Setting the bar to new high levels
by Eduardo from Vienna, VA
November 5, 2018
1. Staff at door was there and immediately got to my car, getting the information and pointing me to the available check in desk.
2. The check in was quick and accurate, without having to go through seventeen different forms or computer screens to find my appointment.
3. Waiting area was clean, light, and had room to relax and/or work. No elbow jamming in uncomfortable chairs. The staff also made sure I needed shuttle service when I went to get a drink.
4. Service was prompt and efficient.
5. Check out was done quickly and in a nice manner. Had a nice conversation, including the largest amount someone paid in cash.
6. Car was in the spot stated, with the seat in the correct position.