Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
I like Volkswagens, I have over 277,000 miles on my old one, and recently purchased a used one that had a service issue that was a bit out of the norm. (It was not purchased at this dealership) I understand that things take time, and that it was a unique situation, but C.K. in the service department lied to me, was rude, and not helpful at all. I do have to add that the receptionist, porter & mechanic that I spoke to were all very pleasant and helpful. EDIT 10/9/18 - The Location Manager reached out to me to remedy this situation. I am happy with the outcome. Thank you.
Amazing! The best staff and service you could ask for! The entire Anderson VW team in Crystal Lake, IL went above and beyond our expectations! A special shout out to our very attentive and thorough salesman, Frank! The entire team went the extra mile to find the perfect car for our family!
I have been buying / leading cars for years but the level of fenomenal service I received from Marcus Bennett was outstanding . I will make sure to recommend this dealership to all my friends and family . And I love my Subaru Outback
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.
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