Used vehicles for sale near Itasca, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

Very friendly and helpful service. They had no problem letting me take the car I was looking at to a shop to get inspected. Had Carfax available and even sent me home with a copy of it. Glad we were able to make a deal, Nick!

The Acura Advantage team in Naperville are great to work with and very transparent. The salesman, John Nanni, answered all questions that I had and was able to provide information on the car that I wasn't aware of. Would strongly recommend dealing with Acura Advantage in Naperville, and consider yourself lucky with John Nanni as your car salesman.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Jorge was a knowledgeable salesman and made the process easy & fast! Very clean & inviting dealership. We were very happy with the whole process & everyone that assisted Jorgecwas great

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.

Tons of leg room. Absolutely quiet while driving. I wish we would have found this van before. It allows for transporting and helping my family. Definitely well made.

quite impressed with staff and facilities. great experience all around. staff was accommodating and courteous. i wanted to wait and drive it for some time before i gave an honest review. i have been driving it 4 about a month now with no issues. great deal and fine vehicles. i love my sea-frost green jaguar! even got a free wash/detail 2 boot. i would one hundred percent recommend chicago cars us to anyone looking for a used/exotic vehicle. thank u. b well...

What a great experience!! Tom and arthur were great people to deal with. Knowledgeable and all around great customer service. They absolutely went above and beyond to make me happy!! And they made me dinner. The chili was amazing!! Thank you for making this a great experience. I bought 2 cars there & i plan in bringing my daughter there for another. Two thumbs up!!!

it has 3 charge ares and a lot of seats for my family i have a wife and 12 children so we fit in the van perfect

I had a good experience buying my car from Chicago Cars US. Albert was my salesman, who greeted us with a friendly demeanor. Albert was knowledgeable regarding my car and answered all of our questions. Chicago Cars US staff from Albert, Jacob and Chris were friendly and very professional. I will and have recommended Chicago Cars US to family and friends.

Great cargo van. the V6 engine is powerful. Drives smooth, quiet, comfortable. Good looking exterior. Cons: - Gas mileage too low: only 15MPG on hwy, 9MPG in city (not posted anywhere.) - No glass window on sliding door, which is really needed for right side view. - Dashboard is a little too high, while driver seat can't raise. - No exterior colors to choose, but white only, for NV1500 & 2500, like shown in brochure. Other than these, I like the van a lot after driving more than 1000 miles.

Great job in and out. IT'S been a good experience so I will let people know.

Good vehicle for driving and transporting tools. Comfortable goes well in the snow.alot of room for tools. Ladder wrack makes it as good as a truck.

Mike Alwin was able to get me in last minute and take care of a tire issue right before my trip, incredible service.

Bought my T&C 2014 used in 2016 with 110K miles or maybe less. I still have my T&C in great condition. I thought of exchanging it for the new Pacifica. But, no comperising to the T&C, roomy, comfort seats and smooth ride. Yes, you got to maintain the car in order to function great. No major, issues and I'll keep it until gives it's all. I have driving it to LV, San Diego, Santa Barbara and still going. ❤️ my T&C

Michael Vaughn was excellent and knowledgeable and very pleasant to deal with and he made sure I was taken care of.

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

I had a good experience on deciding which car to buy. Everyone that I came to contact with was very pleasant. I bought my car with the help of Richard B. He was great!

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.

Friendly, attentive, helpful from the moment we came in to the end of our purchase. Thank you Patricio and AJ and all staff

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Great selection and good prices. I needed a van for my business and I bought 4 from them out of state. When I picked them up they were ex aptly as described. And all.of them made the 550 mile trip back no problem. Very satisfied and they took care of me like family. I asked them to please make sure my crew would make the the trip back without breaking down and they did. Will be buying more vans for my fleet and this time I will have them ship them since I can trust them after this experience. Out of 20 years in business and buying vehicles they have been the best dealer I have dealt with so far

This is a surprisingly great vehicle to drive. The plastic trim parts are poorly executed and rattle, but it can't be beat for drivability. It's also much cheaper to service than my prior Mercedes Sprinter

Lots of Trucks to choose from. Very large compared to any other van dealer I have ever seen. The trucks all seemed to be in in pretty good shape. I ended up buying a cheaper truck for my business and it has been trouble free so far. Will check what the have when I need another van.

Its the kind of commercial vehicle I was looking for and could not ask for something more reliable . I usually take to a ford dealership twice a year for maintenance and it has produced great mechanical results for my long distance rides. Hey guys, go for it!!!! would not regret it.

After extensive searching I found a truck at summit auto center that matched my needs. After deciding to buy the truck, the whole process was actually easier than some local deals I have made. The condition of the truck is outstanding! At 6 years old it is in a condition that one would expect of a 1 to 2 year old unit. I am very pleased with the deal. A search for any trucks I may need in the future will start at Summit Auto Center

Bought 3 work trucks. Good price, no nonsense or upsell. 2 months have gone by and I am very happy so far. The amount of trucks they have is beyond belief.

Great Nimble Van!!! Go out and get yourself one!!! A bit pricey for a new one, but very peppy and great turning radius. Will be used for an adventure vehicle for the family after the upfitting is completed.

Thanks again for all your help! Highly recommend! Excellent customer service Very accommodating and friendly staff If you’re looking for a used car this place is the best

163014 miles on my pro master use it almost daily for about 4 years ! Gas tank is small I think it holds 21 gallons wish it was bigger . Very roomy in the back .

We are planning a 6 month road trip from Florida to California and back. This will be the PERFECT vehicle to tow our trailer there and back.