David Gardner has assisted us to decide the ultimate Lexus appropriate to us, from an LS in 2007, to making a different decision when the time came - it was only me. Sure, it's different, making decisions newly alone, but David has deserved the Henry loyalty. The decision of what's best for me? Sure, that can seem intimidating - Thank you, David, for always making me feel like Northside is family. Because of your personalized attention to what you have perceived most suitable for me, every time there has been a decision to make, the one you suggested - the Lexus RX450, the only one I drove was perfect and the decision was no problem. To have a personal representative as David is, is so excellent. I have said for several years now, "Where David Gardner is, is where my next automobile will be". When it comes to automobile decisions, feeling that we are special and individual - it's priceless to keep being shown that we are individuals and that David is tuned in to individual wants and needs. Again, decision time, and different considerations and options this year. There is no question who to inquire for help through the newer options, and information why, about each model. My "go to" person who is wisely capable and empathetically comfortable to trust in every way. I believe this is standard for Northside - I can know with confidence about David. It's nice to be able to say in writing, Northside has highest standards in every way and earns loyalty. David Gardner was our first sales person here, and we have referred him many times. From Service, and every contact - Dean in Service, Melissa in showing us how to use and enjoy all the features..... never less than 5 Stars here. From Chrysler to Mercedes to Lexus - never considered any other automobile again. Always Northside, always David Gardner for the Henrys, Every experience here has been excellent and satisfying. This will be the fifth Lexus from Northside and from David. First time ever to develop such loyalty....I love how they make the experience feel like a privilege. Coco Henry
2013 Toyota Avalon XLE Review
Best toyota we have driven.
by Wayne from Conover NC
March 5, 2019
5
We have owned Toyota's for 39 years and loved them all. Still have a 1988 Toyota 4x4 with over 310,000 miles. Looks and drives great. This Avalon is great, love it just like I did my 1986 Cressida wagon. Would recommend to anyone.
Let me start by stating that I don't do reviews. However, I was so impressed with the fast , efficient and friendly service bestowed upon me by Lydia Farias and her team of professionals that I must take the time to give them all "kudos" here. I told Lydia what I expected for my trade in and that I needed the 0% interest/0down/72month deal to make this happen. She delivered in less than 3 hours along with her financing associate , Jennifer Welch. No haggling or awkward pressuring just straight talk business. This in spite of the fact that unbeknownst to me, it turned out that the "low mileage"2012 Camry I bought in 2013 from Don McGill had been wrecked and repaired before I bought it! (very embarrassing) Lesson learned. Never mind the year or how low the mileage, "GET THE CAR FAX!! Regardless of this problem, Lydia was still able to make the numbers work for me. I am truly pleasantly surprised with my car purchasing experience @ Hass with Lydia and her team. They are all a valuable asset to that dealership!
2016 Toyota Avalon XLE Premium Review
Most quiet, comfortable and easy to drive vehicle
by TennVols from Humboldt, Tn
March 31, 2019
5
Great vehicle. All great features. Many features, I was not aware of until they just appear. I would highly recommend this vehicle to anyone looking for a luxury vehicle.
I recently purchased a 2016 Toyota Corolla to take advantage of the awesome deal currently going on: 0% interest for 72 months. Bo was awesome and helped me every step of the way. I traded in my first car, a Corolla, and Bo took all the necessary steps to make sure I was getting the best car for ME, and the best deal. He even took my Fiance on a test drive for a 4Runner, which will eventually be our next purchase. Knowing we weren't going to buy a 4runner, he still took time out of his day to accommodate us and all our questions. When we decide to trade in my Fiance's 2013 Tacoma, which we also bought from Bo, and upgrade to a 4runner, we will once again return to Bo at Free Haas Toyota World in Spring. Go see Bo, for all your car needs! He's the best and will help you out in more ways than you could ever imagine!
