From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
Best Mid-size SUV on the market
by TheoMO from Springfield, MO
December 17, 2018
Outstanding quality you would expect from Toyota. Best SUV we have ever owned. Spacious for a mid-size and great ride for long trips. Perhaps the best Toyota SUV so far.
This is our second time working with Hillary Patch at Honda. She makes the car buying experience go with smooth sailing. She's very personable. Thank you for all of your help!!!
Expect to drive this SUV for many years.
by DenaLane from Oklahoma City, Oklahoma
December 4, 2018
I really love how smooth the Highlander drives. Very quiet ride. Easy to handle for a mid-size vehicle. Has a lot of nice features that may take me a while to learn. I feel like the Highlander will last for many many years.
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
This suv is amazing and comfortable
by Reggae rayon from Lakewood New Jersey
November 20, 2018
Very beautiful car and I love it I will recommend Toyota of Turnersville nj to anyone of my friends and family, this is the way
When finding a used car, it was very hard to, because many dealers lie about the accidents and it's problems. But I am so happy I picked this dealership. Tome was the associate that helped me and he provided the best customer service. He dedicated himself to finding me my ideal car and he found me an A4 2006, loaded. I'm so unbelievably happy when I drive the car, knowing that I was in good hands. The car seems like it's brand new and when I drive, I feel like im literally flying. I have found nothing wrong with the car and he successfully achieved being determined to find me a great car, with few mileage, and at such a great price. If you like a little outside of Fredericksburg, I still think it is worth the drive to find your ideal car. Highly Recommended.
Most reliable & trouble free car I’ve ever owned
by Mark from Portland Oregon
December 14, 2018
I love this car. It hits all my needs. I just wish I had bought a hybrid. The car has a wonderful towing package and handles very well, even when towing a heavy trailer.
I saw a beauiful 2009 Ford F-150 on their site and called for a test drive. By the time I pulled in the lot Fanir had the key in hand ready for me to go on my test drive. The truck was exactly as they advertise on the site. Took the truck for a test drive and it was great. I bought the truck when I got back to the dealership. Tanir was very friendly and easy to talk to. Anyone looking for a great used car, I would recommend Pride Auto Sales. By far the best little dealership in the DMV.
I love my Highlander!
by Gaileybelle from Murfreesboro
January 5, 2019
I love that it is easy to get in-and-out of my Highlander. After hip replacement, that was a major factor in looking for a vehicle. Now, my 86 year old Mom loves it for the same reason, easy to get in and out. Comfortable ride, even for the back seat, plenty of leg room. Comforting knowing it is very dependable.
Prompt Service and actually found the car battery was weak and replaced it under warranty! Would recommend to all family and friends!
Perfect size SUV with all the electronics.
by zznotop from Carmichael, CA
January 9, 2019
My Limited model has just about everything including heated & ventilated leather seats, sun/moon roof, nav, Toyota Safety Sense system, tow package, running boards, roof rack cross bars, 19" wheels, etc.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
So glad I switched to the Highlander.
by TynetB from MD
December 21, 2018
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Great suv experience
by Don oh from New York
December 11, 2018
Not good on gas as I would have expected. I am a Toyota customer for more than 10 years and this one has higher gas per mile
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
Very Reliable car
by AmitN from Alpharetta GA
November 27, 2018
This is a very nice car in terms of interior space, comfort, Mileage, power etc. I did some long trip(up to 12 hour) with this car and found it very comfortable. Only one thing I can say where it need improvement that is interior design.
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
Outstanding car and great ride!!!
by Daveandlani from Naples, FL
November 20, 2018
We were looking for a new medium sized SUV to replace our Odyssey van on long road trips to visit family every summer. We test drove a couple CX9's and Hyundai Santa Fe's and then saw a Highlander and drove that. Completely different car!!! Much more spacious and such a smooth ride!!! We bought one, and could not be happier. Very comfortable setup with all the extras you could want. It has plenty of power (we have the V6), but an incredibly comfortable ride. I would recommend this car to anyone looking for a mid-sized SUV.
Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.
Great value for a car load with technology
by Jim from Royal Oaks, CA
December 24, 2018
The car meets and exceeds our expectations. Beautiful design and extremely comfortable. The integrated technology is mind blowing. What a pleasure to drive. Definitely recommend Toyota to anyone thinking about purchasing a new car.
Great for a family although I would recommend the captains chairs. One major issue is the rear automatic lift gates have issues. Mine is 2200$ to fix. Great vehicle just watch out for those rear hatch issues.
Russ Brown was great to work with. No pressure sales, knowledgeable and friendly. Very painless buying process. I would highly recommend this dealership for a fast and easy process. Thanks Russ!
Toyota is the only car I would consider owning.
by Pat from Atlanta, GA
November 20, 2018
Reliability is excellent. I’ve owned a number of Toyota over the years and I keep coming back to purchase another Toyota because of the reliability and the excellent staff that sell and maintain these vehicles.
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