Finally, a good and honest way to buy!
November 6, 2018
I had been searching for a few months for a truck, before I came across an add of exactly what I wanted at TJ Chapman Auto. I had seen every other dealer and talked to a handful of private sellers, all of which I felt like I was getting the typical salesman trying to gouge you for every last penny with hidden expenses and meaningless warranties. I saw the truck I wanted, got a full review of why it was a rebuilt title, and went in the next day to chat with TJ and take it for a test drive. He gave me his absolute bottom line (which was a few thousand below what anyone else would've asked) and once I decided to buy it, it was a matter of minutes before I was taking it home. TJ and his mom were so easy to work with through the whole process of getting the best loan to making sure you felt comfortable and informed about your purchase. Not even a week after I purchased the truck, the blower motor (for heat and AC) wasn't working. I called TJ's mom and they told me bring it back and they'll take a look (the ford dealer wanted $86 to just look at it). So I took the truck back to them and they found the issue. TJ ordered a new blower motor resistor and had it installed with no charge to me! Finally, a dealer that works for you and wants to make sure you are happy and well-informed with your purchase! They are great to work with and very hard working, and honest people. This was definitely a breath of fresh air from your typical car buying experience and I would highly recommend them to anyone searching for a great deal on used cars!