2018 Toyota Avalon XLE Plus Review
Affordable Luxury
by GM never again from Minnesota
February 12, 2019
5
My 2018 Avalon Limited has 8k miles on it so far. It's not as roomy as the Buick Lacrosse or Chrysler 300m I had in the past, but its more fun to drive and much more dependable. Better mileage too.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Toyota Avalon XLE Review
Big disappointment
by Toyota fan from Grand Blanc, MI
May 2, 2019
3
Well, it is a Toyota so I bought a 2019 Avalon XLE Hybrid primarily for its reliability. However, it has two major flaws. Firstly, it is supposed to provide 43 mpg, but actually it is a lot less. Currently, it is 34.6 mpg. Secondly, for a pretty luxurious car I expected it to have all the safety features for which Toyota is famous. Unfortunately, it turned out that it is missing Intelligent Clearance Sonar and Parking Assist. When I called Toyota and asked if these features could be installed, I was told that it was too complicated. Big disappointment.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Toyota Avalon XSE Review
Great except for NAV
by John1763 from Lexington, Ky
April 27, 2019
4
Getting 46mpg, hybrid xle - only problem, nav is terrible compared with my previous 4 Prius. Apple play a bad choice. Use both IPhone and Note 9 separately, but nowhere near satisfaction. It took 5 trips to dealer to initially set up NAV.
I just bought a Lexus RC 350 F Sport from Oasis Park & Sell. It was a fantastic buying experience. Sal, the owner was great to work with! It is not like buying a car from a large car dealership, where they play all the games of taking your offer to their sales manager 3 or 4 times and then putting the high pressure sales pitch on you. at Oasis, you are dealing directly with the owner. We found Sal to be very honest and he gave us the absolute best deal he could. The whole process was very easy and I came back the next day to pick up my car and he had detailed it and it looked beautiful ! He even threw into my deal free car washes for life! I couldn't be happier with my new car and the buying experience at Oasis. I would highly recommend purchasing a car from them.
2013 Toyota Avalon XLE Review
I really look good in this car! It's hot.
by Ms Margaret from Pass Christian, MS
January 13, 2019
5
Love driving our Toyota; gets about 29 mpg. city and feels very safe with the "warning beeps" if a car is coming up alongside you or is too close. when backing up. Legroom is ample front and back. Heated front driver & passenger seats are amazing. Back up camera has me spoiled. Everyone who drives this car tells me how much they love it.
My experience With Sal from Oasis and Walley from Uptown motor sales was the best experience I've had buying from a car lot or dealership for that matter. I got a fair deal on our trade in and an awesome deal on the CTS-V coupe. We absolutely love our new car.
2012 Toyota Avalon Base Review
A comfortable large sedan that looks pretty good.
by Dan from Aurora Illinois
July 28, 2018
5
Everyone in the family is tall and this car has front and rear legroom that you find in very few cars. I wanted to avoid vans and SUV’s so I spent a long time looking for the right Avalon. This model was downsized after 2012 which is very disappointing.
I had purchased a 2017 QX60 from this location and the experience was excellent. The person that I was working with was Berj and I really felt that he went above and beyond in helping me find the car that I wanted and at a very good price. If you're fortunate enough, try to ask for him because he will take care of you. There was no pressure during the whole process from the start to end. Even at the Finance Manager's office, paperwork went through very quick (less than 30 minutes) and yes, additional things were offered but I didn't felt pressured at all to get anything that I didn't want.
If you're looking for a car, this is a great place to start. As with all purchases, always get a second opinion/price at a different location so that you're be able to compare but definitely include Southwest Infiniti as one of choices.
This review was for only the purchasing of a new vehicle. I will update it through time with my experiences from their post sale and the servicing of the vehicle.
2018 Toyota Avalon XLE Review
Best vehicle ever!
by Chris B from Barrington, RI
April 28, 2019
5
Very comfortable, reliable and great value. Honestly I don’t think you could buy a better vehicle at any price! This is basically a Lexus with a Toyota badge. If you are looking for a great ride, reliability and value this is your car.
This car has meet all my needs and I have enjoyed driving this car. the reason that I’m selling this car because I’m graduating and traveling back home
Benjamin was very thorough and helpful. Dealer helped me w/transportation as well. I had an excellent buying experience and recommend Tejas to other car buyers.
Excellent the only thing is the drive but that's because I live far
2000 Toyota Avalon XLS Review
Another great Toyota!
by Avalon lover from Clermont
May 11, 2019
4
Luxury car, very spacious, leather interior, smart V6 engine, runs perfect!
I guarantee you that you are getting an excellent reliable car for the money!
We bought a Toyota Highlander for our daughter. They made us feel very comfortable during the whole process. Their lot and their cars were emaculate. Very friendly people. We strongly recommend this business. KC
2008 Toyota Avalon Limited Review
Magnificent
by Fishlips723 from Windham
April 11, 2019
5
This is our second avalon for my wife , first was a 2001 with 168k miles which we sold to a high school kid cuz her parents wanted a reliable car for their daughter.
