Used Toyota Highlander for Sale in Avon, IN

I don’t recall the exact spelling of his name, but Moussa (the associate who arranged the car service) was exceptional. He was incredibly profesional and authentic. I asked his opinion on a service option or two and his way of explaining things with apparent honesty made it easy for me to trust his advice. I rarely bring my vehicle to the dealership for service, but as long as he and people like him are there, I probably won’t go anywhere else.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Very kind and honest employee followed up on my request and gave me honest advice. I had inquired about a specific vehicle and was going to travel 2 states to go buy it at Andy Mohr. She told me that she wouldn't advise me to that, as the vehicle was running rough. Rather than just sell me the vehicle, and not care about what happened afterwards, she was honest about it and I avoided disaster. Thank you Andy Mohr. Well played. Lisa L

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

Everything excellent I???m very happy have experience whith you, Carlos excellent I give to all service 100 % satisfaction thanks for all the service thanks

This car is confortable and very spacious for 6’ or more guys! Is very economic and feels great in the streets. The SUV have 3 rows and drives like a small car.

I "was" going to lease from a southside dealer but thought I should see what else is out there. The Salesman and Sales Manager I dealt with put in overtime to get me to be an Andy Mohr customer. I worked them over trying on just about every new truck like a pair of shoes! Finally found what I liked, then we all worked on pricing. They found me every discount they could and got me alot of truck for a great lease term. I can't wait for the next one!

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

Ryan Stevenson was very helpful and professional. We really appreciated that he guided us without being pushy. I am extremely satisfied with my new Kia purchase and experience.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

I was very happy with the service from a Toyota dealer next to my work place. However Tom Wood offered to pick mine up and return it so I decided to give them a try. Both the Porter who greeted me and handled the delivery and Damion the service adviser did an awesome job keeping my updated and recamended other things I needed to address. This was a major service for a 135,000 mile van and I figured it would have taken longer. Got done early even after special order parts. The exterior detail could have been perfect with about 15 mins more spent on the outside. Over all I give them a ten out ten and will be back at 140,000 for more! Thanks

I needed a 7 passenger vehicle that was more reliable than my 2007 Chrysler Pacifica. I wanted everything that my pac had. This limited was it! It had Everything I wanted including a Navi system. Only thing I wish it had were parking sensors like my Lr2 has.( my lr2 doesn’t have a backup system 😞) Very reliable!! Had for two years and just replaced rear brakes & key fob battery. Luv keyless entry. Cant go wrong. The seats are not as comfortable as I would have liked( drove to Ohio, Virginia & Iowa) and it’s not as comfortable as my lr2) very Good buy especially here in the North East! No problems!

Willing to listen and help. So glad I decided to go and look for a car at Tom Wood Toyota on Lafayette Rd, which now has moved to 6408 Crane Dr. Whitestown, Indiana. The new location is the state of the art. And very professional and elite service. You go Tom Wood. It remind me of a Luxury car Dealership. 🎤🎈🎤🎈🎤🎈 Gaynell

Reliability car, beautiful, good gas mileage, perfect for trips. The Limited trim has everything in one I definitely will buy another one. Never disappointed me

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

I bought a vehicle sight unseen, which was scary! Andrew answered all my questions, took extra photos, etc so that I felt comfortable. Car arrived and I am very pleased with it. Also, Andrew followed through with all the paperwork and financing in a very professional and thorough manner.G

This vehicle was very solid in handling, was comfortable in all positions of the car. I pulled an 18 foot camper over 8,000 miles without any difficulties and received excellent gas mileage. If I could afford one now I would be driving another one. I put just over 150,000 miles and just had normal maintenance.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

Derek in the service department was very thorough. He answered any and all questions that I had. Very polite. He made my visit there a pleasurable experience. I usually dread going to the dealer for service, but not here. Very friendly staff. There were no hidden fees. I was told cost up front. They got my car in and out with zero problems. My car was even finished ahead of schedule. I will definitely return to this dealer location in the future. Thank you.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

Excellent customer service each time! Everyone was friendly and helpful and the service was completed in a timely manner. I will definitely continue to use O’Brien Toyota and would recommend them highly!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

Thanks, Nicholas J Case, and Toyota(service department) for a job well done keep up the good work! I will see you next time, take care.

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

brought care in for 30000 mile service; had screwed up appt with wrong dealer; O'Brien was wonderful in taking me in and getting me serviced even though error had been mine. have always taken my cars there and always will: 34 years

This thing has everything I need. We live on a steep hill and I have no problem getting in or out when it snows. The DAC is great for getting back in.

Just had our 10.000 Miles service and they were completed long before we expected. Car was cleaned and the best service agents we have ever experienced.

Meet all my needs very comfortable lots of space for the kids.. good for traveling with family. Feels very safe. Love all the safety features

The sales team is easy to work with and seem genuinely interested in making sure you drive away with the right vehicle for your needs; not just the most expensive vehicle you can afford (like some other dealers). They're more than fair on trades and actively help you find the right combination of rebates and financing options to save you the most money. Robert and Nate are great guys to work with and made the whole lengthy process as painless as possible.

Vehicle is well built. It has a great look. Best running vehicle anyone could own. Will not buy any other vehicle. Vehicle is made to last

The car has everything I need. Legroom is good, heated seats, USB ports, third row seats. Most helpful is the blindside alerts. Love the way the drivers seat extends for comfort for long legs.

Since moving to Indianapolis several years ago my wife and I have purchased two vehicles from a Toyota dealership in Indy. We thought we had a good relationship with this group and were looking to purchase a used Prius. Unfortunately the one we were looking at sold. So then I looked at Cars.com and truecar.com and didn't see anything. So I went to the dealership that had sold the used vehicle to look at a new Prius. Test drove the car and liked what I drove. Had a conversation with my sales consultant and decided to have a 2018 Prius and 2018 Rav4 quote from the finance team to see if I could actually purchase two new cars for my wife and I. When I left the dealership something I filled out at one of the previous mentioned websites must have triggered some local dealerships to call me. One of those sales consultants was John Goodpaster. I explained to John about wanting a new Prius and Rav4. He looked into it and said he would give me the best price on the vehicles he could. John was able to beat the old dealership I was looking at by more than $75 and no money down! (Other dealership wanted me to bring $1000 to the table). John is committed to excellence and making sure he gets the best deal for you and your family! The team we worked with at Ed Martin was amazing! Marc Brown also took some time to make us feel welcomed and Heather Warthen was very funny and made my family feel relaxed while we went over the finances.

This Highlander replaces a 2007 Volvo XC70 with 236,000 miles, which was an excellent car. I've only owned this Highlander for 1600 miles, but my initial impressions make me hopeful it will match our exceed my Volvo.