortable rides I’ve been in and is the best overall car you can get for this price range
Excellent Customer Service. My concerns with addressed and taken care of quickly and efficiently. I would highly recommend this Subaru dealership to my family and friends to purchase their new vehicle and with their service needs.
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
Pleasant and quick. Much better than these surveys that require a minimum of 20 words so many filler words have to be added to say thank you.
by WRX Owner from New York
January 9, 2019
Drives like a dream. Can be a daily driver, and a nice calm ride. Also can have fun, and not beat on the car. Just fun, safe, and solid car. It's price point is really aggressive, for the quality of this cars performance. Interior is not "luxury", but the driving experience is amazing.
From front to rear inside and out this vehicle is great for a small SUV. Ours has Eye-Sight which is a great safety tool. Add the radar cruise control, navigation and heated seats and this is a hard to beat vehicle for the price.
Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
A DISAPPOINTING CUV.
by METS FAN from BROOKLYN, N.Y.
December 4, 2018
THIS CAR HAS DEVELOPED TOO MANY PROBLEMS; TWO ARE RELATED TO THE A/C SYSTEM; OTHERS ARE RELATED TO WHEEL BEARINGS, AND AXLES. THE VEHICLE MAKES "POPPING NOISES" IN THE DASHBOARD. IN ADDITION, THE REAR HATCH DOESN'T GO UP ANYMORE WITHOUT HELP, AND THE EXTERIOR MIRRORS MOVE AROUND INSIDE THEIR FRAMES WHILE DRIVING ON THE HIGHWAY.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
by The Mayor from St. Louis, MO
November 26, 2018
This car is nuts. I bought it about a month ago and it's an absolute thrill to drive. It's super fast and can get up and go whenever you need it to. The interior is clean, the exterior is mean. I love this car. The only problem I have with it is the stereo. It always looks for an HD version of the station you're listening to but if it's not a strong signal, it will go back and forth from HD and non-HD, resulting in a fluctuation in volume that's pretty annoying. I just listen to music on my phone instead.
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