Used Volkswagen for sale in Crystal Lake, IL

Customer service is top notch! Had my vehicle serviced and out the door in a timely manner. Will definitely continue to bring my vehicle here for future work/maintenance!

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

Romino Mecaj and Stan were great from the start to finish. They gave me a fair deal on the car I exchange. Very happy with the business we did and their trustworthiness.

This is my 6th or 7th VW Passat - I have lost count but this car continues to go and has never let me down - I wouldn't think of purchasing a different make

I brought my car in for service it was done in under an hour and they provide me with a special for A1 service that was $99 for the month which I wasn’t aware of so I appreciated that.

I bought this car new in Miami after my CR-V was totaled. I've owned at least one VW since 1974 and currently own a 2018 Beetle sedan and a 2019 Beetle Final Edition SEL convertible. I loved to drive the 2010 Tiguan SEL until I reached the 105,000 mile mark and the instrument panel failed and had to be replaced (which was not cheap). I got it fixed and my neighbor finally convinced me to sell it to him. I miss that vehicle and will test drive the new TAOS when it is available.

Mike K Thank you very much for helping my mother buy her VW Jetta. You treated her like family. We Will see you again when its time to fit my daughters into a car. Thank you again and thank you Castle VW for everything you guys were absolutly amazing

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!

Working with Ronnie and Raffi made for a pleasant experience. There was no pressure in purchasing a vehicle. My wife and I are happy with the purchase of my Cross Sport.

Had a 2015 Passat and now this 2017 SE w/Tech and Light Pkg. Had some frontend noise issues, the same on both the 15 and 17. It was expensive to fix at around 80K miles. My only tech problem is that my passenger side mirror stopped going down to display the curb when I back up. Average mileage is around 26 -27 with 75% city, stop and go traffic. I am pleased with that. My biggest complaint is my wife's complaint, the front seats aren't made for long trips. Her part is the Lumbar support, mine would be the lack of seat cushion. Other than those things, I love my Passat. The little tiny 1.8L is never short of power for me. I live in Texas and I don't feel good about pushing the little motor hour after hour much past 70 -75 mph, so I do get passed a lot, but I make up for it at the gas pumps.

I WORKED WITH DYLAN HE WAS WAY ABOVE A FIVE STAR RATING HE WAS VERY HELPFULL AND DID EVERYTHING TO HELP WIYH THE PURCHASE OF MY VEHICLE YOU HAVE A GREAT EMPLOYEE AND NICE YOUNG MAN WORKING FOR YOU I WOULD SEND ANYONE TRYING TO GET VEHICLE TO SEE HIM GREAT GUY.

We sold the Tiguan and got the Atlas. It's so much more bang for your buck in the Atlas. We're averaging 27 mpg in the Atlas; we were only getting 29 in the Tiguan. The Atlas rides much smoother and the room is huge!!!

Alondra was a perfect sales representative. She was professional, very helpful and made sure that we were aware of all the new features of the vehicle we were interested in. It was a fast and stress free buying experience!

the car met al my needs...love the 3rd row seating....Rodo was fantastic work with as well and made the entire transaction super easy. highly recommend!

Kenan greeted me at the door and was very courteous and friendly. He showed me several cars and explained current pricing. He recommended a test drive of the Passat and allowed me to take the car for a drive by myself. I explained I wanted to see some other cars and if I was interested, I’d return. I came back a few hours later and decided that I wanted the car. He sat with me in the car, synched my phone and showed me all the features. They cleaned up the car and I was out the door. Very pleasant car buying experience. Kenan was great.

I've always absolutely loved this car for ALL of its awesomeness, but I decided to write this review today because my Tiguan saved my life. I've owned it for 5 years and enjoyed all of it - for its reliability, performance, comfor, style - you name it. But today, thanks to this car and its safety (airbags performance in particular), I am still alive, so I wanted to write this review because this car truly deserves it. Thank you to all the people who've made this car.

Out of state purchase. Everything went very smoothly, very honest, and very happy with VW Passat. Did most everything on line thru emails. Would recommend this dealership on price and ethics.

I have a car from carhop. And i had to have so many repairs done. I'm paying $320 for a ford escape yr 2005, and the 2016 Volkswagen Tiguan SUV i bought is going to be $60 more. I had planned on trade my ford in but it wasn't worth anything. I was so happy that I got approved to be get this nice car a 2016 Volkswagen Tiguan. So thankful

I had a great experience at this dealership. The staff was friendly, not pushy, organized and very welcoming. Glad to give them my business.

Great car for the money. I like everything about it except the Infotainment system. It would be nice to have an aux input and a cd player.