Absolutely the best bang for the buck (any year avalon). Reliable, beautiful,roomy, powerful and luxurious.
My wife puts snow tires on the car in the winter and this car (as did the 01) goes through anything up here in NH that mother nature wants to put us through.
Another great point most people dont think about is that you dont have to waste money on premium gas like you would have to with most other luxury vehicles (25-30% savings in fuel cost). I know this pain, my car is a yukon xl denali that needs premium gas and gets 13 mpg.
If you are thinking about buying one, there is nothing I can think of to discourage you.
Salesperson was excellent. Purchased a cash car for my son to use at college. Great first car for my son. They are professional, courteous and knowledgeable. I recommend everyone to purchase from Autogreen USA !!
2004 Toyota Avalon XLS Review
Favorite car I've ever had
by lmollet615 from Marietta, GA
December 4, 2018
5
This car has been nothing great of a miracle. I got it with 58,844 miles and a year and a half it sits at 85,000. Never has failed me, always dependable and my favorite car I've ever had other than my 95 Escort. Reliability is a factor in me deciding my favorite car and it has been just as reliable as my Escort in every way. Have had to do brakes and coolant overflow tank, but that is preventative maintenance. Never once have I turned the key and it didn't start. Great first car or something if you're looking for something that is reliable. Got it from Marietta Toyota in Marietta, GA and one of the best purchases I've ever made.
Helfman Dodge Chrysler Jeep Ram FIAT Alfa Romeo Maserati Review
Great experience working with Gene Smith
by Andrew+Liz from Houston Tx
November 5, 2018
4.8 (300 reviews)
My wife and I visited Helfman Dodge next to Ikea during our search for a new car. We met Gene Smith who was a true pleasure to work with. He was knowledgeable, friendly, helpful and not at all pushy. I am sorry we did not buy our new car from Dodge because I felt Gene did a great job earning our business. In the end, for us, a different brand of car more fully met our needs. But our experience at this dealership with Gene was worth the effort to write a review. Thank you Gene.
2019 Toyota Avalon XSE Review
Not your Grandma's Avalon: Stealth Lexus ES 350!
by Libreez60 from Charlotte, NC
May 10, 2019
5
As a realtor, I needed a large comfortable sedan that was luxurious yet performed well. The Avalon Touring, essentially a Lexus ES 350 F type minus some frills for $11K less, delivers. 0-60 in under 6 seconds, 301 HP from a smooth V6 mated to an 8 speed automatic, all the safety and convenience features available. Plus the 4 mode driving selector that transforms the car from a relaxed cruiser to a very sporty car that is nearly Audi-like in handling, throttle response, and steering. Drive this car and forget what the previous version focused on. This new Avalon is for younger drivers that aren't ready to retire!
Recently took my F-250 in for service for the 2nd time in the past 3 months and I couldn't be happier with the customer service I received. My first experience was for an oil change. I was in and out in less than 45 minutes. My 2nd experience with the service department was as equally pleasant. Thanks for the great service and keep up the great work Tommie Vaughn!
Sewell Cadillac is the most amazing Cadillac dealership! I just truly cannot say enough wonderful things about them. I have owned a Cadillac for the last 11 years. I don’t think I would get any other car for so many reasons. The customer service is just outstanding. Everyone is so helpful and attentive. Matt Mowrey always goes above and beyond and he should be recognized. The service department shines. Every single employee is so dedicated to their job and they run like a well oiled machine. There is never any waiting around or wondering what is going on. You are always taken care of like a queen or king. The communication is superb.
The waiting area is always so tidy and nice. There is tv, drinks, snacks, whatever you want. They make you feel so comfortable.
The dealership is always sparkling clean, even the shop... it’s insane!
People are always holding doors open for you, greeting you, making sure you are taken care of, getting stuff out of your car and transferring to the complimentary loaner they provide, which is always so nice.
Thank you Sewell for taking care of me and my family and of course my beautiful Cadillac Escalade. We love y’all and appreciate you ¿¿
2018 Toyota Avalon XLE Review
Most comfortable car
by Sonu from Findlay OH
April 15, 2019
5
It is one of the most comfortable cars I have ever owned right after my Lexus. Toyota is the brand you can always trust, period.
