Toyota for Sale in Hagerstown, MD

Pretty good overall experience. I bought a nice used car. The salesman was friendly and went with me on a test drive. My first initial contact was online via email. We set up an appointment at my convenience. When I arrived the salesman had the car pulled out and parked up front and ready for me to examine and test drive. The only thing I would complain about it is that it took quite a long time to get to the finance manager's office to complete the sale because they were having slow internet/computer problems, which caused me to wait a considerable amount of time. They were very apologetic and made every effort to try to get me going as soon as they could. I would return to this dealership in the future.

We have bought several cars from Hamilton over the years and have always been very satisfied with the service we received. Very nice to deal with.

I never bought a used car before for fear of getting a lemon! I have no idea if the previous owner did oil changes on time and other routune maintenance....so i was always afraid of getting burned. Fast Lane has a warranty program that simply works,in my case i bought a 2017 Dodge Caravan with 48,000 on it......they did me a great deal on it but what i left feeling was the same kinda peace of mind you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next 25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes and hoses etc.....i never buy warranties In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks for it but they wrapped it into my loan for about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental, brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT 2017 is selling here for 19k and higher...... new they are about 29k.......Melanie was able to get my price down to 15,100 !!!!!! I had the room to buy warranty and peace of mind.....i love their honest approach.... The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!

NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.

I know more about cars than most people. Brian was absolutely outstanding in his knowledge of the vehicle. He let me look at multiple vehicles,test drive, and go back & look at them again. I returned to dealership a few days later and asked to drive the Tundra at night. No problem. Very gracious with his time & concern that I got the right vehicle. We got a deal done via email the next day, and a fair trade value for my car. I picked the Tundra up a few days later, he spent a lot of time reviewing the navigation, electronics, helping set the settings, from the radio to the safety features. I wanted a few accessories, they set up the appointments, called me within 5 days to drop truck off, and gave me a free loaner car. Oh, it was a brand new car also. I told so many of my coworkers about this experience, one of them sought Brian out & bought a car from him within a week. They had the same positive experience. This dealership is 30 min away, and I have a Toyota dealership within 2 miles of my house. I will travel to this dealership from now on. I???m also a person who usually does not write reviews. This was a fun, outstanding experience, for a new truck purchase! Joe Angeski

Well let me say," I got a new Mech today. why, Is because my normal Mech was not there. I must say, Dan the new Mach I had was as good as Scoot when he work on my car. Very Happy with every thing that was done. My service writer always make sure things are done wright That is Kevin. Thank You Nick Sirico.

Other than it being busy overall it was good just took some time. Good customer customerservice. Clean friendly nice waiting area

Customer service attendant and technician were excellent, and the checkout person was kind as well.

Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.

Very neat and clean dealer. have free coffee and other drinks for customer. people who work there are nice too. no regrets at all.

Hustle free environment. The staff at Krietz Auto was very knowledgable and friendly. I would recommend dealer to anybody shopping for an used vehicle.

I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.

Jim is very personable and makes the transaction goes smoothly. This is the best car buying experience. No haggle! Would buy here again. Very, very EASY!