I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
A lot of functionality for the price
by JamesP from Peoria, AZ
January 21, 2019
The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
Best all around car money can buy
by CV303 from Western NY
October 28, 2018
It does everything and is super fun to drive. Very reliable and great in all weather. Spacious as well. Would buy over and over again.
Reasonably priced truck, running well after a week.
by rdnckasian from Denver, CO
August 10, 2018
I have owned this car for almost 4 years now and love it. I'm almost six feet tall and I fit comfortably inside it though if someone is behind me they may be a bit scrunched up. If you're a smaller person you'll have no problem fitting into one of these. Car handles great, the AWD is great for Colorado Winter Driving. Never had a problem there. Only minor complaint is that I can't see the end of the hood so I've hit a couple of curbs in my time. With it being smaller and shorter than the outback, the hatchback version is great for getting around some of the narrow streets here in Denver and the car can fit a surprising amount inside of it. Would highly recommend the vehicle.
No pressure sales team who were very helpful with all the questions that go along with buying a pre-owned vehicle. The sales manager Mike gave us a great deal and took care of any issues we found with the vehicle.
by tara12928 from burnham maine
December 8, 2018
Drives nice but, would like more options. It would be nice to have more power options. It would be nice for the car to have a sun roof and electric seats.
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
Carmax was very professional and great at helping me out with the car buying process.It was my first time getting a new car so they were a great help .They had me in and out with a car in no time .
My first car
by Amanda from LAKEWOOD
November 18, 2018
I was going to be sure that if I could find a lifetime car on my first attempt at purchasing a car, that I would take full advantage. It looks new, drives great, AWD, and was at an amazing price for it's value. I'm glad I found this car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It's OK but I miss my old Honda
by Meowcat from Newmarket
November 7, 2018
It's fine. I like the heated seats. But not enough pickup and there's persistent issues with rattling noises in the car. My 1997 Honda was not this bad! It handles well in the snow. It's reliable so far. But I wish I hadn't bought it.
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
Great value car for my college graduating son.
by OlDocJeff from Osawatomie, KS
November 19, 2018
Great value. Good mileage. Stylish. . .and its a Subaru! Our last 2001 Impress lasted 3 times longer than I expected so hoping to get same use out of this one.
This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.
Awesome coz service was fast and the agent was very nice and accomodating.
So far, so good!
by GoYanks from Charlottesville
January 28, 2019
We looked for a smaller SUV, and the Subaru was a pleasant surprise. Aside from the fact that it comes with known Subaru reliability, it's fun to drive. The standard equipment is almost TOO much!! The safety features are incredible ( especially vs most American vehicles ). I would definitely recommend this vehicle to others!?
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
by austinsamb from Chester Springs, PA
November 30, 2018
Good small family car. Wasnt as stable as I thought it would be on highways next to big cars. Maybe because it is a small car and the wheelbase is small.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Most reliable car I’ve owned
by Shcglassman from Ukiah, Ca
November 15, 2018
This is one of the best all round car I’ve owned!
I would recommend a wrx to anyone that is looking for a sedan that has the feel of a sports car.
Went in for an oil change and free multi point inspection. I received the inspection report at the end and everything checked out. However, I know for a fact that I came in with my windshield washer fluid light on and it came back on while I was on the road. Their report said that all fluids (including the washer fluid) level was good. If they made this up, not sure what else they made up on the report.
So far so good, only own this for 5 days.
by SuzyQ from Bayside, NY
January 24, 2019
So far so good I haven't had it long enough to say. Only 5 days.
Drives great still getting to know all the bells and whistles.
I Just bought a new 2019 RXH 450, no pressure no under handed gimmicks to get me to sign, this is where I'm going to buy all my cars now!
Haven't been excited to drive a car in a while
by B&M from Suburbs
November 27, 2018
We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!
This is the first vehicle that I have ever purchased from Carlsen Subaru. Bret McElroy is an amazing person to work with. He answered all my questions promptly and was very friendly to speak with.I can honestly say that he made my experience painless and helped me out so much when I was looking for my 2019 Subaru Outback. Super great guy and I would highly recommend him to all my friends and family. Everyone I came in contact with at Carlsen Subaru was very friendly and outgoing. All around great experience. Thank you!! I love my new Subaru Outback.
This is my first Subaru and I love it.
by neila jean from Salt lake City
December 26, 2018
My Subaru has all that I want or need. I am very impressed with my impreza. She is easy to drive, safe and has all wheel drive.
Salesman was very knowledgeable and patient with us. Good follow up
Amazingly gratifying driving experience
by Papa K from New York, NY
January 12, 2019
Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility
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