Jim Feinstein and the Team treated me as a VIP!!
November 6, 2018
I went through the Costco Auto Program so I didn't have to negotiate with a sales rep from the dealership. I research many dealerships on Yelp and dealerrater.com, however, I never bothered to search Tustin Mazda because of their location. After test driving the Subaru Forester and the Ford Escape, I felt the Mazda CX-5 was more suited for me. At the 1st Mazda dealership I went to... as we were working out the deal, (even had the documents drawn up) some things the sales rep was saying (and then back pedaling) may me bolt and search elsewhere. I decided to broaden my search on Costco Auto because I was looking for the CX-5 GT with Deep Crystal Blue Mica and Black Int. I received an email from Jim Feinstein from Tustin Mazda and assured me he can get the CX-5 GT exactly how I wanted it. Jim later emailed me the price of the car and the paper work for a pre-loan application. I told Jim I needed the car before the LA City Sales Tax goes up 1/2% on July 1st and he said no problem. Within 2 or 3 days the car arrived at Tustin Mazda and on June 29th I drove away in one of the most beautiful SUVs I've owned. This car is in line right behind my 1972 Chevelle and my Mazda RX8. Jim was a pleasure to work with and everything was up front and transparent. It was liking going to an Italian Restaurant and getting 5 star service!!! I would definitely recommend Jim Feinstein and his team to my friends. As for the CX-5 GT....It's awesome with the safety features, the Bose sound system and I just love pushing a button to start the car. Also, as for my car insurance, I'm paying $200 a year less than our other car which is a 2010 Toy Rav4....I was told by insurance agent because of all the safety features.... #BeSafePayLess!!