i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
The Parts Department was very helpful. One of my hubcaps fell off while driving (probably my fault), and the employees kindly gave me a used hubcap for free. They were funny, too. The Service Department then replaced my hubcap quickly. All of the staff at Grossinger Toyota North are quite friendly, knowledgeable, professional, and very pleasant. They make the car repair experience much easier and much less stressful.
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
We went to Northbrook Toyota to look at Rav4 options. We met with Larry and he could not have been nicer! He made the whole process easy to understand. We have been going to Northbrook for years and will continue to do so, Thanks Larry!
Take a look around you. This is truly an amazing place. A car dealer and service center that really cares about its customers. The thousands of pictures that line these walls is a testament to how well customers here are treated. The vast majority of all these people are repeat buyers. They continue to come back because they realize that they are getting a high quality vehicle at a very fair price with excellent service that’s provided for the life of the car.
My family has been doing business with Saccucci’s of Schaumburg for 17 years. During that time we have purchased a total of 8 cars and had all of our service work done here. We trust them explicitly. It is like having a member of your family in the car business. We can’t count the number of times over the years that Bill has help us out during an unforeseen incident. Bill and his stall take great care to make sure that you are treated properly and with great respect. They really care about their customers.
It always amazes us how much joy Bill gets when you come to pick up your new car. He is just so enthused to take your picture and share in the excitement of you getting your new car. We most highly recommend Saccussi’s of Schaumburg for all your automotive needs. They are definitely are not your average car dealer.
With thanks and admiration,
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle
I am completely satisfied with the service there. Aldo is fantastic, extremely helping and very trustworthy. I definitely will be coming back!
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