Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employees. JEREMY AND NEAL, YOU???RE THE BEST!!!!!Thank you for caring about Che???, Malia (her car) and I.
Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employee. JEREMY AND NEAL, YOU’RE THE BEST!!!!!Thank you for caring about Che’, Malia (her car) and I.
Our salesman was very knowledgeable, kind, and most of all, he listened while I ask questions!! He professionally answered every question immediately without googling first. He stated that he has loved cars since a child and his knowledge proved that he understands the importance of knowing his product.
Got a very nice car for a very nice price. This is my second Camry from Ed Martin Toyota and it probably won't be the last. My salesman, Fred Holmes is a big part of choosing Ed Martin as a dealership. He listens and helps make choosing a car stress free.
I worked with Mohamed to purchase my 2018 Toyota Camry all the way from Florida. Mohamed did an excellent job making sure my car buying experience was simple and hassle free.. I couldn???t ask for a better sales representative.. Thank you Mohamed for your assistance you were excellent..
Fred was a delight to work with. He provided great customer service, which included scheduling a time to test drive, a time to answer a few follow-up questions, and a time to make the purchase. Fred was friendly and made this car-buying experience a good one. Lindsey made the financing process simple and easy to follow, which made this step of the car-buying experience hassle-free. Overall, I was more than pleased with the experience that I had with Ed Martin Toyota for this purchase and would certainly recommend them to anyone in the market for a vehicle.
Mohamed talked to me before I came in and was ready when I got there. Showed me the vehicle and let me drive it on my own. When I got back I told him my price and I got it with minimal back and forth. They got me in and out as fast as they could! I noticed a strange noise the next morning but it was no problem. I dropped it off, was given a complimentary loaner, and the vehicle was fixed at no charge to me within 2 days. I'd recommend Mohamed Awad and Ed Martin Toyota to everyone looking for a new or used vehicle!
As we searched for a new Toyota, we found some dealers who brought the pressure, and then we found Ed Martin. We had a completely relaxed, no pressure experience. The sales team took time to explain options and incentives in a clear and simple way. And when we changed our mind, they were happy to accommodate and helped us find a deal on what we really wanted. We love our new car!
Fred Holmes has been our salesperson for many years- I believe this now makes 11 vehicles we have leased or purchased with him! He has made the process as easy and painless as possible. He???s friendly, not pushy, understanding, and fun to work with. Freddy remembers our preferences and advises us regarding how our needs can continue to be met with a growing, changing, busy family. Toyota has remained our preference for their balance of safety, functionality, technology, and creature comfort details. Heather W was also wonderful to work with in the financing area. She stayed late on a Friday night, but never seemed rushed or unpleasant. She was very welcoming and friendly- the whole process was very relaxed! Thanks again for the recurring service Ed Martin has provided us both in Anderson and now Noblesville!
If you need a reliable place to get a car you should go to Ed Martin Toyota. Got me a Honda Civic 2009 coupe. If you have any concerns or questions they'll do their best to get anything resolved. Workers are friendly and very helpful.
As always, incredibly happy with the service and professionalism of Fred Holmes at Ed Martin Toyota! Repeat customers x 11 years now ??? would recommend highly! Fred???s no pressure, friendly approach to sales and Heather???s courteous, knowledgeable approach to finances were much appreciated!
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