The service has been excellent. I truly believe that the representative made me feel like I was a very important person. I would recommend all of my friends and family. I am enjoying my vehicle and the assurance that I am in good hands.
So many choices in cars today and Kwame Odum was extremely helpful and knowledgeable in a very professional way. Kwame clearly explained the many changes and pointed out that he was always available for calls and emails if any questions occured about anything. I would certainly recommend Kwame to all and I'm very grateful that he made the experience tops! I'm extremely happy with the RAV4 XLE. It's awesome! Thank you Kwame and Thank you DARCARS.
Had a great experience with the salesperson, Waverley. He was very friendly and made sure we had the best deal in town! Got a great deal on a RAV4 xle hybrid, and Waverley made sure that we were well taken care of. Would recommend him for anyone!
The service at Darcars Toyota Baltimore is top notch. My sale rep Waverly was excellent, very knowledgeable about the different car models as well as walking me through the purchasing process. I would recommend him and this dealership to everyone.
The entire buying process took about three hours and 15 minutes from the moment I entered the dealership for the first time to driving home with a new car for my daughters. Jeannie and Dominic worked closely and frankly with me to talk through my interests and needs between the trade in, desired monthly payment range, and valuation for both vehicles. Negotiations were handled quickly and reasonably after we exchanged full information. Ray in Finance got me a full percent lower from my credit union even after the initial offer and acceptance was reached. That was real money! The whole team (including Malik for my insurance change) were very warm and easy going. It was probably the best buying experience in the dozen plus car purchases I’ve made over the years. Thank you Jeannie and team for genuinely exceeding my expectations, by a lot!
by Rev. Walter D. Jackson, III. from Elkridge, Maryland
December 28, 2017
I came in for a new clutch. The service dept. person I spoke to was more than fair. He told me the repairs was more than the value of the car. I decided to buy a new car. I was directed to John Wyatt. He was excellent. He was professional, considerate and well - informed. He helped me pick the right car for me. I am very satisfied. Thank You!
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
i WAS VERY PLEASED WITH MS. VICKIE OUR SALES PERSON THIS WAS DONE VERY QUICKLY AND PROFESSIONALY, WE ARE LOOKING FORWARD TO WORKING WITH THEM AGAIN
THANKS FOR THE GREAT EXPERINCE.
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