I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Beautiful Corolla. Low miles in mint condition!
by marlonio from Burke
January 11, 2019
I love this car. From the interior to the outside. Every bit of this is worth the money! We bought this car used with 16,000 miles. It feels new, it drives new, and even better. The car is still under warranty. You can never go wrong with a Toyota. you can never go wrong with Fred's Executive Auto.
I have got to say buying a car from Dave and the folks at the car connection was by far the best buying experience I have had!!
no pushy salesperson, no wasting time. they let me go to the car i liked
asked if i wanted to have a look inside, Dave got the keys, told me a little bit about it, asked if i would like to drive. test drove it and loved it and made the deal without any hassle whatsoever!! they even let me drive off with my new car on a sunday when all banks and credit unions are closed
(i had been pre-approved) and could not confirm.
Dave and Cale, my hats off to you both!!
keep up the good word and expect more
business from me and friends
Thank You both for the wonderful customer service!!
2015 Buick Encore
by Susie from South St Paul, MN 55075-3451
January 12, 2019
The only flaw I find with this Rav4 is how the cargo area opens. Very inconvenient, opens to side instead of up. Still a good vehicle.
I had already researched hybrid vehicles and have owned two so I already had picked out this v eff hickey for a rest drive. Both my previous hybrid cars, a civic and a Prius, have/had smaller engines, so the added power of a larger engine felt nice. Very roomy and comfortable.
the 4Runner is an excellent vehicle, whether you're taking it on off road trails in Sedona or just simply running to the grocery store, this SUV is capable of it all. When purchasing a 4Runner you can rest assured that in the legendary reliability of Toyota and that these vehicles are built to last you hundreds of thousands of miles. the styling is rugged yet classy and i feel it truly has a timeless look that will never go out of style. When I get behind the wheel of my 4Runner i am comfortable with the ride and peace of mind that it can tackle anything I am planning on doing or going.
The fact that it's not what I wanted and that was the fault of the dealer is not part of the review for the car itself. If it had everything that I had wanted for features it would be perfect but the overall style, comfort, handling, and reliability of the car I believe are great!
I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
A perfect fit for me
by Jimmyjam from Des moines iowa
January 11, 2019
2015 rav 4. It’s the right size. All wheel drive. Efficient. Capable in the winter. A little road noise but fixable with dynamat in the doors.
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
Most reliable car I’ve owned.
by Connie from San Jose, ca
January 7, 2019
Easy to care, easy to drive, I don’t have to look for my keys to lock and unlock and turn the ignition on. Which up to now I am so spoiled of it.
I've searched for a used car for 2 wks and find this dealer finally.
Staff is so kind and no huggle price as advertised, which was good for me since I'm not good at negotiation. This dealer is really trustable!
The Truck of my dreams
by JMAlamo from Puerto Rico , Bayamón 00957
January 5, 2019
The truck that Falls the measurements belong to my family . And the colores of the moment. Lines Good , excelent motor. And big rims
Friendly staff, affordable cars, and a worry-free sale
by taipei from DealerRater.com
October 14, 2018
This was my first purchase at this dealership and I was surprised how easy it was. I was able to explore all of the vehicles they had on the lot and test drive any that I wanted to compare. The staff was welcoming and friendly but didn't linger or loom over me to force a purchase. The no haggle sale price made it easy to know what I was paying and I was very satisfied with how little I had to pay. Overall, I am happy with the service and would recommend it to anyone looking for a new vehicle.
Most people are whiners and can’t drive
by John F from Princeton NJ
January 12, 2019
Bought a 2018 Camry SE left over in ultra white with black interior. So far I love it. I’ve read many online complaints about the 8 speed Trans. I’ve had 0 problems with it to date. The car does learn your driving habits so it may take a few hundred miles for both you and your vehicle to learn each other. It’s quiet smooth and handles lovely. Very sharp looking. I’ve owned Honda’s Chevys Fords Chrysler’s Etc. been driving anything with wheels for 20 years, this is my first Toyota. I was going to go with the 2019 Accord but HATE the new Fast back design and the fact they only come in turbo which cooks your engine over time turned me off to them. I opted for the Toyota’s Camry SE instead. I Love the new sporty look and interior and the engine is more than powerful and peppy without all that turbo nonsense. My biggest complaint in there’s no heated seats in the 2018 SE other than that it’s a well designed sporty reliable car . The technology is unparalleled to anything I’ve have had personally. The Entune takes some getting use to but I have no major complaints or objections. No CD player but who cares with the way music is on our phones now. Might as well have a record player installed next to your 8 track deck if that’s what you want !😂 if you want a reliable car with a great reputation I suggest get one . Happy Hunting to you.