Sales personnel were professional, caring and accommodating. They listened to our questions and concerns and made the situation right. Thank you! Service department was knowledgeable and professional. My wife is already looking at a VW SUV and Fox Valley VW will be our dealership of choice.

Bought this new in September 2019. LES model. Has about 20,000 miles on it. Because we drive mostly city miles I’ve changed oil at 6.000 mile intervals. Engine uses no oil. Only problem I’ve had was the front rotors warped at 10.000 miles. They are made from inferior steel and rust easily when you wash the car. Replaced them with aftermarket parts. I like the way the car handles. I’ve driven for many years and many cars. I can honestly say I enjoy driving this car.

I had a great experience with Platinum auto exchange . I bought a used Mustang a while ago and it was just as described. it is running great and have been for the last year The sale went very smoothly and they handled the registration and title transfer for me. Easily The best experience I've had buying a car. I highly recommend buying a car here.

Love. Love. Love. Recommend. Very loyal to the VW brand. Typically driving Jettas, but recently graduated to the compact SUV and I have zero complaints.

Great dealership. I bought my Honda Civic from here and it was a great experience. All the sales team were really nice and took their time with us. And now I always bring my family and friend to buy cars from Platinum.The advisor Victor his always nice and there's a good room to wait and it's always fast. Like

This car is gorgeous. The interior is sleek and beautiful. I love the body style the gas milage is amazing. This was my very first time buying a car and this one is so reliable and exactly what I needed.

When we got to Muller Subaru in Highland Park we were greeted by David T. He helped us out really professional guy. I liked that he asked us questions about our car shopping and showed us the car that we saw online and we’re Interested in purchasing. Really highly recommend David T if you are going to buy a car in Muller Subaru.

Love it. Drives great. Roomy. Great cargo space. Great technology. Nice color. Comfortable interior. Great, great gas mileage. Great safety features. Looking forward for a vacation trip.

Very helpful for both service and parts and can usually handle last minute needs

I am so in love with everything about the VW Atlas. Beautiful inside and out, wide chasssis, beautiful wheels, great speakers/sound, low road noice, super smooth ride! It's everything!!

I purchased a beautiful 2005 mustang convertible in excellent condition. The car was as described in the photos and description. I've been around in cars for a long time and realize things happen when something did happen they were quick to handle it and fix the problem without any questions. This beautiful mustang will not have another owner until the good Lord calls for me.

This is my second Tiguan. Being 6‘5“ tall this is one of the most comfortable cars in this range. I like the touchscreen controls and the handling is very nice and firm. The panoramic sunroof is also a big plus. It is not the fastest car out there for sure. Cargo room is great and you can seat four people very easily in it. Legroom is even good behind me for a Passenger .

I have been in contact with 5 different dealers in the Chicago area until I called Larry Roesch Volkswagen and had salesperson Alex Geoly help me with my search for a used vehicle, talk about a very great experience compared to the last 5 sales people I dealt with, straight forward answered every question very polite, he even sent me a video of the vehicle from his own phone. I strongly recommend Alex at Larry Roesch Volkswagen.

This car is a great ride , comfortable The informatics are great rides smoothly. The moon roof is amazing. Family likes this Tiguan and enjoy driving in it.

Arby Sidku is a wonderfully patient sales person. If your looking for a car there is a great selection at Ed Napelton Auto in Elmhurst and Arby is the guy who will treat you with courtesy and kindness

Had my 2020 Tiguan SE for 1 week now and we are having bad weather in Chicago. It is driving great in the snow and iciy streets. Rides real smooth. Love it so far!

Bought a 2021 Atlas SEL premium from Ryan C and the manager Ken. The process started online with Sara, and the communication was fast with no beating around the bush. Ryan and Ken were a pleasure to deal with when buying the car, didn’t play games, and it was the best car buying process we’ve ever dealt with. They honored their original pricing quotes and gave a fair trade value. I will recommend to anyone in the VW market or looking for a used vehicle. Thanks for such a smooth transaction!

It’s simply the most fun you can have with your pants on! Add an APR Stage 1 tune for a lot more giddy up and go. In town MPG 28-29. Interstate MPG 38.5. Other highways up to 44 MPG.

pretty good service. always courteous and consistent.

We had a 2018 Tiguan SEL, the first year with the lengthened body. We loved the car, but with 40,000 miles on it we decided to trade it in for a 2020, trading up to the Tiguan SEL Premium R-Line - the top of the line. This car has all the bells and whistles, and it drives and performs better than the 2018. I don't know if that's because it's an R-Line or that the newer Tiguans had some performance and handling tweaks. Anyway, this is an awesome car - lots of interior space, great looking and filled with features. I can't see why anyone would buy an Atlas, which had about the same capacity, costs a lot more and, with a six cylinder vs the Tiguan's turocharged four, gets worse gas mileage.