Cameron worked hard to find me the best vehicle for my driving lifestyle. He helped me find the right fit. Best of all he did not over sell, he found the options I wanted without tons of things I did not need or want.
My old car died. They did what they could for a trade in. Gave me more than the Ford dealership would do. They were easy to work with on the purchase. There was one small issue after I purchased the vehicle and they helped me figure out what the problem was even though they had no legal obligation to look into it. No issues with the car once we figured out that minor interior noise issue. I would recommend checking out their lot before going to a full service dealership. You can tell they love the car business.
About a month ago I came looking to trade my old vehicle in for a used car. The salesman I worked with, Josh Arnold, did a great job asking questions about what I was interested in and my budget. He was very friendly, knowledgeable about the cars on the lot, and genuinely interested in making sure I was happy. I ended up purchasing a used Cadillac, which I am very pleased with. I never felt pressured, got a very fair price on my trade, and was able to work out a deal I felt good about. The entire staff was pleasurable to work with. If you're in the market for a new or used vehicle, I recommend seeing Josh at Lockhart Cadillac in Greenwood.
The sales team is easy to work with and seem genuinely interested in making sure you drive away with the right vehicle for your needs; not just the most expensive vehicle you can afford (like some other dealers). They're more than fair on trades and actively help you find the right combination of rebates and financing options to save you the most money. Robert and Nate are great guys to work with and made the whole lengthy process as painless as possible.
Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employees. JEREMY AND NEAL, YOU???RE THE BEST!!!!!Thank you for caring about Che???, Malia (her car) and I.
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
Customer service was awesome, jermery was so patient with us, he took the time to hear us out to see what was the best option for us and was very honest about cars that has been in accident. Armondo was great worked with us....
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