I searched the net for more than a week and went out and looked at cars. This was the only place I could look at many low mileage cars without salesman interference.
Love love love this car
by BritMiles from Lancaster, pa
January 7, 2019
The safety features on this car impressed me from the beginning. The back up camera is awesome. Gas mileage is unbelievable and probably the best part. If your looking for something that will get you the most bang for your buck in mpg, this is it. Sometimes 40 mpg! Sound system is very nice. Sporty, modern, reliable.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
My second Prius
by Prius baby from Redmond WA
November 15, 2018
It is a very good car especially for fuel saving, comfort and reliability. I drive 2x as much as the average driver vlocking 24k miles in a year. This is my second prius. I drive the first one to 200,000 miles plus and was enticed to new bluetooth technology for safety and a lot more safety features for increased visibilty, parking assist and other assistive features.
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
I bought a car there 3 years ago. It was an older vehicle but was well maintained and was an ideal price. It is now timw for an upgrade and I will certainly be going there first.
My 4th Toyota truck. Thats how good they are.
by Jerry196 from Lincoln
December 31, 2018
I love Toyotas. Very reliable, easy on gas. Dependable. Could use a bit more power but not a real hinderance. Will give this truck to my grandson next year and buy a new one for me. Drove Chevrolet and Fords in the 60's, 70's and 80's, now only Toyota.
From start to finish, Tim Staggestad and his GM, provided me with a customized experience like I have never seen during other car lease or purchase processes. They delivered on every promise and every deadline; and in the end, I can say I made a couple new friends!
So glad I switched to the Highlander.
by TynetB from MD
December 21, 2018
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
Platinums cash for cars program was awesome we sold are lexus for $2,500 more than carmax offered and two other dealers offered. See the owner Robert
Reliable, comfortable and beautiful!
by Kara from Coeur D'Alene, ID
December 8, 2018
I've never owned a better car. Luxury meets practicality. Super smooth ride, comfortable seats, all the bells and whistles, reliable and great gas mileage. The only thing that could make it better is if it were AWD for heavy winter mountain living. But it handles snow around town just fine.
The sales members treated me politely and we're NOT pushy at all. Pricing was transparent and they worked hard to make then pricing attractive. The service members are very kind and helped me out get the right options and accessories. They also we're very accommodating to my work schedule.
Reliable with performance, confidence, and style.
by Jim from State College, PA
December 27, 2018
This is the truck to buy for people who need a real truck and a reliable truck. Tows my boat AWESOME. Spacious. Backup camera is really convenient. Truck handles nicely. It feels good driving. It looks good. It's great all around.
My wife and I had been shopping around at various Toyota dealers and decided to check out Toyota of Seattle. We were quickly introduced to Mirek who was very friendly and extremely knowledgeable of Toyota in general as well as the Toyota 4Runner which is the vehicle we were looking at. Mirek was more interested in finding the vehicle that was right for us instead of just making a sale. He took the time to find out a little about us. Between Mirek's knowledge and genuine care our overall experience with Toyota of Seattle was truly a great one.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
We had been looking for a car with excellent mileage. Rose M at Toyota of Seattle helped us find it. We are super happy with our Prius Premium, Thanks to her knowledge about the car. The entire experience was Great due to her ability to present the car, take care of all the paperwork, and get us out the door. Many thanks.
Love my 4runner
by MamaJ from Olathe Co
January 8, 2019
This is a good reliable vehicle that holds its value. Love the 4wheel drive, and camera. If I had one thing to change it would be the back window wiper, it only cleans 3/4 of the window.
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