My salesman Ken was very kind and helpful with understanding my needs and wants. The journey was a bit rough the first year, 2017, having to wait one whole year to buy this car, because of the damages done to it by the toyota repo man, which should of never of happened. Moving forward, when it was sold back to me by toyota, I did not know nor was I informed that the vehicle was damaged by the repo, during the re-purchasing of this vehicle that is. Now having to eat $5,919.00 and be upside down, and plus the price of another vehicle, is the bad news. Now, financing $29,834.46, Because I wanted to be happy with my vehicle, so I got the this one. I am Not 100% happy with the deal , but I am hundred percent happy with the car! thank you Ken
2019 Toyota Avalon XLE Touring Review
Second Avalon
by trekkie2525 from Cameron, NC
May 1, 2019
5
Car met my expectations, except my previous one had more tint on the windows and the ability to lock the door from the outside without the key fob in hand. Truck is smaller, but the back seats do fold down.
My experience was epic with these gentlemen who worked with me regarding my needs for a new vehicle. Terrance Dixon was the sajesnan who greeted me as I exited my car and initiated professional communication with me asking the necessary questions to see what was required to earn my business. Mr Courtney G. then stepped in and also assisted being a dedicated member of the team. We went through the numbers and the gentlemen were adamant about me taking a vehicle and driving it for the experience over night. I declined, but that spoke volumes of their trust and dedication to gaining my patronage. We decided on a vehicle and it was the general manager; Michael Hartmann, who remembered my after 2-3 years of stepping into DonMcGill initially inquiring about the Tundra. Mr. Hartmann went in and worked with the guys and found the perfect vehicle for me. Spanking brand new Toyota Tundra Texas Édition w/ all of the bells and whistles I needed to carry out my daily functions as an Agriculture Advisor in the Katy ISD district. With the hundreds if deals that Mr. Hartmann works and handles, he was conscientious of what I needed after all if the time had passed since I stepped foot in the showroom. THIS is paramount of Customer Service and what truly attracts customers like myself to new businesses. I come from a die hard, dedicated FORD family .... but the experience with these 3 gentlemen really turned the tide and as they welcomed me to the Don McGill Family, I know I am in the perfect place now. Even though I had my own financing, the gentlemen were respectful of my wishes and did not present any options in any pushy manner. Chris Fernandez was also instrumental in my purchase by providing my documentation via usb drive (classy) as well as went thru options for any future purchases I could possibly have with Toyota!
My car died unexpectedly & my son has been helping me look for another 4-wheeled companion, which can be a daunting experience. I need a good quality used car. We saw two cars advertised at Don McGill-Katy. At least one of them was through the USAA Buying Service & we where definitely interested in looking at it. When we arrived, a young lady that was leaving, ask if we needed help, turned herself around & made several calls until she located just the right person to help us. Alvin joined us & soon we were test driving a 2012 PriusV. I have owned this brand before, just not a ???V???. However, even though it gets a bit less gas mileage than the Prius, it???s gas savings is still pretty impressive! And the comfort factor alone was amazing! I have a back problem, which it took care of, & even the back seats recline for the comfort of my friends! It ran like a dream & that was confirmed today, when my personal mechanic said it was top notch! Alvin was absolutely perfect in his negotiations for us, we have so enjoyed doing business with Don McGill-Katy. Two small things that has nothing to do with my purchase or how much We enjoyed Alvin: Suggestion 1.-Send someone with design & vision abilities to find you something to replace the paper boxes your sales folks have to stand on in an otherwise tidy looking office! Suggestion 2.-Think about hiring someone to look at your inside showroom setup & show off your wonderful vehicles leaving room for everyone to breath, as well. Thank you so much!
2019 Toyota Avalon Limited Review
Beautifully engineered
by Joe P. from H.B. mi.
April 25, 2019
5
I'm picking mine up this Friday so excited. I currently own a 2011 tundra and plan on keeping it as well. Once I drove this I had to have it
Harry Behringer did a great job at getting my truck in and out in a good timeframe. Have been using this dealership since 2003 with my first truck and now with my 2013. Thanks Harry
2018 Toyota Avalon XLE Premium Review
Top Notch Car with Second Rate Navigation System
by Wherearewe? from Alexandria, Va
January 30, 2019
4
I love the car. It performs, is comfortable, no mechanical trouble at all, many drivers aids - lane monitoring, automatic dimming of lights, etc. However, the nav system, which only works through a phone is a distraction, and often will not function as expected.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.