Best dealership in Bay Area. The facility is extremely clean and modern.
by WRX Owner from New York
January 9, 2019
Drives like a dream. Can be a daily driver, and a nice calm ride. Also can have fun, and not beat on the car. Just fun, safe, and solid car. It's price point is really aggressive, for the quality of this cars performance. Interior is not "luxury", but the driving experience is amazing.
Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
Suabru can't go wrong
by Jitendra from Monmouth Junction
January 12, 2019
Excellent car for safety and performance. A repeat buyer.
Subaru has added latest safety features like Blind Spot Monitor, RAB, Land Departure warning and Excelent Sound System.
Very good cars. The guy who sold me the car was very helpful and professional. I would definitely check them out again in the future if I need any other cars.
Still getting to know the new vehicle, but happy!
by NewToSubaru from Howell, Michigan
January 3, 2019
This car is meeting all of my needs, with only a few minor tweaks needed from initial purchase - and the seller (a dealer) has been fair, friendly, and open to offering good service packages to accompany sale. Glad I found them through Cars.com filtering options.
Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
by SpryGuy1 from Haddam, CT
January 2, 2019
This car handles snow with fun! Basically it handles like a charm and there is nothing I would change. I have the Limited w/ Eyesight which I highly recommend. The downside are the HVAC controls. They are not intuitive at all and I find I have to take my eyes off the roads to make simple adjustments. The screen also reflects the sunlight and can be difficult to see at times. Comfort is excellent, front and back, and ingress/egress is great for folks w/o arthritis. Trunk space is also a plus.
Most of the people looks happy working there . The sales manager John is very kind and experienced. We are happy that the problem is solved
All the fun of a 911 for 1/3 the $
by Schlalick from Tupelo MS
October 30, 2018
I can’t believe this car is so cheap. I thought about buying one for 18 years but just never got around to driving one till last month. I had been shopping for a new Volvo V90 R Design T6 but was afraid I’d miss the manual transmission. So, I took my wife’s advice, drove 90 miles away to a Subaru dealer and was hooked as soon as I cranked it. Seriously.
I’m a realtor, so I drive a lot. This car puts a smile on my face every time I get in it.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Great on gas, powerful 2.5 4.0 engine sharp lookin
by Morning DJ from Albright, WV
October 21, 2018
Its a fast car, comfortable ride, well taken care pre owned Impreza. Excellent condition and played an excellent price from an excellent dealer, B&J Auto sales in Tunnelton, WV.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
High tech, good looking, efficient, safe, stylish.
by 316Kyle from Wichita, KS
November 5, 2018
The Impreza equates to an inexpensive vehicle with great safety and economy along with more bells and whistles than other brand vehicles in the same price range. The vehicle holds it value better than most brands and cost less to own over time.
Ric Dickerson and Jay Cho we’re both amazingly helpful during my buying process. They both made me feel very comfortable and supported, and worked with me to meet all my needs. I highly recommend the Capital Subaru to buy your new Subaru!
I feel secure in my Outback.
by Katydid from Cape Cod, MA
January 3, 2019
This car is superb in snow. I have to drive to a hospital for work and need a reliable vehicle. I have found comfort, ease of driving, and security in this SUV. I highly recommend it.
Great overall experience. Don was a pleasure to deal with. I am very happy with my purchase.
Don't get it.
by JAnEB.sadlystuck from Willits,Ca
January 1, 2019
We drove the subaru impress sport 2012 off ken Fowlers lot new. Not 3 months later is when problems started we have had struts leak,gaskets blow,6 months in the engine needed to be removed from vehicle due to a massive oil leak. Keep extra oil on hand as oil needs to be added between oil changes, our car just missed cut off for the recall due to this oil problem so you may qualify for free oil changes you should look into that. Our air bag is coming out of the steering wheel which subaru told me they will not fix YOU HAVE TO SERVICE THE AIR BAGS ONCE A YEAR. It's pricy!! My transmission is horrible I lack power randomly, I've had electrical issues somedays i have lights sometimes not sometimes the dash will flash all the warning lights sometimes i have 0 lights in the car at all, it blows out all my driving lights on car so prepare to replace headlights and break lights often. Windows roll down randomly and iv been locked in...YES FOKES IV BEEN LOCKED INSIDE OF MY CAR !!! electical problems DO NOT show when running a diagnosis on the car ken fowler MY DEALER says IF i can't see THE PROBLEM nothing is wrong. SOO You may have to handle electical issues yourself. The car has tire sensors that stop shifting if you run over anything and need a patch on 1 of your new 800.00 set of tires you will need a new set of tires or if you decide to patch the new tire you'll be driving with a screw driver in your emergency shift button. Classy! The car doesn't hold an alignment so your tires wear quick. So if you are buying for the safety and reliability of subaru. I WOULD STRONGLY RECOMMEND DOING YOUR RESEARCH.!!!!(with your insurance too) I wouldn't recommend subaru to anybody. I never thought I would have to dump so much money into a new car. your just buying the name not the quality they were once known for.
Nice, clean facility. Pleasant and knowledgeable staff. Repairs done right and on time.
Haven't been excited to drive a car in a while
by B&M from Suburbs
November 27, 2018
We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!
This is the first vehicle that I have ever purchased from Carlsen Subaru. Bret McElroy is an amazing person to work with. He answered all my questions promptly and was very friendly to speak with.I can honestly say that he made my experience painless and helped me out so much when I was looking for my 2019 Subaru Outback. Super great guy and I would highly recommend him to all my friends and family. Everyone I came in contact with at Carlsen Subaru was very friendly and outgoing. All around great experience. Thank you!! I love my new Subaru Outback.
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
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